Sharon Phillips
Sharon Phillips at Jackson Acura

Sharon Phillips | Page 2

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Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Sharon Phillips

November 09, 2023

Dealership Rating
Employee Rating

Sergi and the rest of the sales team are amazing! Just wish I could say the same of the Service Department. More

by jeff_tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Jackson Acura responded

Dear jeff_tanner, Thank you very much for sharing your experience with Sergei and the rest of our sales team! While it's great to hear they have assisted you well, our goal is 100% customer satisfaction. Even though your review did not shine a positive light on our service department, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

October 26, 2023

Dealership Rating
Employee Rating

Extremely professional, I would highly recommend this dealership. We purchased our vehicle here and have recommended this dealership to our friends. More

by SHERRYJEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback, and thank you for your referrals! We work hard to make sure our guests have an exceptional experience every time they visit-- We hope you enjoy your new vehicle and look forward to assisting you in the future!

August 17, 2023

Dealership Rating
Employee Rating

Purchased a new 2023 Acura RDX (A Spec). Sales guy - Reggie Hammond (not the guy in the movie) was good. Answered my questions, easy to work with. Would go back to him to purchase another More

by New Car Guy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Reggie Hammond

Aug 18, 2023

Jackson Acura responded

Thank you so much for this excellent review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Reggie and our team were helpful during your visit and we hope that you love your new Acura RDX A-Spec. If you have any questions, please don't hesitate to reach out to us again.

June 11, 2023

Dealership Rating
Employee Rating

Thanks Chege and Joey for making my car shopping a great experience! Truly no hassle and everyone that I encountered was very nice and professional! #acuraowner More

by Jdscott913
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chege Maina, Joey Andrews

Jun 14, 2023

Jackson Acura responded

Thank you so much for this excellent review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Chege, Joey and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again.

February 05, 2023

Dealership Rating
Employee Rating

Robert Flauter was awesome! Easy to deal with and caring! We will buy here again! More

by KenL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Nick Covino , Robert Flauter

Feb 06, 2023

Jackson Acura responded

Ken, Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Robert and our team were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

November 16, 2022

Dealership Rating
Employee Rating

Great experience, quality service! Will definitely recommend. And the wait was pleasant! Great job Team Jackson! More

by mo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2022

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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