Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
115 Reviews

Dealership Experience

6 yrs, 9 mos

Languages Spoken

English English

4.9

115 Reviews

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115 Reviews of Shelley Dupre

October 22, 2026

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Employee Rating

Jackie Edison Chris Pam are great service From booking my appointment to letting me know if I need tires great deal by the way on tires go check them out if u need tires More

by Chevyone
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I’m glad to hear that Jackie, Edison, Chris, and Pam provided you with positive service at Colonial West Chevrolet of Fitchburg. It's fantastic that you found a great deal on tires as well! I appreciate your recommendation, and we look forward to seeing you again soon. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 18, 2026

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Done in an hour, very well done, everyone was polite and helpful. All was professional with there jobs More

by pac1802
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about the quick turnaround and courteous service reflects our service department’s commitment to efficiency and professionalism. Hearing that the service on your Chevrolet 1500 was completed in an hour and that our team was polite and helpful means a lot to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Oct 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and helpfulness at Colonial West Chevrolet of Fitchburg. I'm glad to hear that your experience was efficient and positive. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 15, 2026

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As always great service, on time, good price. Staff is very helpful and pleasant to desk with. Highly recommend! More

by Palfredson
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Workmanship
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Recommend Dealer
Yes
Oct 15, 2026

Colonial West Chevrolet of Fitchburg responded

Your note about our staff’s helpfulness and our on-time service for your Chevrolet Corvette highlights how our service department strives for a seamless experience. Knowing you value our competitive pricing and would recommend us is truly rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

October 07, 2026

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The service experience was fine, but the cost was higher than expected. I paid $138.65 for a basic oil change and tire rotation, which included a $20 off coupon. Coincidentally, the day after this service I More

by tpeltonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service and understand your concerns about the pricing. It’s great to hear that the service itself met your expectations. We strive to provide the best deals possible, and we regret any confusion with our promotions. Feel free to reach out to me directly if you have any further questions or would like assistance with future services. We hope to see you again at Colonial West Chevrolet of Fitchburg! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 02, 2026

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Colonial Chevrolet went above and beyond to get me into my dream car. They were more than fair and got me the best deal! More

by kimproietti
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Maynor Aguilar

Oct 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Kim! I am happy to hear Colonial West Chevrolet of Fitchburg was able to help you find your dream car and provide you with a great deal. We appreciate your kind words and look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

October 01, 2026

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Awesome super service they make it so easy and on time even offering drop off and pick up my go to place More

by Tom_brady
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2026

Colonial West Chevrolet of Fitchburg responded

Tom, thank you for your kind words! I’m delighted to hear that you had an awesome experience with our service at Colonial West Chevrolet of Fitchburg. We are committed to making everything easy and convenient for our customers, and I appreciate you choosing us as your go-to place. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 28, 2026

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Absolutely the best service and sales dealership ! I highly recommend Colonial West Chevrolet! I love my corvette! More

by charlien2015equinox
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Recommend Dealer
Yes
Sep 28, 2026

Colonial West Chevrolet of Fitchburg responded

Your new Corvette is in great hands. Knowing your high praise for our service and sales teams means a lot to us. Thank you for recommending our dealership! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 24, 2026

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Absolutely Amazing! I just stopped to look at a truck I was following online. As I was walking back to my car, Shelley Dupre came out to the lot while assisting another More

by Watchdog55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2026

Colonial West Chevrolet of Fitchburg responded

Knowing that Shelley’s prompt greeting and Vincent’s detailed tour made your visit seamless means a lot to our team. We’re pleased Carlos could guide you through financing, and it’s rewarding to know our service department met your expectations. Enjoy your new Chevrolet 2500! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 23, 2026

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They were nice and quick with good hospitality, everything went as I imagined. Easy and go. More

by shilmarmil64
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I’m glad to hear that your experience at Colonial West Chevrolet of Fitchburg met your expectations and that you enjoyed our hospitality. We strive to make the process as easy and pleasant as possible. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 16, 2026

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Employee Rating

Excellent service at Colonial West. Shelley had everything set up and ready to go. Was promised by end of day and it was completed by end of day ! Communication was on point. More

by Golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that you had an excellent experience at Colonial West Chevrolet of Fitchburg. It's great to know that Shelley provided you with prompt service and effective communication. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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