Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
96 Reviews

Dealership Experience

6 yrs, 5 mos

Languages Spoken

English English

4.9

96 Reviews

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96 Reviews of Shelley Dupre

June 10, 2026

Dealership Rating
Employee Rating

the service department was very helpful and informative. My truck was in for oil and tire rotation and was done in an timely fashion. More

by ralphmc1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that our service team was helpful and informative. We are glad your Chevrolet 1500’s oil change and tire rotation were completed promptly. We look forward to assisting you with any future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 30, 2026

Dealership Rating
Employee Rating

Friendly staff and very professional. Shuttle car service was prompt. Would recommend to other owners. More

by ghs3949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere , Mo was great dropping and picking me up

May 30, 2026

Colonial West Chevrolet of Fitchburg responded

We’re delighted to hear our friendly, professional team made a positive impression. It’s great to know the Chevrolet shuttle car arrived promptly for your service. Thank you for recommending us to fellow owners. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 27, 2026

Dealership Rating
Employee Rating

Good morning Shelley Dupre was a huge help in finding me my perfect car. Along with Shelley she introduced me to Maynor. He put the paperwork together and with Carlos and Gino they made it happen for me. More

by kimberlylandine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Shelley, Maynor, Carlos and Jeff. We’re delighted that they made purchasing your used Chevrolet Equinox so calm and easy. We look forward to assisting you again for service and future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 22, 2026

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Been with Colonial west since 2015 and have bought 4 vehicles from them over the years very happy with the workers there be that sales or service or parts , they are all great people who are friendly a More

by Thor6635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us since 2015 and for having our team service your GMC Canyon. We’re delighted our sales, service, and parts departments have been friendly and reliable. We appreciate your continued loyalty and look forward to supporting your automotive needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 14, 2026

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Employee Rating

Got the job done at a reasonable price staff was helpful . Use them for Chevy specific items only due to retail pricing schedule. More

by jhills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

May 14, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review! I’m glad to hear that we were helpful and that you found the pricing reasonable. I appreciate your support, and we hope to assist you with any Chevrolet-specific needs in the future. Don't hesitate to reach out on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 28, 2026

Dealership Rating
Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

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Employee Rating

Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Shelley and Pamela made scheduling so smooth. We’re glad your Impala service was efficient and completed on time. We look forward to assisting you again soon! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

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Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

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Employee Rating

I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us and congratulations on your used Chevrolet Tahoe. We are thrilled Jeff, Shelley and Vincent could make the process smooth and informative. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

Dealership Rating
Employee Rating

Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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