143 Reviews
Write a Review143 Reviews of Shannon Monroe
May 04, 2018
Exceptional Professionals The owners of Champion are phenomenal people! The staff are well extremely friendly. The service department ie excellent. I trust them with my vehicl The owners of Champion are phenomenal people! The staff are well extremely friendly. The service department ie excellent. I trust them with my vehicle and if there was a problem that need to be fixed I feel comfortable in knowing it would be fixed right. More
Other Employees Tagged: Mark Leonard, Buford Stone, Richard Mettler and Angie Cox
May 03, 2018
Championship service! There is no better place to take my Cobalt for service than Champion Chevrolet. They inspect the whole car for anything that could be off, and always There is no better place to take my Cobalt for service than Champion Chevrolet. They inspect the whole car for anything that could be off, and always let you know if they find something. The price can't be beat, and you don't even need an appointment for an oil change. A dealership is always the best choice for car service as they are trained in the maintenance of the cars they make and only use certified parts. More
May 02, 2018
Satisfied . They've been very friendly and helpful. Services have been prompt and satisfying. Waiting areas are comfortable. Very clean restrooms. Hours of servic They've been very friendly and helpful. Services have been prompt and satisfying. Waiting areas are comfortable. Very clean restrooms. Hours of service are well appreciated and convenient. More
Other Employees Tagged: Brad Cunningham, Terry Cunningham
April 30, 2018
My Review Excellent Service visit in every aspect, from beginning to end including service rep interaction and service request performance. The estimated time f Excellent Service visit in every aspect, from beginning to end including service rep interaction and service request performance. The estimated time for the service to be completed was accurate. It was a pleasant visit that resulted in satisfaction. More
April 21, 2018
Excellent service! Worked me really got in without an appt for oil change and service! Quick work and left driver area clean. Very easy in and out. Worked me really got in without an appt for oil change and service! Quick work and left driver area clean. Very easy in and out. More
Other Employees Tagged: Brad Cunningham, Terry Cunningham
April 11, 2018
Four trips to get my HHR repaired. I brought my HHR in for repair. At that time approximately 2 months ago, I had a coupon for an all points inspection so since I was hearing noises in I brought my HHR in for repair. At that time approximately 2 months ago, I had a coupon for an all points inspection so since I was hearing noises in the front of the vehicle I thought this would find the problem. But, after the inspection the service person advised me that no problems were found. I drove the vehicle for a couple more weeks continuing to hear the noise. So, I got an appointment and returned to have the vehicle checked again. This time I was advised that the noise could not be located. But, that I had a left front abs sensor bad. Due to the cost of this service/parts I did not have anything done at that time. Checking my records at home I found that the whole drum and sensor unit was replaced and were within warranty (the service person I believe was Terry) did not advise me of this info instead I was charged again just for bringing it in? I called the salesman Lloyd Fleenor who I bought the car from when it was new, to discuss the problem. He immediately contacted the service manager and told me to bring the HHR in anytime when it made the noise. I advised him it always made the noise. So he had Shannon Monroe call me to set up a time to again check it out. Shannon was very helpful and advised me of the warranty coverage. However, I still had to wait 4 days to take it in for repair. At that time the found after test driving it for the 1st time out of all the visits, that the other front hub had gone bad and was the source of the noise. I ended up paying $455 for that repair. There seem to be no concern about how many times I had brought the vehicle in for repair and nothing was done. Until this problem I had confidence in the service department. Now, not so much. I thin Mr. Fleenor is one of the top employees at Champion. More
Other Employees Tagged: Lloyd Fleenor
April 10, 2018
Oil change Good mojo was the teams demeanor upon entering dealership we have always used this dealer and intend to come back in the future thank you Good mojo was the teams demeanor upon entering dealership we have always used this dealer and intend to come back in the future thank you More
Other Employees Tagged: Terry Cunningham
April 04, 2018
Cruze I liked the way Bryan. Handled the sale. He was very knowledgeable and business like with no pressure. The friendliness of the staff made the transac I liked the way Bryan. Handled the sale. He was very knowledgeable and business like with no pressure. The friendliness of the staff made the transaction go smooth.u I was completely satisfied with the deal. More
Other Employees Tagged: David Palmer, Bryan Wilder, Lynn Lloyd
April 01, 2018
Unexpected trip to Champion Chevrolet The work was diagnosed and completed in good time! Everyone was very courteous and professional. Would recommend Champion Chevrolet to anyone. The are The work was diagnosed and completed in good time! Everyone was very courteous and professional. Would recommend Champion Chevrolet to anyone. The areas they worked on the truck were cleaner than when they found them. Just a real professional job. More
March 31, 2018
First scheduled maintenance. Everyone was friendly and the service work was completed in a timely manner. The waiting area was clean and inviting. I was not pestered by any sale Everyone was friendly and the service work was completed in a timely manner. The waiting area was clean and inviting. I was not pestered by any sales people while I was walking around. More