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Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
55 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

4.9

55 Reviews

Write a Review

55 Reviews of Shelley Dupre

November 01, 2025

Dealership Rating
Employee Rating

Everything went great! Needed tires for my truck Colonial West Chevrolet service spoke with Shelley She ordered them Within 48 hours they were on the vehicle ready to go. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, David! I am happy to hear that your experience with our service team at Colonial West Chevrolet of Fitchburg went smoothly and that Shelley was able to assist you with your truck's tires. We look forward to serving you again in the future. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 30, 2025

Dealership Rating
Employee Rating

Everything was great , thank you for all the assistance and care the team is great More

by mikerada2469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Oct 30, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mike! I'm thrilled to hear that everything was great and that our team provided you with the assistance and care you needed. At Colonial West Chevrolet of Fitchburg, we strive to deliver the best experience possible. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 28, 2025

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Employee Rating

Very professional, however very, very, very disappointed. Had tires rotated and the now my tire pressure monitor needs to be replaced. It worked fine prior to the service. Not sure if I will have you fix it, More

by Rrrobuccio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Oct 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your compliments about our professionalism, and I understand your concerns regarding the tire pressure monitor issue after your service. We strive to maintain the highest standards. Please feel free to reach out to me directly at Colonial West Chevrolet of Fitchburg to discuss your concerns further. Thank you for bringing this to our attention. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 21, 2025

Dealership Rating
Employee Rating

Service team is on point. They really took care of me and my truck. The service manager is extremely nice and understands customers needs. I have often said a service depar More

by Jawiley1459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Oct 22, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I'm glad to hear that our service team took great care of you and your truck. It's fantastic to know that our service manager made a positive impression on you as well. We truly appreciate your feedback and look forward to welcoming you back to Colonial West Chevrolet of Fitchburg for your future service and purchase. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 14, 2025

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Employee Rating

Colonial West Chevrolet for help the Service team is able to help in no time at all. I was on my way. Thank you, Colonial West Chevrolet. More

by Golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that our Service team was able to assist you quickly. Your satisfaction is our priority at Colonial West Chevrolet of Fitchburg. We look forward to helping you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 13, 2025

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Employee Rating

They were friendly and took care of my problem quickly. I was very happy with them. More

by riverdalefarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

Report | Print
Oct 13, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm glad to hear that our team at Colonial West Chevrolet of Fitchburg was able to assist you quickly and that you had a positive experience. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 08, 2025

Dealership Rating
Employee Rating

The whole team, Edison, Pamela, Saul, and Jacqueline, were terrific and FAST! Thanks to all More

by vkaufold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

Report | Print
Oct 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear you had a great experience with our team at Colonial West Chevrolet of Fitchburg. Edison, Pamela, Saul, and Jacqueline will be delighted to know they made a positive impact. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 28, 2025

Dealership Rating
Employee Rating

Had an issue with my AC got ahold of Shelley Dupre to make an appointment asap. Shelley assisted with scheduling an appointment and informed me of the progress and process. My jeep is good to go More

by Pjd16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Sep 28, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm delighted to hear that Shelley was able to assist you promptly with your AC issue and keep you informed throughout the process. It's great to know that your Jeep is all set now! I truly appreciate your feedback, and we look forward to seeing you at Colonial West Chevrolet of Fitchburg for any future needs. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

Nice to see you have returned to a safety and next attention report. Well done More

by johnr.colton33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

Report | Print
Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback, John! I appreciate your recognition of our safety and attention to detail at Colonial West Chevrolet of Fitchburg. If you have any further thoughts or questions, feel free to reach out. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 25, 2025

Dealership Rating
Employee Rating

Been going to COLONIAL WEST and will not go anywhere else. The service staff is excellent Shelly was helpful while speaking with her. More

by Sarsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

Report | Print
Sep 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that you’ve been consistently satisfied with our service at Colonial West Chevrolet of Fitchburg. We appreciate your recognition of Shelly and the entire team. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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