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Shelley Ritter

Overview Reviews (61) Inventory (491)

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Shelley Ritter

CX Remote Experience Coordinator

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7

61 Reviews

Overview Reviews (61) Inventory (491)

4.7

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Shelley Ritter

April 26, 2025

Dealership Rating

Employee Rating

I have tried 2 other dealerships for my 2023 f150. This was absolutely the best customer experience I've had. The service staff was happy, pleasant, and accommodating. Brian was exceptional and was This was absolutely the best customer experience I've had. The service staff was happy, pleasant, and accommodating. Brian was exceptional and was exactly what Shelly ( who put me in contact with him) said he would be. I will definitely be back for my next service. I've finally found a home. More

by Jay minier

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Kirk

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Apr 28, 2025 -

Walker Ford responded

Hi Jay, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

April 24, 2025

Dealership Rating

Employee Rating

Awesome service, time after time Walker exceeds my expectations , love the detail shop, Ben and the guys are awesome expectations , love the detail shop, Ben and the guys are awesome More

by ROBERTGETEK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast, Brooks Falzone, Jorge Colon Ocasio

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Apr 25, 2025 -

Walker Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 19, 2025

Dealership Rating

Employee Rating

Tracy, Tim and Mike are the Best! We will always buy from Walker! Many thanks. We will always buy from Walker! Many thanks. More

by barbara.beechner

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tracy Affrunti, Tim Katt, Mike Blankenship

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Apr 21, 2025 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 23, 2025 -

Walker Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 08, 2025

Dealership Rating

Employee Rating

Great customer service and knowledgeable staff members I would recommend Walker ford to all my friends would recommend Walker ford to all my friends More

by TEEJR79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2025 -

Walker Ford responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 10, 2025

Dealership Rating

Employee Rating

This was my first service experience with Walker Ford. From the initial phone conversation to actual mobile home service I was impressed with all . From the initial phone conversation to actual mobile home service I was impressed with all . More

by MARYCROFT7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Walker Ford responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Walker Ford Company for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 24, 2025

Dealership Rating

Employee Rating

Great service team we love the mobile service excellent. Thanks for your help greatly appreciated Thanks for your help greatly appreciated More

by thegoings

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 26, 2025 -

Walker Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Ford Company. Please don't hesitate to reach out if there's anything additional we can do for you.

January 19, 2025

Dealership Rating

Employee Rating

I love the mobile service option for oil changes and tire rotations, its really a great option. rotations, its really a great option. More

by cjmiller12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Daniel Victory

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Jan 21, 2025 -

Walker Ford responded

Hi, thank you for leaving such a great review and high star rating. Safe travels!

December 14, 2024

Dealership Rating

Employee Rating

The mobile service was well executed and in a very timely fashion. I was alerted to arrival time which was actually a few minutes early. fashion. I was alerted to arrival time which was actually a few minutes early. More

by BRUCEAMBLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Service Techs

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Dec 16, 2024 -

Walker Ford responded

Hi, we appreciate your feedback! Safe travels!

December 11, 2024

Dealership Rating

Employee Rating

Great service department, my vehicle is always fixed correctly and in a timely manner. Awesome place! correctly and in a timely manner. Awesome place! More

by KEN.ADAMS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Steve McHenry, Donald Mast , Beth Gee, Gatlin Hatcher

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Dec 14, 2024 -

Walker Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

November 24, 2024

Dealership Rating

Employee Rating

Service was prompt and on point. Mobile service was easy to schedule and very helpful Mobile service was easy to schedule and very helpful More

by markspeed64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 26, 2024 -

Walker Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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