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Shannon Sousa
Shannon Sousa | Page 3
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
257 Reviews
Dealership Experience
21 yrs, 8 mos
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
257 Reviews
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257 Reviews of Shannon Sousa
April 04, 2025
As soon as I stepped out of the car, Marina, was right there to help me. there to help me. More
by PMARUKORDH
Verified CustomerOther Employees Tagged: Marina Felix
February 23, 2025
My service advisor was horrible, no contact and delayed starting. The manager made it better. starting. The manager made it better. More
by morod24
Other Employees Tagged: Kevin Hubert
February 04, 2025
The Staff was knowledgeable and friendly, I was advised on every aspect of the service being provided regarding my vehicle. on every aspect of the service being provided regarding my vehicle. More
by gregorybivens1
Other Employees Tagged: Kevin Hubert, Marina Felix, Sean Thomas , Stars for the staff that I interacted with.
February 02, 2025
Excellent team everyone is so friendly. excellent customer service. They make me feel so comfortable. Love to comeback. excellent customer service. They make me feel so comfortable. Love to comeback. More
by JOSEAYALA08
Other Employees Tagged: Jeff Rosen, Augusto”Gus The Bus” Davila, Kevin Hubert, Andres Garcia, Zack Tziolis , Alberto
November 22, 2024
Buying the VW GTI at Dirito Brothers was a very good experience. The sales staff explained all of the cars features. They answered all of our concerns and were very polite. We had a great experience. experience. The sales staff explained all of the cars features. They answered all of our concerns and were very polite. We had a great experience. More
by ALLPHIN
Other Employees Tagged: Augusto”Gus The Bus” Davila, John Benitez, Sean Thomas
November 17, 2024
Sean represents Dirito Brothers in a very professional way. Shannon oversees and makes appearances, personalizes her interaction and seems to know what is going on. It is convenient to make an online appo way. Shannon oversees and makes appearances, personalizes her interaction and seems to know what is going on. It is convenient to make an online appointment. 1PM appointments are good for me, and I like to wait for simple services. 1PM never works for the dealership, when you get there. Please don't offer 1 PM appointments, when the dealership doesn't want to offer and can't deliver.. More
by ERMMP
Other Employees Tagged: Marina Felix, Sean Thomas
September 21, 2024
Knowledgeable, courteous and friendly staff. Great to work with. Easy to book service appointments. Kept to timelines. Great to work with. Easy to book service appointments. Kept to timelines. More
by JAN.GURSKE
Other Employees Tagged: Kevin Hubert
September 16, 2024
Always the best service at Dirito Brothers. The reason why I will never go anywhere else. The reason why I will never go anywhere else. More
by SIMPSIONI
Other Employees Tagged: David Dirito
August 26, 2024
Always a pleasure doing business with Dirito Brothers. Couldn't be happier with the service department. Couldn't be happier with the service department. More
by eric.throne.csr
Other Employees Tagged: Jeff Rosen, David Dirito, Augusto”Gus The Bus” Davila , Kevin, Marina, Sean.
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