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Simo Bassi

Overview Reviews (394) Inventory (880)

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Simo Bassi

Simo Bassi | Page 20

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7

394 Reviews

Overview Reviews (394) Inventory (880)

4.7

394 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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394 Reviews of Simo Bassi

July 15, 2022

Dealership Rating

Desde que llegué a este país en este concesionario me han tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman tratado como familia muchas gracias a todo el equipo de venta y a Carlos Roman More

by JONATHANAGB28

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Cepeda, Carlos Roman, Andres Garces, Carlos Mejia

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Jul 16, 2022 -

Universal Hyundai responded

Jonathan, Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 15, 2022

Dealership Rating

Really good place and got what I expect, definitely recommend it. Thanks you Chris for helping me recommend it. Thanks you Chris for helping me More

by NO2

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Chris

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Jul 16, 2022 -

Universal Hyundai responded

Congratulations on your new vehicle! We are so glad that Simo and Chris had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 09, 2022

Dealership Rating

Excelente atención, comodidad y confort al estar adentro, la gente bien atenta y agradable, y profesionales en lo que hacen la gente bien atenta y agradable, y profesionales en lo que hacen More

by DANYMORA1970@gmail.com

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Alexis Ramos , Fabio Ventura

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Jul 11, 2022 -

Universal Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jul 11, 2022 -

DANYMORA1970@gmail.com responded

Buen lugar y buena atención, gente amable y dedicada, quede muy satisfecho, y con auto nuevo, se los recomiendo, visítenlos.

July 09, 2022

Dealership Rating

Worst car buying experience of my life. Found lot of half truths and lies in the things said to me. Being forced into a deal after you discover the dealerships lies is not a good experience Found lot of half truths and lies in the things said to me. Being forced into a deal after you discover the dealerships lies is not a good experience. First dealership to ever threaten lawyers for free speech so you got that going for you. More

by ERIKHILL833

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Raul Martinez

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Jul 12, 2022 -

Universal Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, Erik, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

Jul 22, 2022 -

ERIKHILL833 responded

You can contact me at zor@zortechlabs.com - It has been at a month and I am still really pissed. I am not happy with Universal Hyundia, and I am not happy with Hyundai.

July 09, 2022

Dealership Rating

Sales people were very friendly and helpful! Dealership is neat and clean! Service is quick. Dealership is neat and clean! Service is quick. More

by JSCHERER59A

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Steven Rivera

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Jul 11, 2022 -

Universal Hyundai responded

Here at Universal Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 07, 2022

Dealership Rating

The staff Was amazing from the time I walked in the door Until the time I left with the car the sale staff was very very helpful dealership was very very clean kind and courteous would definitely buy anothe Until the time I left with the car the sale staff was very very helpful dealership was very very clean kind and courteous would definitely buy another car from Universal group More

by PMWETZ

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Giovanne Sanchez

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Jul 07, 2022 -

Universal Hyundai responded

Thank you for choosing Universal Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 06, 2022

Dealership Rating

This dealership was great. Gilette was a very attentive dealer and helped us get the car we needed within the time frame we needed. Great experience. Gilette was a very attentive dealer and helped us get the car we needed within the time frame we needed. Great experience. More

by VANESSALISBOAADV

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Errol Gillette

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Jul 07, 2022 -

Universal Hyundai responded

Vanessa, Thank you so much for your excellent review! We are so glad that Errol had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 05, 2022

Dealership Rating

Employee Rating

Great service Salesman Carlos was awesome and knows his product and Billy the finance manager was a delight and very professional 5 stars to all and the Genesis brand gv80 is simply amazing and a must ow product and Billy the finance manager was a delight and very professional 5 stars to all and the Genesis brand gv80 is simply amazing and a must own luxury suv Louis Orlando fl More

by CCALP10

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos DeJesus , Billy king

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Jul 06, 2022 -

Universal Hyundai responded

Thank you so much for your wonderful review, Louis! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Genesis, and we thank you for choosing Universal Hyundai! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 05, 2022

Dealership Rating

Buen dealer buen trato buen servicio al cliente Rapidez y efficiencia recomendados al 100 porciento efficiencia recomendados al 100 porciento More

by HERIBERTORB

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carlos Roman

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Jul 06, 2022 -

Universal Hyundai responded

Thank you! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

July 05, 2022

Dealership Rating

Jennifer and the financial advisor were great. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. Jennifer took the time to explain all the features of the car. I was very pleased with her attention to detail and professionalism. More

by LARACUENTAJM

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Cacciola

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Jul 06, 2022 -

Universal Hyundai responded

Thank you for taking the time to write this review, Lara! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jennifer and all of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Susanna - Social Media and Digital Reputation Manager scanelon@universalhyundai.com

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