Shannon Monroe
Shannon Monroe at Champion Chevrolet

Shannon Monroe | Page 13

Service Advisor

Champion Chevrolet

3606 Bristol Hwy
Johnson City, TN 37601

Contact Me
4.8
470 Reviews
4.8

470 Reviews

Write a Review

470 Reviews of Shannon Monroe

April 10, 2025

Dealership Rating
Employee Rating

Attentive, cordial and helpful service personnel. Drive in oil changes available. Good service hours for early dropoff available. More

by RICKBAILEY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Palmer, Phil Leaonard , Jason Sutherland

April 07, 2025

Dealership Rating
Employee Rating

The service was quick and and everyone was very friendly and helpful. Thank you for your assistance and support until next time More

by memesgot7babes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

March 25, 2025

Dealership Rating
Employee Rating

Champion's service department needs an overhaul. They are careless and have damaged are vehicles. The service department is giving Champion a bad name and costing Champion some money. Thankfully More

by alainaholtsclaw
Recommend Dealer
No

Other Employees Tagged: Phil Leaonard

Mar 26, 2025

Champion Chevrolet responded

We are very sorry for the issues with your car. I am very sorry we have not lived up to your expectations. We do not show your car has been in to our service department since July of 2024. It was in for a paint issue then. Is it possible you had it serviced elsewhere, and they left the cap off that we cleaned up on March 5. We would be happy to discuss this issue with you. 423-282-2121 ext 1030 Mark Leonard.

March 24, 2025

Dealership Rating
Employee Rating

No issues, speedy & friendly service, even when they were very busy in the morning with the new arrivals. More

by ccolwell1841
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

March 22, 2025

Dealership Rating
Employee Rating

Service wasn’t done as told, I question the advisor and I feel was told incorrectly More

by jayp1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Neil Chapman

Mar 24, 2025

Champion Chevrolet responded

We are very sorry we did not meet your expectations. Please give Mark Leonard our service manager a call. 423-282-2121 ext1030

March 18, 2025

Dealership Rating
Employee Rating

Champion & the staff make it so easy to get my service work done during a busy week. Ask for Kristen if you need a great sales associate to assist you! More

by Colby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristen Martin

March 17, 2025

Dealership Rating
Employee Rating

Champion Chevrolet service is always quick and easy. The staff there are friendly and reliable. Their service is good and get me out in a jiffy. More

by ZJLDMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Neil Chapman

March 17, 2025

Dealership Rating
Employee Rating

The folks at Champion Chevrolet are always friendly and helpful. They are never pushy but are honest about services needed. More

by Onemorekid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wilder, Lynn Lloyd

March 16, 2025

Dealership Rating
Employee Rating

I love this dealership. Always so nice and professional. Service department is top notch. Highly recommend More

by KIMBERLYHARTLEY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

March 14, 2025

Dealership Rating
Employee Rating

There is always great service at Champion Chevrolet. they alway look out for your needs. More

by mdfunderburk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Leaonard, Neil Chapman , Jason Sutherland

...
13
...

Dealership Inventory (230 Vehicles)

used 2021 Hyundai Tucson car, priced at $18,690
2021 Hyundai Tucson
used
Black Noir Pearl exterior
Automatic
All-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $33,915
2026 Chevrolet TrailBlazer
new
Black Metallic exterior
Automatic
All-wheel Drive
used 2025 Cadillac XT6 car, priced at $57,890
2025 Cadillac XT6
used
Crystal White exterior
Automatic
All-wheel Drive
used 2026 Chevrolet Silverado 1500 car, priced at $44,145
2026 Chevrolet Silverado 1500
used
Black exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $62,310
2026 Chevrolet Silverado 2500
new
White exterior
4WD
new 2026 Chevrolet Tahoe car, priced at $66,890
2026 Chevrolet Tahoe
new
Sterling Gray Metallic exterior
Automatic
Four-wheel Drive