Shawn Maples | Page 5

Outstanding Service! My first experience purchasing from SP 5*, I see how it got its name! From the minute we stepped on the lot, Hector was there to greet us without feel My first experience purchasing from SP 5*, I see how it got its name! From the minute we stepped on the lot, Hector was there to greet us without feeling pressure! He was quick to get keys, let us test drive and answer any questions. Manager S. Maples spent plenty of time with us and Signing paperwork via the Tutman Experience was quick and easy. New vehicle ready to go and follow up service continues to exceed! Thank you all! More

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Perfect car buying experience Couldn't ask for a better experience-- fast, courteous, helpful and without all of the high pressure tactics that give used car lots a bad name. Joe Couldn't ask for a better experience-- fast, courteous, helpful and without all of the high pressure tactics that give used car lots a bad name. Joe went out of his way to make sure I got the car I was looking for and had a pleasant experience doing it, and Kenny made the payment process fast and straightforward. Would definitely recommend. More

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Recent purchase Have known Shawn for a long time (over 30 years). He's taken care of our family in the past and did so for me. Thanks Have known Shawn for a long time (over 30 years). He's taken care of our family in the past and did so for me. Thanks More

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Just like family This is my first used purchase from Five Star & was I impressed . Hector C & Shawn M assisted My son and I in the purchase . They were both so awesome This is my first used purchase from Five Star & was I impressed . Hector C & Shawn M assisted My son and I in the purchase . They were both so awesome to work with and made the purchase so enjoyable. This was the first time my son has been w me during a purchase and was he impressed with the Five Star Ford way as he calls it , his exact words were " Dad I have never seen anyone treated the way we were , its like we were family " I told him we are family at Five Star ! Now for my favorite part the "Tutman Experince " in finance , Tut has been involved all my purchases at Five Star & I consider him a good friend , he is always so positive, upbeat just fun to be around . He has always treated my family and I so well , when you say Tut around my house everyone knows who he is ! He is family just as we are at Five Star More

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Wonderful Purchase Experience. I have been a customer of Five Star Ford for many years and many vehicles. I have always been treated with professional, friendly service by every per I have been a customer of Five Star Ford for many years and many vehicles. I have always been treated with professional, friendly service by every person in every department at Five Star Ford. I was wanting to purchase a new vehicle and thought that I knew exactly what I wanted. The Dealership could have easily just sold me a vehicle and handed me a set of keys. Instead starting with Mr. Rich, all of the people listed took the time to inform me of new changes, rebates, special offers, etc. the care that I received was simply incredible. I was able to purchase more vehicle for less money. That would have never happened if the entire staff at this dealership had not had my best interest and total satisfaction in mind. I know that I have forgotten to mention someone who helped me and for that please forgive me. The attitude and honesty at this dealership is second to none. On top of all of that the coffee is always good. More

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Used F150 for my son Salesman was very knowledgable and very honest. No pressure or haggling. Found the type of vehicle we were looking for at the price we targeted. Very Salesman was very knowledgable and very honest. No pressure or haggling. Found the type of vehicle we were looking for at the price we targeted. Very knowledgable about features and their operation. Delivered the vehicle as promised. More

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Very pleasant experience Today my husband traded in his vehicle on a lease of a 2015 Taurus. Everyone we dealt with at Five Star Ford was extremely helpful to us. Sam Limo w Today my husband traded in his vehicle on a lease of a 2015 Taurus. Everyone we dealt with at Five Star Ford was extremely helpful to us. Sam Limo was our sales person, and he was very professional and courteous. Tut Edwards helped us with the Financing and Shawn Maples helped with the trade-in value of our old car. All these gentlemen were especially nice and made the entire experience a good one for my husband and me. This was definitely a "no hassle" experience for us. We will certainly recommend Five Star Ford to our friends. More

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Above and beyond I had a few issues with the used car I bought. Once I brought it to their the dealerships attention they went above and beyond to make it right. They I had a few issues with the used car I bought. Once I brought it to their the dealerships attention they went above and beyond to make it right. They got me into a new vehicle and we couldn't be happier! More

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Five Star service it is so much easier to accomplish your goal when you work with profesionals i have had the privledge to work with jeff smith before on another purcha it is so much easier to accomplish your goal when you work with profesionals i have had the privledge to work with jeff smith before on another purchase 3 years ago and also with MM Ross this will be my third time to be so well taken care of by Mr.Ross my son got his first car from him when Ross was in grapevine at sam pack ford and he also remembers how well he was treated by him and as for Tut Edwards , Joe Ferrantelli and Shawn Maples i saw the same professionalism and concerns THANK YOU all very much. and see you next time im ready for another purchase More

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Dream Team What a great experience buying my new 2014 F150 ! From start to finish , Shawn Maples, Rick Dike , Tut Edwards,and Luis Gonzalez were amazing ! They w What a great experience buying my new 2014 F150 ! From start to finish , Shawn Maples, Rick Dike , Tut Edwards,and Luis Gonzalez were amazing ! They were all very friendly, very professional and knew their job well ! I felt at home and actually enjoyed the buying experience. They moved me along through the process efficiently and answered all questions easily. I drove 1.5 hours to 5 star ford , richland hills to purchase my truck and i wont buy anywhere else and i will request to deal with this "Dream Team " in the future ! Many Thanks, Steven M. Hoffman. More

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