Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 16

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

Write a Review

511 Reviews of Stephen Augustine

November 16, 2023

Dealership Rating
Employee Rating

Always a pleasure. I traded in my old Mercedes and got a new coop that I love. The transition was smooth, and they provided someone to walk me through all the technolog More

by RANBANYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lou Verderosa, Rob Carlson

Nov 17, 2023

Rallye Motors responded

Thank you for taking the time to share your experience. We are so glad that our team was so helpful with your trade in and new car purchase. Congratulations!

November 08, 2023

Dealership Rating
Employee Rating

Work completed in a timely manner. Waiting area very comfortable. I Was able to connect to your Wi-Fi and used your desk area to do some work. More

by GUS15
Recommend Dealer
Yes
Nov 08, 2023

Rallye Motors responded

It is a pleasure to hear that you had a wonderful experience. Please let us know if we can further assist you in any way! Thank you for your feedback.

October 21, 2023

Dealership Rating
Employee Rating

password to log in at age 78 is a pain Steve Augustine is The Very Best More

by RBPEELLE
Recommend Dealer
Yes

Other Employees Tagged: Tech Eric Hill

Oct 22, 2023

Rallye Motors responded

Steve Augustine is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

September 28, 2023

Dealership Rating
Employee Rating

Hi, it was good work. See you for next service. Take care. Stay well. . Buy. Rekha Gangopadhyay. More

by REKHAGANGOPADHYAY
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Sep 29, 2023

Rallye Motors responded

Thank you for your feedback! We appreciate your kind words.

September 07, 2023

Dealership Rating
Employee Rating

Salesman was very proffessional. And very upfront about my purchases.Service department was excellent.Very Proffessional.Grrat experience. More

by LIGHTMAN65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2023

Rallye Motors responded

Thank you for your feedback! We appreciate your kind words.

August 25, 2023

Dealership Rating
Employee Rating

My experience was both professional and efficient. Martin Rios from sales and Steve from service continue to make this a healthy relationship. More

by CSA_V
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Rios

Aug 26, 2023

Rallye Motors responded

Thank you for your review of our Service Department! We are so glad that Martin Rios and Steve were able to take care of your vehicle in a timely manner!

August 24, 2023

Dealership Rating
Employee Rating

The work performed on my car has always been outstanding the mechanics Do a great job of what needs to be done and do it in a professional manner the entire experience is very professional More

by JPMCSWEENEY95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley

Aug 25, 2023

Rallye Motors responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

August 23, 2023

Dealership Rating
Employee Rating

Not only wasn’t the problem fixed but I left 8 messages with no return call. Disgusting.!! Especially since one of the continued problems is the horn is not working which could be deadly. More

by DOM3776
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 29, 2023

Rallye Motors responded

We would like to apologize for your negative experience, as this is not how we conduct business at Rallye Motors. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

August 21, 2023

Dealership Rating
Employee Rating

I’ve been leasing with Rallye motors for over 10 years. They are reliable, accessible and respond quickly to any issues. More

by TEDMPERLMAN
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ciccotelli

Aug 21, 2023

Rallye Motors responded

Thank you for sharing your five-star experience! We are thrilled to hear that our team was able to assist you throughout your visit. We hope to see you again!

July 02, 2023

Dealership Rating
Employee Rating

Jeff Friedberg and Rob from the service team are the best in the business and I’ve had a lot of cars. More

by LFDEMARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson , Jeff Friedberg

Jul 03, 2023

Rallye Motors responded

Thank you for sharing your five-star experience. We are thrilled to hear that Jeff Friedberg and Rob were able to assist you!

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