Skylar Lewis
Skylar Lewis at Wolfchase Honda

Skylar Lewis | Page 24

Service Advisor

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

5.0
398 Reviews
5.0

398 Reviews

Write a Review

398 Reviews of Skylar Lewis

June 28, 2020

Dealership Rating
Employee Rating

These two ALWAYS HELP ME WHEN NEED THANK YOU AGAIN SKYLAR AND DEXTER Abdul and Abner!!!!! I will definitely be back to wolf chase Honda!!! More

by YENTLSTEED
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander

June 28, 2020

Dealership Rating
Employee Rating

Always customer focused service. Skylar Lewis normally takes care of our service needs but even when he is not available we receive excellent service. A+ More

by VICKI.L.BLAND
Recommend Dealer
Yes

June 25, 2020

Dealership Rating
Employee Rating

Great service I have used Wolfchase Honda for several maintenance related items. Their friendly staff not only provide great customer service, but they are just nic More

by GOODWIN1027
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones , Tony Duggan, Lea Lawrence, Mario Rossi

June 14, 2020

Dealership Rating
Employee Rating

Service Review The service was excellent. Skylar Lewis provided excellent customer service. My Honda CR-V was returned back to me within the time frame that Skylar s More

by VCRUTCHF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 10, 2020

Dealership Rating
Employee Rating

Dexter is very professional and customer service oriented. I look forward to seeing him for service! I have been a customer for years!Give him a raise! More

by NBUCKLEY97
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Reggie Williams, Dexter Alexander, Kenneth "Rags" Jones , Tony Duggan, Eric Hargrove, Lea Lawrence, Mario Rossi, Bill Thomas

June 09, 2020

Dealership Rating
Employee Rating

Arrived a little after 9 am for a nail in tire service. Waited until around 12 then asked on progress of my car. I was told my car had been ready for quite some time. No one had informed me my car was read More

by JCKOSTIC15
Recommend Dealer
No

Other Employees Tagged: Dexter Alexander, Kenneth "Rags" Jones , Tony Duggan, Eric Hargrove, Lea Lawrence, Mario Rossi

Jun 09, 2020

Wolfchase Honda responded

Ms. Kostic, thank you for taking time out of your day to provide feedback regarding your visit to our Service Department yesterday. I apologize that you had to wait unnecessarily and I do understand your frustrations. In checking with our Service Manager, I did find that he took care of all your charges on the tire repair, as well as giving you another free service in the future. I apologize for the behavior of the cashiers and will forward your comments to their direct supervisor, so that she may council them on their actions. On behalf of everyone involved in your service yesterday, I apologize again for the wait and hope that your next visit will be an enjoyable one.

Jun 09, 2020

Wolfchase Honda responded

Ms. Kostic, my apologies, I am so sorry for the error, I mistakenly got you confused with another customer and for that, I am terribly sorry. I would never intentionally try to hurt you with words and I do completely understand how you feel, as I too have experienced what you are going through and understand the sensitivity involved. I can only hope you can forgive me and accept my apology, as it was human error and never intended. On behalf of our entire Service Department, I apologize for the unnecessary wait you experienced yesterday, as well as the poor communication. We strive to provide truly exceptional service to each and every customer that comes through our doors, so I am sorry we failed to do so for you. We thank you again for your feedback and for the opportunity to make this right.

Jun 09, 2020

JCKOSTIC15 responded

What a funny surprise to learn from Wolfchase Honda that I have children! My husband and I have infertility issues and DO NOT have any children. I only received a phone call letting me know that they had found the nail and asked if I wanted my cabin filter changed while they were patching the tire up. NOTHING was mentioned about my car being ready for pick up. Please do NOT blame bad customer service on me.

June 04, 2020

Dealership Rating
Employee Rating

Dexter in the service department is always awesome and has always worked with our family since 2008. His customer service has never altered in any shape or form. Mr. King sold me my car in 2008, he too al More

by Josephine E. H. Logan
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander , Lea Lawrence, Mr. King

May 31, 2020

Dealership Rating

Do This, Too Service completed in timely fashion. Always frustrated when dash is not returned to preserviced display. This extra step would be appreciated as I do More

by doug82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trevor Werner, Greg King, Luis Castillo , Eric Hargrove, Jerry Hughes, Fred Mack, Sean Pak, Mike Sakaan, Carl Sanders, I didn’t work with any of these people

May 28, 2020

Dealership Rating
Employee Rating

Top of The Line Service Dexter was absolutely fantastic. I came in expecting him to just look at my problem and then have to come back the next day. He went and got a technic More

by JRM3007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Alexander

May 28, 2020

Dealership Rating
Employee Rating

Service Really pleased with the overall service we received on our Honda. Pilot. Rep. was very helpful and pleasant to work with. We will be back. More

by mdwolfe8914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
24
...

Dealership Inventory (297 Vehicles)

new 2026 Honda Ridgeline car, priced at $43,924
2026 Honda Ridgeline
new
Radiant Red Metallic II exterior
Automatic
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $39,554
2026 Honda CR-V Hybrid
new
Crystal Black Pearl exterior
CVT
All-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,054
2026 Honda CR-V Hybrid
new
Canyon River Blue Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,382
2026 Honda CR-V Hybrid
new
Radiant Red Metallic exterior
CVT
All-wheel Drive
new 2026 Honda CR-V car, priced at $36,517
2026 Honda CR-V
new
Meteorite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Honda Ridgeline car, priced at $45,124
2026 Honda Ridgeline
new
Radiant Red Metallic II exterior
Automatic
All-wheel Drive