Seymour Buchanan | Page 6
Master Certified Sales Associate
Treasure Coast Lexus
5121 S US Highway 1
Ft Pierce, FL 34982
Dealership Experience
4 yrs, 11 mos
Languages Spoken
English
135 Reviews
Write a Review135 Reviews of Seymour Buchanan
September 02, 2021
Kudos goes out to Seymour Buchanan for making Treasure Kudos goes out to Seymour Buchanan for making Treasure Coast Lexus look good!!! I was initially quite disappointed and perturbed after dealing with Kudos goes out to Seymour Buchanan for making Treasure Coast Lexus look good!!! I was initially quite disappointed and perturbed after dealing with my sales Rep. However Semore noticed my disappointment w/ the service I had received and stepped up just as I was about to drive off. He asked if I had been satisfied… and if there was anyway he could do to assist… and he did! Semore took my car to the back ( had it washed, cleaned and corrected my tire pressure he noticed was off balance). Contrary to my sales Rep (won’t mention his name) who 1st had problems getting my info up on his computer page( for my car’s history and my appointment service request). He had quite a few customer service “no-no”. He checked my vehicle in but later informed me they did not have the parts at the time but to bring it back. Also”loaners “are limited. I really felt he could have done better in trying to win my business as I had mentioned to him that I was a previous customer of Lexus of Pembroke Pines and Lexus of North Miami and just moved to the Treasure Coast; Won’t get in to details here, but they just lost my business Btw: this is my 3rd Lexus vehicle and I’ve never taken my Lexus Vehicle anywhere else other than the Lexus dealer for service or collision 💥. I am a very loyal customer when the service is good and the price is fair. If o do return sometime in the future it wld be only because of Semore giving their service department a glimpse of hope for successful customer service. But then again, he isn’t even in service, he’s in sales; just happened to be passing through… Thank Semore More
Other Employees Tagged: Jeffrey Orr
August 23, 2021
I initially spoke with Jen who was very pleasant but was out of office and I was assigned to Carlton Duncan. Carlton is a consummate professional and was very attentive and addressed all questions. If you'r out of office and I was assigned to Carlton Duncan. Carlton is a consummate professional and was very attentive and addressed all questions. If you're looking for a hassle-free, non-pushy car buying experience, then look no further, ask for CARLTON! Special mention goes out to Seymour Buchanan who also went above and beyond (even though it was not his sale) in assisting me with retrieving items from my car that i traded-in.after it had already been moved into the shop. Treasure Coast Lexus is doing business the right way, keep up the good work guys! More
Other Employees Tagged: Carlton Duncan , Jennifer LeBretton
August 20, 2021
great price, service, and delivery great price, service, and delivery grt grt grt grt grt grt grt grt grt grt grt grt grt grt grt and delivery grt grt grt grt grt grt grt grt grt grt grt grt grt grt grt More
Other Employees Tagged: Carlton Duncan
July 28, 2021
This dealership is clean and offers a nice, open layout. Prompt service and friendly staff make working with them easier than other dealerships. Service department experience has also been smooth. I’m happy Prompt service and friendly staff make working with them easier than other dealerships. Service department experience has also been smooth. I’m happy to recommend Treasure Coast Lexus. More
July 23, 2021
Great people! Great place! They really want your happiness above theirs! It shows by how the listen to the client and understand what they want. happiness above theirs! It shows by how the listen to the client and understand what they want. More
Other Employees Tagged: Howard Kent, Marc Jean, Michael Klein , McKenzie Clements, Thomas Druzik, Lorraine Leavitt, Lisa Soesbe, Tina!
July 01, 2021
This is my second time purchasing a vehicle from Treasure Coast Lexus. Working with Sales Associate Seymour was once again a pleasurable experience! Seymour is a professional: low-key, personable, and ver Coast Lexus. Working with Sales Associate Seymour was once again a pleasurable experience! Seymour is a professional: low-key, personable, and very knowledgeable about the Lexus offeringsl Seymour worked closely with me to determine my needs and then expertly shepherded the entire process from the moment I walked in the showroom until I drove off in my new Lexus. I also had dealings with Anthony, Rafael, Hope, Diane and Steve - all exemplary in their particular areas of expertise and living up to their reputation in providing World Class Service. Please consider Treasure Coast Lexus should you be in the market for a vehicle - they won't disappoint! More
Other Employees Tagged: Anthony Burruano, Steve Kritikos, Tina Klein, Hope Wilson, David Smith , Rafael Salcedo
June 28, 2021
Staff very professional and courteous. Any concerns I had was addressed promptly. Salesman not pushy at all. Overall, had a great experience. was addressed promptly. Salesman not pushy at all. Overall, had a great experience. More
Other Employees Tagged: Steve Kritikos, Marc Jean, Chad Bierle
June 24, 2021
The dealership staff from sales to administration were great. I needed certain features and they listened great. I needed certain features and they listened More
Other Employees Tagged: Anthony Burruano, Dianne Spencer, Steve Kritikos, Jennifer LeBretton
June 21, 2021
Very clean and impressive environment. Very professional, comfortable and respectful. Very glad I connected with Treasure Coast and will continue as a customer for service. comfortable and respectful. Very glad I connected with Treasure Coast and will continue as a customer for service. More
Other Employees Tagged: Hope Wilson
June 19, 2021
I have owned a Lexus for 11 years now and have been going to Treasure Coast Lexus for a long time now. Every employee that works there is a pleasure!!! I just upgraded to a newer Lexus with the help of my sa to Treasure Coast Lexus for a long time now. Every employee that works there is a pleasure!!! I just upgraded to a newer Lexus with the help of my salesman Carlton!! I absolutely love my new car and the service I received! I would not go anywhere else! Keep up the great work and service! More
Other Employees Tagged: Carlton Duncan , Marc Jean, David Smith