Serge Calmic | Page 13

Vince was terrific! An experienced professional with great insights. He worked diligently through both the custom order process, keeping us advised, and at delivery. I truly would recommend Vince to a great insights. He worked diligently through both the custom order process, keeping us advised, and at delivery. I truly would recommend Vince to any potential buyer who wants to be treated with attention and professionalism.. We have been Audi customers for many many years and appreciate the attention and service provided by Audi of Silver Spring. More

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Atanas Ivanov was very helpful and knowledgeable about the vehicle I was interested in. I had Truly great experience buying this car because of his help. Serge Calmic was very helpful as well. the vehicle I was interested in. I had Truly great experience buying this car because of his help. Serge Calmic was very helpful as well. More

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Atanas helped me to buy my Audi Q5. He made the process quick and painless. He is a Professional and polite salesperson. Audi silver springs highly recommended. quick and painless. He is a Professional and polite salesperson. Audi silver springs highly recommended. More

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Everyone that I came in contact at the dealership was pleasant and courteous which made my visit a one of a kind experience. I can’t say enough about my Atanas, who was my salesman. From the time we me pleasant and courteous which made my visit a one of a kind experience. I can’t say enough about my Atanas, who was my salesman. From the time we met he took the time to discuss what type of car I was looking for and he made it happen. He does his job well and is definitely a keeper. Wish I could give him 10 stars. More

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It was great working with Atanas. He was very responsive and he was very helpful throughout this entire lease/trade in process, and making sure that it was a quick process. and he was very helpful throughout this entire lease/trade in process, and making sure that it was a quick process. More

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I had a great experience with my Salesman Atanas Ivanov, it was a very fun process. I wanted a car that was very limited in inventory, 1 car left in the WHOLE COUNTRY. I did not think I would get it, but he it was a very fun process. I wanted a car that was very limited in inventory, 1 car left in the WHOLE COUNTRY. I did not think I would get it, but he promised me he would do whatever it takes to get it. We started the business deal on a Saturday and we got the agreement going the following Monday. He helped a lot, he kept me updated and did everything right! He went above and beyond, he didn't try to sell me other cars, he focused on getting me the car and color I wanted even though it was hard. He was able to get the car from Ohio. This dealership was very accommodating, they had snacks water and great customer service. He was always communicating with me about the updates of the transportation, once the car came he had me drive around the area to get a feel for the car. He was a very helpful and entertaining salesman! Any questions I had was answered and any help I needed was assisted. He kept all his promises to me and it was amazing! I am very happy with the car he sold me and I recommend his service to anyone that is looking for a car. This dealership as a whole was a great experience, no headaches, no extra cost, just good service and great people! More

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Great customer service Alex did a wonderful job getting me into the car a really wanted. He was efficient, knowledgeable, and kind. I would highly recommend him to anyone Alex did a wonderful job getting me into the car a really wanted. He was efficient, knowledgeable, and kind. I would highly recommend him to anyone looking. Thanks for the great job! More

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Enjoyed the process here. Atanas was great and very accommodating. You can tell that they want your business. Car was perfectly ready for me when I arrived. Atanas spent a considerable amount of time accommodating. You can tell that they want your business. Car was perfectly ready for me when I arrived. Atanas spent a considerable amount of time with me explaining all the features and technology, it was very appreciated! More

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Atanas was awesome Highly recommended Finance Atanas was awesome Highly recommended Finance department was busy though Would certainly buy next Audi from Atanas And recommend him my friend Atanas was awesome Highly recommended Finance department was busy though Would certainly buy next Audi from Atanas And recommend him my friends and family !!!! Thanks More

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Exceptional Experience My daughter was purchasing her first car, so we visited numerous car dealerships before she decided that the Audi brand was her choice. After making t My daughter was purchasing her first car, so we visited numerous car dealerships before she decided that the Audi brand was her choice. After making that major decision, the next step was to determine the Audi Dealership to purchase the vehicle. Whether luck or excellent research, we ended up at the Silver Spring Md dealership to purchase the car. We initially spoke with Rich Bickers about what we were looking for, timeframe, and other details. From the initial conversation to the point of driving the car home, the experience was exceptional. Rich worked with Tom Schweiss to ensure all necessary actions were taken to ensure a smooth process once we arrived. This all happened during the peak of the COVID-19 Pandemic also which added additional stress to the purchase. However, Rich took care of all the actions needed, when we arrived it only took a small amount of time to finalize the purchase and drive the car home. Given the treatment provided to my daughter for her first car purchase from the Silver Spring Dealer, Rich, Tom, and Aris, I will always communicate how great the experience was during the purchase process to anyone looking for an Audi. I have even considered purchasing an Audi as my next vehicle due to the exceptional service provided. Again, I would suggest visiting the Silver Spring Dealership (ask for Rich) prior to purchasing from anywhere else. This experience was exceptional (Thanks Rich). More

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