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Shannon Sousa
Shannon Sousa | Page 4
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
257 Reviews
Dealership Experience
21 yrs, 8 mos
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
257 Reviews
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257 Reviews of Shannon Sousa
June 28, 2024
Long time happy customer. Always appreciate Kevin and Shannon - best customer service and great people! Always appreciate Kevin and Shannon - best customer service and great people! More
by THEDETRES
Verified CustomerOther Employees Tagged: Kevin Hubert
May 27, 2024
Every there is a profesional marina was great explained the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo war the service keeping me informed about the service done on time sales was also friendly the managers too said hello to the DiritoBrosVW always soo warm Making you feel soo comfortable with a smile thank you to all great service recommend you take your VW you will love it ! More
by Sedan Man
Other Employees Tagged: Jeff Rosen, Sterling Daniels, Ron Simi, Augusto”Gus The Bus” Davila, John Benitez, Andres Garcia, Marina Felix, Zack Tziolis, mike raff
April 17, 2024
I’ve had some questionable feelings about past visits. But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video exp But, this is the most serious service i had to bring my car in for since it stopped on me. I appreciate all the help, knowledge, and even a video explaining what’s okay with the car and what was wrong. I appreciate Marina and those who helped me because as a college student who pays for my own expenses this visit was crucial. More
by Cheyenne Byrd
Other Employees Tagged: Marina Felix, friendemic friendemic , Everyone at the reception/payment desk
April 17, 2024
Dan made the appointment on the phone and gave clear instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up instructions on how to drop the car off, after hours. Sean handled repair from beginning to end. He is very pleasant, knowledgeable and folllows-up. More
by ERMMP
Other Employees Tagged: Marina Felix, Sean Thomas
March 30, 2024
Every single person at Dirito Bros. delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care delivers kindness and endless expertise, Their persistence in chasing down mechanical mysteries is unparalleled! Twenty-five years of thoughtful care from purchasing our two cars to servicing. Thank you! More
by LADUNBAR
Other Employees Tagged: David Dirito, Kevin Hubert, Marina Felix , “Saab Doctor” Jim
February 11, 2024
My service is always completed on time, and I'm told exactly what they were going to do and call me with updates in case they find anything else that my car may need. exactly what they were going to do and call me with updates in case they find anything else that my car may need. More
by DAVEANDNIKKI
Other Employees Tagged: Kevin Hubert, Erin Scordelis Scripillit, friendemic friendemic
December 30, 2023
Friendly, helpful and always willing to go the extra mile. I highly recommend them for sales and service. mile. I highly recommend them for sales and service. More
by CAROLYNLEHMAN
Other Employees Tagged: David Dirito, Sean Thomas , Kyle Ritola, Mike Raff
December 08, 2023
We very thing was pretty much perfect. And went off with out a problem great job And went off with out a problem great job More
by JSFLETCH1
Other Employees Tagged: Sterling Daniels, David Dirito, Kevin Hubert, Marina Felix, Sean Thomas
September 28, 2023
Sean Thomas was great and walked us through the process well. It was a smooth interaction. The cashier was great as well. Shannon is an awesome manager. well. It was a smooth interaction. The cashier was great as well. Shannon is an awesome manager. More
by JANDBTHOMAS
Other Employees Tagged: Sean Thomas
September 14, 2023
Excellent service. Showroom clean, waiting room is comfortable, overall nice. Sales: Zack Tziolis was pleasant to deal with, made our car purchase a cinch, great se Showroom clean, waiting room is comfortable, overall nice. Sales: Zack Tziolis was pleasant to deal with, made our car purchase a cinch, great service. Finance Dept. : Shout out to Erin. She was pleasant & incredibly knowledgeable. Service: Compliments to Ricky Quintana and Shannon Sousa for their excellent work, productivity & efforts to achieve such high standard of service. Kept us apprise of the process. Over all: Everyone's attitude towards their work is on an entirely different level. More
by Marilyn
Other Employees Tagged: Erin Scordelis Scripillit, Zack Tziolis , cole scordelis, Ricky Quintana. Five Star to him.
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