214 Reviews of Simon Chan
June 01, 2023
Professional and efficient got my car in and out in under an hour. Easy to deal with an hour. Easy to deal with More
Other Employees Tagged: Mark Kligerman, Manny Alcantara
May 25, 2023
Professional. Honest. Easy to work with and schedule services. Service Dept. is World Class. Service Dept. waiting lounge is Excellent. New car inventory?... meh. Honest. Easy to work with and schedule services. Service Dept. is World Class. Service Dept. waiting lounge is Excellent. New car inventory?... meh. More
Other Employees Tagged: Zach Claybrooks
May 24, 2023
Mr. Chan, Mr. Ortega, and Mr. Ellis were all personable and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. and professional. They tell me what to expect when I drop the truck off and message me immediately after the work is complete. More
Other Employees Tagged: Carlos Ortega , Jeff Silvers
May 23, 2023
Simon is very friendly and helpful. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. One thing I concerned that my car to dirty inside. I would like to talk with who is maintenance supervisor about service today. More
May 20, 2023
Please give accurate information regarding warranty coverage when giving the price of the repair. Thank you coverage when giving the price of the repair. Thank you More
Other Employees Tagged: David Cobb
May 19, 2023
Excellent communication, professional , friendly, knowledgable . In and Out no Problems. Highly recommended , will buy my next car from here as well. knowledgable . In and Out no Problems. Highly recommended , will buy my next car from here as well. More
Other Employees Tagged: Jean Carlos Gonzalez , Rob Smith
May 17, 2023
I had to bring my car in three times regarding the check engine light... the first time the light came on was when I came in for a tire replacement. I was told the engine light was 40,000 mile maintenance r engine light... the first time the light came on was when I came in for a tire replacement. I was told the engine light was 40,000 mile maintenance related, but I didn't need any maintenance until 45,000. The tech said they would turn the light off since there was no service needed. However, they forgot to turn it off... I came back a few days later to have them turn it off and Zach Claybrooks looked at it and said the engine light was NOT scheduled maintenance related. So, I had to come back a third time to have actual service performed. Simon Chan was extremely helpful, worked with the warranty company, and set me up with a rental car so I didn't have to wait long. More
Other Employees Tagged: Zach Claybrooks , Whoever the young man who works the rental counter.
May 16, 2023
Very prompt service even though the dealership was swamped. Simon was very courteous and understanding. I use this location for all my service work. swamped. Simon was very courteous and understanding. I use this location for all my service work. More