Shawn Davie

We have purchased multiple cars from this location and they are always helpful and easy to work with. they are always helpful and easy to work with. More

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Katie McGehee is an absolute gem! She is so warm and personable, she effortlessly established a rapport with our first encounter by phone. We've been driving Subarus for decades and g She is so warm and personable, she effortlessly established a rapport with our first encounter by phone. We've been driving Subarus for decades and generally find the buying process a necessary evil, although we've never had a bad experience. Our time with Katie felt more like a social visit where we managed to get some business done in the process. We will ask for Katie in the future! More

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My salesman Ansley Ratnayake was outstanding. He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered He was patient and knowledgeable. He was communicative. Hopefully I will get my receipts for my auto purchase. Hope to have my questions answered. More

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Outstanding in all aspects. Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leader Knowledgeable, anticipatory, respectful, communicative . . .the list of accolades could go on and on. Sales, service, finance and most of all -leadership are exemplary. More

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I had decided to trade-up my 7 year old Subaru Forester for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, L for a newer model - 2025 or a 2026 that would come out next month. I met with Ansley at our agreed upon time and he showed me 3 Foresters: Premium, Limited, & Hybrid. He was able to answer my questions & had the keys ready for test driving. He was personable, professional, courteous, kind, & efficient. I would happily return to him for another purchase! Josh Jones helped with the financing matters & was also a pleasure to work with. Thank you gentlemen! More

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They really take care of their customers to make sure that they are satisfied with their purchase. Mark was super nice and polite. that they are satisfied with their purchase. Mark was super nice and polite. More

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I just became aware of a "bait and switch" technique that Heritage Subaru performed on my elderly mother. My mom agreed on a $21K price on a basic Impreza and once she started signing the paperwork with the Heritage Subaru performed on my elderly mother. My mom agreed on a $21K price on a basic Impreza and once she started signing the paperwork with the finance department, she was HEAVILY pressured to get multiple warranty add-ons and was told she could not get the car without these add-ons. NOT true! Her $21K turned into a $30+K BASIC IMPREZA with a 18.6% interest rate (credit score of 650)! She is paying $706.17 for a BASIC 2022 IMPREZA! WHAT!! !!!!!!!!!!!!!! This is elder abuse and I will be pursuing action against your dealership for taking advantage of someone like this. She is in her mid 70's and you took advantage of some vulnerabilities. Shame on you! I will be spreading this information to my friends/family/colleagues and will be posting widely on social media. I do not know how you all can sleep at night taking advantage of people like this. More

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My salesperson Katie was a pleasure to work with during the car buying process. She understood what I was looking for and was able to show me vehicles that matched my criteria. I appreciated her patience the car buying process. She understood what I was looking for and was able to show me vehicles that matched my criteria. I appreciated her patience and professionalism, as well as her friendly demeanor. During my visit at Heritage Subaru Owings Mills, the Sales Manager, Tavon was very helpful. Matt, the Finance Manager, did a thorough job of walking me through the sale. The General Manager, Shawn, was available to provide assistance during the entire process. He, as well as Katie, followed-up with me after the sale, by phone and email. Thank you again to the entire team! More

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Katie, my sales consultant, was patient, professional, and incredibly kind, even when I didn't get back to her for days. She stayed supportive and made the process easy and stress-free. I had a truly wond and incredibly kind, even when I didn't get back to her for days. She stayed supportive and made the process easy and stress-free. I had a truly wonderful experience. The amazing team, a big thank you to James and Aron, who welcomed me, and Greg was fantastic with all the paperwork. He explained everything clearly and made sure I fully understood the details of my loan, something I truly appreciated. And a special shoutout to Shawn, the General Manager, who took the time out of his day to come over and personally introduce himself and to say hi. Thank you for my great Heritage Subaru experience. More

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It was an enjoyable experience, friendly environment, and a painless transition from my vehicle to my new Subaru. a painless transition from my vehicle to my new Subaru. More

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