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Simo Bassi
Simo Bassi at Universal Hyundai

Simo Bassi | Page 4

Desk Manager

Universal Hyundai

12801 South Orange Blossom Trail
Orlando, FL 32837

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4.7
394 Reviews
4.7

394 Reviews

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394 Reviews of Simo Bassi

August 03, 2024

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Employee Rating

The experience I had at universal Hyundai was exceptional. everyone was very welcoming, friendly and very helpful. More

by ALEXHERNANDEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel

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Aug 05, 2024

Universal Hyundai responded

Thank you, Alex, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Universal Hyundai are glad to have you as a customer. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 30, 2024

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Have a great car and great service with Adrian the sales person thank you again More

by BLANCABROWN1957
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda , Adrian Grullon

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Jul 31, 2024

Universal Hyundai responded

Blanca, Thank you for sharing your experience with us! We're happy to hear it went well working with Adrian and truly appreciate your feedback. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 05, 2024

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Very professional and efficient. Great people selling a great brand. Looking forward to a long relationship. More

by KERRYWHEYWOOD
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel, Alexis Ramos

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Jul 05, 2024

Universal Hyundai responded

Kerry, thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

July 04, 2024

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Employee Rating

Fui por una mensualidad y me la cambiaron en último momento. El carro solo lo usé una semana y lleva tre semanas en el dealer. Cómo creen que me siento. More

by Hava1021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jose Cepeda , darrin diaz

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Jul 04, 2024

Universal Hyundai responded

Gracias por enviar sus comentarios, y nos disculpamos de antemano por no brindarle una experiencia de servicio excepcional. Nunca nos ha gustado ver que nuestro servicio no cumplió con los estándares que los clientes esperan, pero reseñas como esta nos ayudan a mejorar. Si no le importa comunicarse con nosotros para que podamos hablar directamente, nos encantaría abordar sus inquietudes en detalle. Gina Nava Gerente de Reputación gnava1@universalhyundai.com

June 06, 2024

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It’s good, but you have to make sure everything works with your car. I bought mine brand new and unfortunately the touch screen don’t work properly and turns off. More

by SARAMEDINA
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Cepeda

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Jun 07, 2024

Universal Hyundai responded

Thank you, Sara, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us your contact information so we can reach out. We strive to ensure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 06, 2024

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Employee Rating

They are the best Hyundai dealer in the Orlando area. Service was awesome. Like them More

by Dmharrison80@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Miguel Resto, Ramces Rivera

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Jun 07, 2024

Universal Hyundai responded

Thank you for choosing Universal Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

June 03, 2024

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Employee Rating

Good attention good service I bay another car I use universal Hyundai is a good dealer ship More

by FASTFERNAN9SEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Booth, Mustapha Bernannou, Ramces Rivera, Jennifer Cacciola, John Booth

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Jun 03, 2024

Universal Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Hyundai. Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 27, 2024

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Employee Rating

Excelente servicio. El vendedor Omar nos ayudo mucho en el proceso de la compra del auto. More

by marty2800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hector Riquel , Ericmelec Rivera

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May 29, 2024

Universal Hyundai responded

Gracias por elegir Universal Hyundai, sus comentarios y calificaciones significan mucho para nosotros. ¡Nos alegra haber podido ayudar y esperamos verte de nuevo! verdaderamente el mejor lugar para comprar Gina Nava Gerente de Reputación gnava1@universalhyundai.com

May 20, 2024

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Great dealer, second car that I bought from hyundai. And now I have a new Palisade thank to Janlique for show us the car. More

by mafer.10xd
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Janlique Vazquez

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May 20, 2024

Universal Hyundai responded

We are so glad Janlique, had the opportunity to work wth you, and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

May 20, 2024

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Employee Rating

Tremendo lo recomiendo al 100%. El vendedor Carlos Roman es muy atento eficiente y muy amable. More

by LL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Karlski, Carlos Roman

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May 20, 2024

Universal Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Carlos delivered such a great experience! Truly the better place to buy Gina Nava Reputation Manager gnava1@universalhyundai.com

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