Sergei Potapoff
Sergei Potapoff at Jackson Acura
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Sergei Potapoff | Page 3

New Cars Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
412 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

Russian Russian

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5.0

412 Reviews

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412 Reviews of Sergei Potapoff

December 13, 2023

Dealership Rating
Employee Rating

Worked with Sergei on the purchase of a new Integra. It was an absolute pleasure working with him. Extremely transparent on the price. Got me what I was looking for and came in lower than all the oth More

by srshenoy1979
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Jackson Acura responded

Thank you for sharing your positive experience with Sergei at Jackson Acura! We're thrilled to hear that your purchase was enjoyable, and we appreciate your kind words about Sergei's transparency on the price. It's fantastic that we could meet your expectations and provide a competitive offer compared to other Acura dealers in the area. We look forward to welcoming you back to Jackson Acura, and we'll be more than happy to assist you when the time comes to upgrade your wife's car. Safe travels in your new Integra! Warm Regards, Jackson Acura Team

December 13, 2023

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Employee Rating

Best dealer in the Atlanta metro area. Very attentive and customer focused. Service department is also top tier. More

by dustyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2023

Jackson Acura responded

Thank you for your glowing review! We're thrilled to hear that you consider us the best dealer in the Atlanta metro area. It's gratifying to know that our team's attentiveness and customer-focused approach have made a positive impression on you. We're equally proud of our top-tier service department and appreciate your recognition. If there's anything more we can do for you, please feel free to let us know. We look forward to continuing to provide you with excellent service! Warm Regards, Jackson Acura Team

November 09, 2023

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Employee Rating

Sergi and the rest of the sales team are amazing! Just wish I could say the same of the Service Department. More

by jeff_tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Jackson Acura responded

Dear jeff_tanner, Thank you very much for sharing your experience with Sergei and the rest of our sales team! While it's great to hear they have assisted you well, our goal is 100% customer satisfaction. Even though your review did not shine a positive light on our service department, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

October 28, 2023

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Employee Rating

Sergei Potapof was very professional and knowledgeable during the Acura sales/buying process. He is the main reason why my wife bought an Acura MDX from Jackson Acura. More

by GO-NOLES
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 01, 2023

Jackson Acura responded

Thank you very much for taking the time to share about your positive experience with Sergei! We always strive to provide the utmost in quality and customer satisfaction. We hope your wife enjoys the new Acura MDX! Please don't hesitate to reach out if you need anything else.

October 12, 2023

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Employee Rating

Sergei is a top notch salesman. Jackson Acura is very fortunate to have such a passionate and knowledgeable employee. This is our family’s 4th lifetime Acura, we will be back once a More

by rachelbak
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Cunningham

Oct 20, 2023

Jackson Acura responded

Thank you very much for this excellent review! It's wonderful to hear Sergei continues to serve you well with each new purchase! Our team truly strives for excellence. We sincerely value your business and look forward to your next visit.

October 11, 2023

Dealership Rating
Employee Rating

The team at Jackson Acura is absolutely amazing! They provided me the best service. I walked in with the intention to purchase the car that I was leasing. - after meeting with the team, I decided to More

by hfjabbie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Oct 18, 2023

Jackson Acura responded

Thank you for taking the time to leave your feedback! We are very glad to have had the opportunity to work with you, and we are thrilled you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else-- Thank you for choosing Jackson Acura!

October 04, 2023

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Employee Rating

Sergei is the best! I have leased 4 cars from him and counting. He makes the process easy and efficient. I will see him again in a few years to my new vehicle. More

by sarahfg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 09, 2023

Jackson Acura responded

Thank you for choosing Jackson Acura! We're happy to hear Sergei continues to demonstrate our dealership's commitment to exceptional service. We appreciate your business, and we look forward to assisting you with your future sales and service needs!

October 02, 2023

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Employee Rating

Everything was awesome. It all went great. The place was clean and everyone was polite abd helpful! More

by bunshum
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Joey Andrews

Oct 09, 2023

Jackson Acura responded

Thank you for taking the time to leave your feedback-- We are glad that we had the opportunity to work with you, and we are thrilled you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else!

September 23, 2023

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Employee Rating

Received excellent service. All the associated that I met were friendly and helpful in taking me through the purchasing process. More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews , Garret Chanin

Sep 27, 2023

Jackson Acura responded

Thank you! Here at Jackson Acura, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and we hope you'll enjoy your new vehicle. We appreciate your review!

September 15, 2023

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Employee Rating

I have had several lease/purchase transactions with Jackson Acura and Sergei Potapoff exclusively over the years and the experience is always very personable and professional! The Service Dept is top n More

by tammydwingfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews

Sep 19, 2023

Jackson Acura responded

Thank you for your excellent review! It's wonderful to hear Sergei and our team continue to demonstrate our commitment to exceptional service. We truly appreciate your business, and we look forward to assisting you with your future sales and service needs. Enjoy your new RDX!

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