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Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
106 Reviews

Dealership Experience

6 yrs, 8 mos

Languages Spoken

English English

4.9

106 Reviews

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106 Reviews of Shelley Dupre

September 16, 2026

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Employee Rating

Excellent service at Colonial West. Shelley had everything set up and ready to go. Was promised by end of day and it was completed by end of day ! Communication was on point. More

by Golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Jeff Chandler, Maynor Aguilar

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Sep 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that you had an excellent experience at Colonial West Chevrolet of Fitchburg. It's great to know that Shelley provided you with prompt service and effective communication. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 02, 2026

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Employee Rating

The staff is very friendly with customers, and the service is highly professional; they really take good care of my car. That is important to me because it speaks volumes about the business. More

by juan1513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Sep 02, 2026

Colonial West Chevrolet of Fitchburg responded

Your praise of our team’s friendly approach and professional care for your Camaro highlights what we aim for at every service visit. Hearing that you feel your car is in good hands means a lot to our service department. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 01, 2026

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Employee Rating

Was in the market for a new truck, Shelley and the crew notified me when the one I was looking for came in. Sales team was fast, courteous and had my new truck ready the same day. More

by David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Carlos Silvera, Jeff Chandler, Maynor Aguilar, Robby Dodd

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Sep 01, 2026

Colonial West Chevrolet of Fitchburg responded

Our sales team, including Shelley, enjoyed guiding you to the right truck and having your new Chevrolet Colorado ready that same day. Knowing you found our notifications prompt and our service efficient is very rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 07, 2026

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We havevbeen using the service at Colonial West for years and the provide excellent and honest work. Very kind and knowledgeable More

by robertatibbetts45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Aug 07, 2026

Colonial West Chevrolet of Fitchburg responded

After years of trusting our service department for your Buick Encore, hearing that our honest work and friendly expertise continue to meet your expectations means a lot to our team. We’re glad each visit has felt welcoming and professional. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 27, 2026

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Employee Rating

Great service, quick and efficient, waiting area is comfortable and clean. Staff are nice to deal with More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Pamela Bussiere

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Jul 27, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad our team provided quick and efficient service and that you found the waiting area comfortable and clean. It’s great to hear our staff made your visit pleasant. Thank you for entrusting your Cadillac CTS to us. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 10, 2026

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Employee Rating

As a Chevy Diehard I refuse to take my new truck to Jiffy Lube for an Oil change. I will always bring my truck and cars to a dealership. Colonial west is awesome. More

by Thoule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

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Jul 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our service team with your Chevrolet oil change. It’s rewarding to earn the loyalty of a true Chevy enthusiast. We appreciate the five-star rating. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 02, 2026

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Employee Rating

awesome dealership for service, very honest and trust colonial! staff great perform work without any surprises…. More

by jsnick910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere

Print
Jul 02, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to know our team provided honest, surprise-free service for your Chevrolet Colorado. Thank you for your five-star rating and trust. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 25, 2026

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Employee Rating

Edison listened to my requests and got my truck in and out for its oil change and tire rotation in 1 hour as estimated. I'm happy with the service. More

by Alexcassie26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Pamela Bussiere

Print
Jun 25, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing that Edison attended to your requests and wrapped up the oil change and tire rotation on your Chevrolet Silverado 2500 in the promised hour. We’re pleased our service met your expectations. Thank you for choosing us to care for your truck. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 21, 2026

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Employee Rating

Hi they always fix the car the first time I'm very happy with the service!I would highly recommend them!!! More

by hrobert1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Edison DaCosta, Christopher Taylor, Angie Shepherd, Carlos Silvera, Jacqueline Quinlan, Jeff Chandler, Pamela Bussiere

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Jun 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear that your Chevrolet Equinox was repaired correctly on the first visit. Thank you for recommending our service team. We look forward to helping you again in the future. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

June 16, 2026

Dealership Rating
Employee Rating

Excellent service, brought my truck in for emergency and Ed took care of it right away. Thanks so much. More

by carlparry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere

Print
Jun 16, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting our team with your Chevrolet 1500 during an emergency. We’re glad we could address your truck’s needs right away and appreciate your kind words. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

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