Spencer Clarke

Excellent service, friendly but professional. No stress or hard sales pitch just informative, kind & so very polite. I highly recommend IDE VW. No stress or hard sales pitch just informative, kind & so very polite. I highly recommend IDE VW. More

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This is my second vehicle purchase from IDE VW. The sales and service experience at this dealership is excellent. Spencer worked hard to find a vehicle with the features I wanted and they made a so The sales and service experience at this dealership is excellent. Spencer worked hard to find a vehicle with the features I wanted and they made a solid offer for my trade-in. My experiences with their service department make me want to do business with them. Service is always done well and in a timely fashion. More

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Everything was very smooth. Great trade in value. Great service. Katie at service desk was awesome and a super help with accessories. Great trade in value. Great service. Katie at service desk was awesome and a super help with accessories. More

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Hello I made a very tough decision and traded in my gorgeous Acura MDX for another beauty the 2026 VW Tiguan SEL R-Line with the 268hp powertrain. I needed am SUV that was spacious for me since I am 6' gorgeous Acura MDX for another beauty the 2026 VW Tiguan SEL R-Line with the 268hp powertrain. I needed am SUV that was spacious for me since I am 6'4" and have lower back issues. My Acura was perfect except the dearth leg room which was destroying my lower back. The Tiguan is an answer to my prayers...it has a very LUXURIOUS interior with supple leather, maple wood trim, and myriad upscale features including a TOP NOTCH 10-way driver and passenger message seats. This feature would put many luxury brands to shame. I am also impressed with the fast 0-60 in 6.5 performance of this gem. Spencer was the professional young man who took very good care of me, and was SUPER accommodating knowing my back was troubling me. The sales manager was also top notch...I received impeccable service and would strongly recommend this dealership and Spencer as your chief salesman. 585-484-1286 Addendum: Give Spencer a raise...he truly loves his job and it is infectious! More

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I don't like the process of buying a car. Spencer made the process so simple and was great to work with. A great experience all around. Spencer made the process so simple and was great to work with. A great experience all around. More

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Great dealership, quick and easy every time I go in whether it be for car tune ups or any other car related inquiries. Customer service 10/10. Spencer is fantastic! whether it be for car tune ups or any other car related inquiries. Customer service 10/10. Spencer is fantastic! More

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Friendly, Spencer was back and forth to get answers to questions that he didn’t know. Bo in finance made the signing pleasurable. Will most likely be returning for next vehicle . Great atmosphere. questions that he didn’t know. Bo in finance made the signing pleasurable. Will most likely be returning for next vehicle . Great atmosphere. More

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We enjoyed working with Spencer. We was honest and professional. This is the second car we have purchased from Spencer We was honest and professional. This is the second car we have purchased from Spencer More

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I love the fact that they didn't waste my time. We negotiated briefly and it was a win-win for everyone. No high pressure sales. I wanted the car that day and they got it done! They even threw in a We negotiated briefly and it was a win-win for everyone. No high pressure sales. I wanted the car that day and they got it done! They even threw in a couple gifts! It was a very good experience and I highly recommend you check them out! By the way, it was the most beautiful showroom I've seen! More

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It was a pleasure working with Spencer and Dick IDE. The whole experience was easy and enjoyable. No stress. Everyone was very friendly and helpful to work with. The whole experience was easy and enjoyable. No stress. Everyone was very friendly and helpful to work with. More

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