Stefanie Horn | Page 3

Worth the Trip! Travelled over 3 hours to get here, and worth the trip. Purchased the vehicle online; in-person transaction was simple,...no haggling or pushy sales. Travelled over 3 hours to get here, and worth the trip. Purchased the vehicle online; in-person transaction was simple,...no haggling or pushy sales. More

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Picked up car and was perfect condition With the coronavirus effects at this time. I found everyone at the Rally Acura dealership following the rules and felt very safe. With Danny’s complet With the coronavirus effects at this time. I found everyone at the Rally Acura dealership following the rules and felt very safe. With Danny’s complete team they were all professional and I would recommend them to all. Marty Blumberg More

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Misrepresented Certified Pre Owned Car I spoke by phone with two representatives in detail confirming the perfect condition of a CPO Acura RLX. Made and appointment and I traveled over an h I spoke by phone with two representatives in detail confirming the perfect condition of a CPO Acura RLX. Made and appointment and I traveled over an hour to arrive on time with the intention of buying the car. When I arrived, I was given keys to a car that appeared to not have been washed in months. It had ground in dirt and what appeared to be leaves embedded in the windshield wipers from the previous autumn. I was asked to drive it only a short distance on Northern Blvd. I politely thanked the lady who handed me the keys. I noticed that the car had a three foot long scratch across both passenger car doors. Upon my return, Anthony Pergolizzi greeted me very professionally but then spent about twenty minutes looking for documents while I patiently waited. We then went outside and the first thing he told me was “I know about the scratch and we’re not doing anything about it.” Considering that this is a CPO car, I was surprised that we were standing next to an unpresentable car and his position was so firm with no further explanation. He then told me that although I had an appointment and test driven the car, it was already sold in the current condition, and that I couldn’t buy it anyway. I was very disappointed, as I intended on buying the car, arrived on time for my appointment, and was allowed to test drive it. Ten days later, the car still appears on the dealer's website as available for sale. I subsequently communicated with Stephanie Horn, the General Manager, who offered to remedy the situation, but I have since purchased a car from another dealer. More

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The staff at Rallye Acura makes the impossible, possible! From the moment you walk in your greeted with friendly smiles. I have been a loyal customer for 7 years with this dealer in particular and I wouldn’t From the moment you walk in your greeted with friendly smiles. I have been a loyal customer for 7 years with this dealer in particular and I wouldn’t have it any better anywhere else! From fast service, to dealing and working with the upmost professionals here! They tend to all of your needs, and most importantly listen to what you want and your budget! Everyone here is so friendly, and easy going. It makes car shopping fun and easy!! More

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First time I went to a dealership and I didn’t feel uncomfortable everyone was great from Stephanie Horn Joe Fillardo Danny Park and Robert O’Connor I will definitely recommend this dealership uncomfortable everyone was great from Stephanie Horn Joe Fillardo Danny Park and Robert O’Connor I will definitely recommend this dealership More

by INDOLINI3 Verified Customer Verified Customer

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