Shane Smith

Excellent service! Timely & friendly all around a great experience. I would highly recommend to anyone asking. Timely & friendly all around a great experience. I would highly recommend to anyone asking. More

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Truck had a service light, Dorsch diagnosed and fixed. Everyone was cheerful when I arrived and helped in every way I expected. Thanks Service Team! Everyone was cheerful when I arrived and helped in every way I expected. Thanks Service Team! More

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Overall, all personnel there were helpful, polite, and professional. Only negative is this site requiring 15 + words professional. Only negative is this site requiring 15 + words More

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They were very helpful and very professional. They got my vehicle done when they said. They got my vehicle done when they said. More

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Everything went very smooth & faster then expected! My hubby Jerry has been dealing with Dorsch for many years & was able to catch up with Lew our sales guy!! My hubby Jerry has been dealing with Dorsch for many years & was able to catch up with Lew our sales guy!! More

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Excellent well organized service department. Accommodating shuttle service too. Quick and efficient check in and out. Car was cleaner than when I dropped it off. Accommodating shuttle service too. Quick and efficient check in and out. Car was cleaner than when I dropped it off. More

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Dealship was helpful. Car was clean. Wait time was at a minimum. Staff was excellent. Car was clean. Wait time was at a minimum. Staff was excellent. More

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Excellant service and got my car repaired and back to me sooner than they said they would. sooner than they said they would. More

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Dorsch is the best car dealership that I have ever worked with. They have great people working for them that take great pride in what they do. There guest service area is immaculate with complementary bevera with. They have great people working for them that take great pride in what they do. There guest service area is immaculate with complementary beverages and it’s very comfortable. More

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They Talked Me Out of a Needless Repair I haven't given Dorsch much business but they've nonetheless treated me like royalty for 11 years now. I bought an '08 Rio5 new for my very short w I haven't given Dorsch much business but they've nonetheless treated me like royalty for 11 years now. I bought an '08 Rio5 new for my very short work commute, trading my old pickup when gas went through the roof. It's been a great car so I just keep on driving it and having it serviced at Dorsch. At one point I became worried about the timing belt being susceptible to age as well as miles driven. Though only halfway to 60,000 miles at that time, I asked to have it replaced and was happy to pay for the peace of mind that would give me; didn't want it breaking on an interference engine, after all. The service advisor convinced me that only mileage, not age, was the critical factor so I kept my wallet in pocket and asked myself: "How many other dealerships would ever do THAT?" With the quality I've found in Kia along with the integrity and friendliness of everybody at Dorsch, I won't be shopping anywhere else when it finally comes time to buy again. More

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