Shawn Kelly | Page 2

Friendly professional service provided. Salesman Shawn and Genius Austin should be commended. Overall, a pleasant experience!! Salesman Shawn and Genius Austin should be commended. Overall, a pleasant experience!! More

by ncjimbob Verified Customer Verified Customer

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Sales Representative had wonderful customer service. The Dealer had beautiful vehicles to choose from and in good condition. Finance Department needs more training in customer service. The Dealer should The Dealer had beautiful vehicles to choose from and in good condition. Finance Department needs more training in customer service. The Dealer should make the process easier on the customer and consider taking Bank Drafts. Credit Unions offer a lower interest rate than what the dealer offers. BMW of Sarasota Interest Rates were not even comparable. BMW Of Sarasota Dealer Fees are Higher compare to Local Dealers and even in Dealers in Miami. More

by MM Verified Customer Verified Customer

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Everyone I dealt with at the dealership was extremely professional and knowledgeable at the vehicles. professional and knowledgeable at the vehicles. More

by joebudrusso Verified Customer Verified Customer

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Excellent experience. He was a pleasure to work with and extremely knowledgeable about the vehicle. He was a pleasure to work with and extremely knowledgeable about the vehicle. More

by sdomino32 Verified Customer Verified Customer

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James and Shawn were great and super helpful! They were very thorough in explaining everything and made the process of car buying enjoyable! They were very thorough in explaining everything and made the process of car buying enjoyable! More

by heather.woodbridge Verified Customer Verified Customer

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Professional friendly people throughout the organization. Rahul explained the options & was able to get me a car from another dealer with color & options I wanted. Overall a good experience Rahul explained the options & was able to get me a car from another dealer with color & options I wanted. Overall a good experience More

by b.rogers23 Verified Customer Verified Customer

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Best service in Sarasota. Timely, fair price, excellent attention to detail. Josh and Chong are amazing to work with. Timely, fair price, excellent attention to detail. Josh and Chong are amazing to work with. More

by moec Verified Customer Verified Customer

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Very difficult to work with. I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to I purchased through the dealership all of the extended warranty’s and maintenance packages and still am told “sorry it doesn’t cover it” and have to fight to get what I purchased covered. I even had a service rep hang up on me and I never raised my voice or used profanity. I almost stopped using this dealership and the only reason I still use them is Naycolle Wright (sales) I have purchased 8 cars from this dealership and still feel like I am always fighting to be given fair treatment. More

by DLW1396 Verified Customer Verified Customer

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Very poor no communication between technician and Owner your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! your cookies and coffee are a shortfall of any employee to say hello or good morning. had the car for six days and never found out what was wrong! More

by p.digrigoli Verified Customer Verified Customer

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I enjoyed my experience and love my car. The sales people, especially NayColle,were absolutely amazing. Professional as well as personable people all around BMW of Sarasota! The sales people, especially NayColle,were absolutely amazing. Professional as well as personable people all around BMW of Sarasota! More

by lcadarette Verified Customer Verified Customer

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