Simon Chan | Page 8

Simon Chan was polite and friendly. He made sure to inform me of what service was to preformed. He made sure to inform me of what service was to preformed. More

by RAMONA.J.EARL Verified Customer Verified Customer

Report | Print

love the dealership , but our last service was horrible ,they checked the glove box for the air filter, said i needed a new 1 I just replaced it a week before and. they nevernput the glove box back right ,they checked the glove box for the air filter, said i needed a new 1 I just replaced it a week before and. they nevernput the glove box back right the service person i had said everything wqs good and see next service. but the report they gave me didnt tell me the battery is bad . the next morning i had to go to the emergency room my husband went to get the car ready it was had to jump it to take me to the hospital then iwas dead never had aproplem before when ever there was an issue a person came out and explained what was wrong not this time in got home from the hospital, and sure enough in red on back of the receipt was battery no good needs to be replaced My husband took it in for the battery replaced and talked to the service managerb explained what happened , therebwas non name on thge sevice we received he gave us free oil change next time were due More

by RWBAAB Verified Customer Verified Customer

Report | Print

THE PROCESS FROM CHECKING IN FOR MY APPT TO MAKING THE PAYMENT WAS SEEMLESS AND HASSLE FREE. PAYMENT WAS SEEMLESS AND HASSLE FREE. More

by cmanigault32 Verified Customer Verified Customer

Report | Print

Excellent service as always at Cobb County Toyota. Simon is professional, knowledgeable and friendly. He makes sure you are well taken care of and satisfied with your service. Simon is professional, knowledgeable and friendly. He makes sure you are well taken care of and satisfied with your service. More

by JDKMAC1983 Verified Customer Verified Customer

Report | Print

This dealership is friendly, helpful, and patient and I like the workers that assist me here . like the workers that assist me here . More

by LANCE.MILLER404 Verified Customer Verified Customer

Report | Print

It was a nice experience . David made sure I was able to leave with a car. He was such a big help, especially when telling me about the recent grad promotion. 10/10 would recom David made sure I was able to leave with a car. He was such a big help, especially when telling me about the recent grad promotion. 10/10 would recommend going to this location to get a car!! More

by X.LAMBERT2025 Verified Customer Verified Customer

Report | Print

Well they are too honestly my lest two times I was very disappointed whit the technician he said my new tires was bad and I should change them my tires was just a week old but was installed in another stor disappointed whit the technician he said my new tires was bad and I should change them my tires was just a week old but was installed in another store I went in another location my tires was perfect the problem was technician that couldn’t do a properly alignment. Lest time I replaced my filters my self week before go there they said my cabin filter was dirty. How you will trust in a location like this ? More

by SANDROHOUSE Verified Customer Verified Customer

Report | Print

Took longer than expected for a tire rotation and first inspection for a new vehicle. On the plus side, Cobb Toyota did accommodate my request for date and time since I was in town anyway for other busine inspection for a new vehicle. On the plus side, Cobb Toyota did accommodate my request for date and time since I was in town anyway for other business. Service Department staff are very efficient. More

by john.c.downer Verified Customer Verified Customer

Report | Print

I completely trust the service team at Cobb Toyota to help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. More

by Nick Geiger Verified Customer Verified Customer

Report | Print

All was good except having to wait on the service adviser when there was plenty of people that could have helped me instead of waiting on him. when there was plenty of people that could have helped me instead of waiting on him. More

by patty1992white Verified Customer Verified Customer

Report | Print