I walked onto the lot a day after the holiday and was greeted by a service tech, I believe his name was Eric. He told me where to.park was very kind and helpful and got a sales consultant out to help me with whatever I needed. Sean was the sales consultant who came out, greeted me and was very professional and helpful. We went over several options and realized buying a.new truck was not in my price range. On the weekend I emailed Sean about leaving a truck and he helped find me a great truck. We worked out a price range that was doable for me and I've never been happier in my new truck. Sean was professional, courteous and not pushy which made me want to come back and deal with him. Overall great experience and I'll be recommending Sean from Colonial West of Fitchburg for everyone who asks about my new truck! Thanks again.
"Great experience!! "
- Stephanie L
From the moment we walked into the showroom we were treated like family! We test drive several vehicles and our salesman was patient and extremely helpful! He checked incoming inventory and found us exactly what we were looking for!
- Judi C.
Purchasing a vehicle is not one of my "top favorite" things to do but I can honestly say working with Sean Salem made the experience better than any other vehicle purchase I've made! He was knowledgeable, not pushy, and very patient with all of my questions. He followed up with everything we asked and got an answer to us as soon as possible. Sean is the primary reason we ended up purchasing there.
All the staff at Colonial West were very pleasant.
Thanks so much, Sean!!!!
"You CAN Always Go Back Home!!"
- Anita G.
My 1998 Chevy Malibu LS was on it's last legs and I knew I had to get another vehicle quickly. I went to a few other dealerships but they did not offer much of a selection and I had a make and model in mind. I said, I'll go back to Colonial West where I got my Malibu that has served me well for 17 years.
While we were looking at the many Chevy Equinox vehicles on the lot, this nice young man approached us and asked if he might be of assistance... his name is Sean Salem and he was professional, helpful and knowledgeable as well as ambitious. Once I made a selection that same day, he helped me through the process every step of the way. Once it came time to do the papwerwork ansd financials, I was pleasantly surprised to find out that the young salesman who sold me my Malibu was now the Service Manager of the dealership Geno Neagle. It was great to see him again and to have him be a part of my second purchase as well. I cannot say enough good things about Sean, Geno and the rest of the team at Colonial West. It is really true that You Can Always Go Back Home...I'm glad I did because I found just what I was looking for and I am grateful.
Oh yes, special Thanks to John Lane for getting my inspection facilitated and the seat belt extender for my brother. Thanks also to the Service Department.
Thanks so Much for everything Sean and Geno GOD Bless
"Making Buying a new vehicle a Pleasure!"
I was once again fortunate to deal with this dealership in buying a new fantastic Chevy 2500 Silverado last week! I was glad to have the courteous help of salesman Sean Salem who helped find the right truck for me. I am a return customer as in 206 I purchased a new Chevy 3500 Dump truck. I find the staff extremely straight forward and trustworthy. It's really how buying a new vehicle should be!!
I went in 2 weeks ago to look for a used car (new to me). I wanted something with AWD, a back up camera, and something that would keep me safe this winter. I met with Sean Salem and he found me the perfect car that met all of my expectations and more!! The dealership was so good to me! They all worked hard to get me exactly what I needed and I walked out that day with a new car. I have nothing but great things to say about Sean Salem and Colonial West! I had a fantastic experience purchasing my new car.