Shahat Mohamed
Shahat Mohamed at Heiser Toyota

Shahat Mohamed | Page 19

Sales Manager

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.9
861 Reviews

Dealership Experience

12 yrs, 4 mos

4.9

861 Reviews

Write a Review

861 Reviews of Shahat Mohamed

November 08, 2023

Dealership Rating
Employee Rating

Responsive, cooperative, complete, agreeable, committed, understanding, convenient, fair, friendly, competitive, flexible, patient, great follow up More

by wemps1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Christine Michalowski , Colt Grandstaff

Nov 08, 2023

Heiser Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

November 01, 2023

Dealership Rating
Employee Rating

It was my 15,000 mi service do not a lot was done just a tire rotate but it was done okay no problems like usual with this dealership. More

by PlymouthCamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jorgo Ndina, Alex Hall , Kevin Driebel, Matt Foti

Nov 02, 2023

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

October 31, 2023

Dealership Rating
Employee Rating

Jakob explained everything and asked if we had any questions. It went nicely. He cleared up how our Trust should be stated on the title. More

by dibosig237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Oct 31, 2023

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Jakub was able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 30, 2023

Dealership Rating
Employee Rating

Everyone was fantastic, very helpful, and extra responsive!! Darrin “D” was a fantastic listener and tremendous help to our family as we went through the buying process. More

by Laura
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darrin Henry, Jakub Kania , Aisha Fernando

Oct 31, 2023

Heiser Toyota responded

Laura, it's great to hear that Darrin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 28, 2023

Dealership Rating
Employee Rating

Very professional and very helpful during the test driving and buying process. The entire team made the process very easy and I ended up buying a Toyota certified used car that I feel like I can trus More

by marysuehandel_5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III

Oct 29, 2023

Heiser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with James and our team, and we look forward to working with you again. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 27, 2023

Dealership Rating
Employee Rating

Jorgo was great. He was very knowledgeable and wasn’t overly aggressive. He made the buying experience a pleasure. More

by JCL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

Oct 29, 2023

Heiser Toyota responded

Thank you so much for choosing Heiser Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 25, 2023

Dealership Rating
Employee Rating

Everyone was so helpful and professional. They met all my needs. I would highly recommend them. More

by emilybille
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina, Jakub Kania

Oct 25, 2023

Heiser Toyota responded

Emily, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

October 20, 2023

Dealership Rating
Employee Rating

Very happy with everything and enjoying my new car I will buy another car in this dealer again and again and 100% recommended love it thanks so much for all the help and all the attention did you have for me More

by Ana González
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Hicks III , Colt Grandstaff

Oct 20, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 19, 2023

Dealership Rating
Employee Rating

Roger was fantastic, he interacted w my 2-year old while my wife and I were reviewing documents, he was very friendly and straight to the point which you can hardly find nowadays in salesperson. I would re More

by piano_383
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Droukas, Jakub Kania

Oct 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Roger was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 18, 2023

Dealership Rating
Employee Rating

Lack of communication during the waiting period for my car order was frustrating. Sales Manager was better than salesperson in that he came up with some other options, but that was after 10 months of wai More

by SARAJIM58
Sales Price Transparency
Recommend Dealer
No

Other Employees Tagged: Roger Droukas , Colt Grandstaff

Oct 20, 2023

Heiser Toyota responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Jessica Phillips by phone at 414-357-2100 or by email at jphillips@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

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