Shane DeFoor
Shane DeFoor at Toyota of Cleveland

Shane DeFoor | Page 3

Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
375 Reviews
5.0

375 Reviews

Write a Review

Dealership Experience

8 yrs, 3 mos

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

375 Reviews of Shane DeFoor

May 17, 2025

Dealership Rating
Employee Rating

Tyler did a phenomenal job on selling us a 2022 Toyota 4Runner TRD!! He was very professional and not “pushy” on trying to make a sell. He listened to our needs and wants. Tyler was a pleasure to work wit More

by Heather and Malcom C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Tyler Gibson

May 19, 2025

Toyota of Cleveland responded

Heather and Malcom, we're delighted to hear that Tyler, Shane, and Taylor made your experience at Toyota of Cleveland so enjoyable! Thank you for sharing such positive feedback about our team. Enjoy your new 2022 Toyota 4Runner TRD!

May 13, 2025

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Found what I was no looking for Toyota RAV4. Toyota is known for its durability, and service. This is my husband and my 3rd Toyota to enjoy. More

by crossfamily1845
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Austin Calfee

May 14, 2025

Toyota of Cleveland responded

Thank you for choosing Toyota of Cleveland! We're delighted to hear that you're enjoying your third Toyota and appreciate the trust you've placed in us. Enjoy every mile with your new RAV4!

May 04, 2025

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Gregg was fantastic! ! Shane was wonderful and Taylor is a terrific person!!! Go see all 3…you will be surprised how easy buying a car is!! More

by ShelleyShand
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain, Taylor Alton

May 05, 2025

Toyota of Cleveland responded

Hi Shelley! We're delighted to hear that Gregg, Shane, and Taylor made your experience at Toyota of Cleveland so enjoyable! Thanks for the recommendation, and enjoy your car!

April 29, 2025

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Excellence service, nice people, Tyler the seller was really helpful and we loved they took care of our needs when we were browsing to trade in our old cars. Won’t hesitate to come back More

by marianamartinez14
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Tyler Gibson

Apr 30, 2025

Toyota of Cleveland responded

Hi Mariana! We're delighted to hear that Tyler and the team at Toyota of Cleveland provided excellent service during your visit. Thank you for sharing your experience, and we look forward to welcoming you back in the future!

April 19, 2025

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I have bought two vehicles from Toyota of Cleveland and have loved the experience each time. There are so many great people willing to help make you happy. I would highly recommend them. More

by nmann78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Crystal Thompson, Logan Maddox

Apr 21, 2025

Toyota of Cleveland responded

Thank you for your continued support and recommendation! We're delighted to hear that you've had great experiences with us at Toyota of Cleveland and we look forward to seeing you again in the future!

April 02, 2025

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Great car buying experience! The whole team is friendly, helpful and knowledgeable and they worked with my less than perfect credit to put me in my dream car More

by ahiefnar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Toyota of Cleveland responded

We're delighted to hear that our team at Toyota of Cleveland could assist you in getting your dream car! Thank you for the kind words and for choosing us. Enjoy every mile!

March 28, 2025

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I haven't purchased a car from a dealer in over 15 years. But my 2006 Toyota Sienna, with 272,000 miles on it was done. I knew I wanted another Toyota, so I went looking on the local Toyota's websites. To More

by Ann Tolman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder , Caleb Lewis, Katie Baker

Mar 31, 2025

Toyota of Cleveland responded

Ann, we're delighted to hear that Katie and Caleb made your experience at Toyota of Cleveland a memorable one! It's fantastic you found the perfect Highlander with us. Thank you for choosing our dealership; we look forward to assisting you in the future!

March 05, 2025

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I couldn’t be happier with my experience. Dustin Shrader was a pleasure to work with. He was very knowledgeable and helpful. This was the first car I bought on my own. He helped me with my de More

by Georgia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 05, 2025

Toyota of Cleveland responded

We're delighted to hear that Dustin made your first car-buying experience a positive one at Toyota of Cleveland! It's wonderful knowing he was knowledgeable and supportive throughout the process. Enjoy your new ride, and thank you for choosing us!

February 07, 2025

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The service was quick and the staff was friendly. I was highly satisfied with the outcome. More

by Coye M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Dustin Shrader

Feb 07, 2025

Toyota of Cleveland responded

Hi Coye, we're glad you had a quick and friendly service experience at Toyota of Cleveland. We look forward to serving you again! Have a great ride!

January 26, 2025

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Employee Rating

We really had a great experience with them every one was so nice and helpful. We was referred to Tyler Gipson through a friend that had purchased a vehicle from him and she spoke highly of him and he was so More

by Sweetpeesissy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Tyler Gibson

Jan 27, 2025

Toyota of Cleveland responded

Thank you for sharing your experience with us at Toyota of Cleveland! We're delighted to hear that Tyler and Taylor provided such helpful service. Your recommendations mean a lot, and we're glad everything went smoothly during your visit!

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