Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
91 Reviews

Dealership Experience

6 yrs, 3 mos

Languages Spoken

English English

4.9

91 Reviews

Write a Review

91 Reviews of Shelley Dupre

April 28, 2026

Dealership Rating
Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

Dealership Rating
Employee Rating

Shelly and Pam very accommodating scheduling my appointment. Work was performed efficiently and on time. Great service as always! More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that Shelley and Pamela made scheduling so smooth. We’re glad your Impala service was efficient and completed on time. We look forward to assisting you again soon! Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

Dealership Rating
Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

Dealership Rating
Employee Rating

I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an More

by Kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us and congratulations on your used Chevrolet Tahoe. We are thrilled Jeff, Shelley and Vincent could make the process smooth and informative. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

Dealership Rating
Employee Rating

Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

Dealership Rating
Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 17, 2026

Dealership Rating
Employee Rating

Maynor in sales was amazing and made sure I got what I needed. Shelley in service made sure that I got everything I needed when my car needed an update! Thank you! More

by Nmadore0418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Silvera, Maynor Aguilar

Apr 17, 2026

Colonial West Chevrolet of Fitchburg responded

Appreciate you letting us know about your experience! I’m glad to hear that Maynor in sales and Shelley in service provided you with exceptional service at Colonial West Chevrolet of Fitchburg. We strive to ensure customers have everything they need, and I appreciate you taking the time to share your experience. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 15, 2026

Dealership Rating
Employee Rating

Colonial West was so easy to deal with for service. My appointment was scheduled very quickly & the repair was done in just a few hours. Fantastic first experience! I highly recommend Colonial West! More

by Tammy L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear your first service visit went so smoothly and that we could schedule your Chevrolet Malibu appointment quickly and complete the repair in just a few hours. We appreciate your recommendation and look forward to assisting you with future maintenance needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 15, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Tammy, for your fantastic review! I’m thrilled to hear that your service experience at Colonial West Chevrolet of Fitchburg was so smooth and efficient. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 07, 2026

Dealership Rating
Employee Rating

Service performed as requested. Polite staff. Final bill was more affordable than the initial quote! More

by LunenburgLakeLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate you sharing that our team provided the service you requested with courtesy and that the final bill for your Chevrolet was lower than the initial quote. Thank you for trusting us and we look forward to serving you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 02, 2026

Dealership Rating
Employee Rating

I love Colonial West Chevrolet. They're the best dealership around. I've been there customer for 25 years. More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear from someone who’s trusted us for 25 years. We appreciate your loyalty and the chance to service your Chevrolet 1500. We look forward to supporting you for many more years ahead. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 03, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Peggy! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It's our pleasure to serve customers like you, and we look forward to continuing to provide you with the best experience possible. We hope to see you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

1
...

Dealership Inventory (147 Vehicles)

new 2026 Chevrolet Traverse car, priced at $47,137
2026 Chevrolet Traverse
new
Mosaic Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Equinox car, priced at $39,770
2026 Chevrolet Equinox
new
Polar White exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 2500 car, priced at $72,730
2026 Chevrolet Silverado 2500
new
Lakeshore Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Traverse car, priced at $47,617
2026 Chevrolet Traverse
new
Radiant Red exterior
Automatic
All-wheel Drive
used 2025 Hyundai Santa Fe car, priced at $31,975
2025 Hyundai Santa Fe
used
Gray exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Silverado 1500 car, priced at $62,550
2026 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive