Sean Richardson

I visited the dealership yesterday to get my inspection done, and I had a great experience. The service was excellent, and I especially want to recognize AZAZ for his outstanding work. Thank you, Azaz, fo done, and I had a great experience. The service was excellent, and I especially want to recognize AZAZ for his outstanding work. Thank you, Azaz, for the great service! I definitely recommend him and will be happy to come back again. More

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When I took my new Atlas in for its first oil change, I was planning on paying $100+. My service technician said it was free and came with my factory warranty. He also said it would take an hour, but it on was planning on paying $100+. My service technician said it was free and came with my factory warranty. He also said it would take an hour, but it only took 40 minutes. Great day for me! More

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Not Your Typical Deakership Sean went way above and beyond to help us save every penny and get the very best rate & deal. He was very friendly seemed to care about us and our pu Sean went way above and beyond to help us save every penny and get the very best rate & deal. He was very friendly seemed to care about us and our purchase. More

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Professional, Courteous and Quality Service I have had years of service experience at Keffer Volkswagen in Huntersville, NC. In all my time as a customer, I have never felt cheated or unappreci I have had years of service experience at Keffer Volkswagen in Huntersville, NC. In all my time as a customer, I have never felt cheated or unappreciated. I have never had to bring one of my Volkswagens back to Keffer Service because some service was not performed or issue resolved. Their prices are competitive and always offer monthly specials and/or coupons. After buying my 2013 Touareg, I could not find a maintenance schedule for my vehicle, but without hesitation, Justin Beardsley, the Service Manager, printed me one from his computer and explained the maintenance needs for my VW. That is the sort of customer relations that have inspired my loyalty for so long. There is a VW dealership 10 minutes away from my home, but I commute an hour away to trust my VW with Keffer. I have nothing but praise to say for the service team at Keffer. More

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Service dept was great I had a suspension noise on my car, Sean in service was wonderful and helped get the work covered under my extended warranty. Sean is knowledgable abo I had a suspension noise on my car, Sean in service was wonderful and helped get the work covered under my extended warranty. Sean is knowledgable about cars and the service was friendly and fast. More

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Sean Richardson/Brian Wiles Keffer VW is top rate in sales and service. We purchased two VW's from Keffer in 2013 because of Brian Wiles. We looked at multiple VW dealers acros Keffer VW is top rate in sales and service. We purchased two VW's from Keffer in 2013 because of Brian Wiles. We looked at multiple VW dealers across NC and found Brian to be truly outstanding. However. over the past 3 years we have been equally impressed with the service we have received with our two cars. The interaction have consistently been through Sean Richardson who is always pleasant, answers questions or gets answers to questions he does not know and strives to make everything exactly right. Sean and Brian are a great team and exactly why we will purchase our next vehicles from Keffer VW! More

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Parts Department Kevin in the parts department is awesome. We had a huge problem and he went above and beyond what a counter person would normally due to fix my prob Kevin in the parts department is awesome. We had a huge problem and he went above and beyond what a counter person would normally due to fix my problem. I've been a parts manager for a few dealerships and could have only dream of having employees like him. Friendly, knowledgeable and great at his job. Thank you Kevin you are the man! More

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Great Service Employee Been taking my VW's to Sean for years. He knows his cars well and provides service above and beyond what other service techs do. Trust me, owning 11 Been taking my VW's to Sean for years. He knows his cars well and provides service above and beyond what other service techs do. Trust me, owning 11 Volkswagens, I've been to everyone in town. Sean is my go to guy. More

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Great Service Went in for maintenance service and inspection and work was performed in timely manner. Service included brake fluid flush. A few days later I was get Went in for maintenance service and inspection and work was performed in timely manner. Service included brake fluid flush. A few days later I was getting a brake warning light that fluid was low. I assumed during the flush air got in the lines and it eventually lowered the level. I was in the area so I stopped in and they immediately took it back and expedited service. It was as I had expected. It was topped off and corrected the issue. I was in and out in ten minutes. -- Great service More

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12/31/13: Rick Holland was my sales representative. There was no high pressure salesmanship. They asked point blank what I wanted. Fortunately I had done quite a bit of research. My only issue was my negativ was no high pressure salesmanship. They asked point blank what I wanted. Fortunately I had done quite a bit of research. My only issue was my negative equity on my trade in, which I didn't think I received as much as I should have but the discounts helped off set that somewhat. The team was very professional and the experience was excellent. I would highly recommend Rick Holland. I am a professional individual with an MBA and my discussions with Rick we're straight forward. Sean is the finance manager and didn't try to pull any credit games. He actually beat the rates I was expecting I would have to pay which netted me more savings, but I used that bit of extra money and purchases the extended warranty because of the miles I plan on putting on my Jetta. More

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