Staff is extremely professional and helpful.
Their communication is great - they answer their calls and emails.
Their communication is great - they answer their calls and emails.
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by D
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2023 -
Rallye Motors responded
We really enjoy hearing that our team is extremely professional and helpful. It's also nice to know that everyone communicated well and they were prompt about answering calls and emails. Thanks!
Always a pleasure when bringing my car in for its annual
service and having a pleasant conversation with my longtime "friend", Stephen. I became a customer several years ago when purchasing my 1st Mercedes,
service and having a pleasant conversation with my longtime "friend", Stephen. I became a customer several years ago when purchasing my 1st Mercedes, a 380SLC at Rallye Motors in Glen Cove,plus a few more since then, and more recently, my 400SLC purchase at their Roslyn location! Yes, I'm biased,...favoring Mercedes Benz,...and Rallye Motors:-) However, Stephen's personal and professional guidance on the care for my cars purchased at Rallye Motors - along with the great service provided overall - is the reason I've remained a loyal customer! Keep up the great work,...Gary Andersen
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by GARY
Verified Customer
Verified Customer
Service Price Transparency
Feb 20, 2023 -
Rallye Motors responded
It's wonderful to hear that Stephen has been so helpful to you and you really appreciate the friendship you have. We're glad to know that you're a loyal customer and we really appreciate your kind remarks!
I met with a new customer service person- he was quick,
knowledgeable and very helpful
knowledgeable and very helpful
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by BMANNING3
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2023 -
Rallye Motors responded
We really enjoy hearing that our team provided you with great customer service and everything was quick, knowledgeable and very helpful.
Pleasant experience got me in and out first gave me a
loaner vehicle just like they said they would pull it all very pleasurable. Experience
loaner vehicle just like they said they would pull it all very pleasurable. Experience
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by JOEPANZ1
Verified Customer
Verified Customer
Service Price Transparency
Jan 25, 2023 -
Rallye Motors responded
We really appreciate your feedback. It's so nice to hear that you had a pleasant experience and you appreciated the loaner car as well.
The dealership is fabulous; being asked to do a survey
like this after EVERY encounter I have with them is EXTREMELY annoying however!
like this after EVERY encounter I have with them is EXTREMELY annoying however!
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by GARYF22
Verified Customer
Verified Customer
Jan 15, 2023 -
Rallye Motors responded
Thanks for sharing your feedback, we'll make sure to take your remarks under advisement.
Service team is truly exceptional.
Had an issue with the vehicle, message stating blind spot assist inoperative and they were able to schedule a service visit ASAP. Customer service sa
Had an issue with the vehicle, message stating blind spot assist inoperative and they were able to schedule a service visit ASAP. Customer service satisfaction and safety is the teams priority which we appreciate from the service team.
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by GM
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2022 -
Rallye Motors responded
Thanks for your kind remarks for our service team. It's really great to know that you're pleased with everything.
Stephen was extremely pleasant and simultaneously
professional to work with! Went above and beyond to ensure I was comfortable as I’m currently temporarily disabled while waiting for my car to be ser
professional to work with! Went above and beyond to ensure I was comfortable as I’m currently temporarily disabled while waiting for my car to be serviced. Service was quick!
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by LindaLiu
Sep 15, 2022 -
Rallye Motors responded
It's really great to hear that Stephen was extremely pleasant as well as professional. We're glad to know that he went above and beyond to make sure you were comfortable and you received quick service too. Thanks for sharing your kind feedback.
Great customer service, and great work done on my
vehicle, my problem was solved imediately.
vehicle, my problem was solved imediately.
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by BUGSYKM1
Verified Customer
Verified Customer
Aug 30, 2022 -
Rallye Motors responded
It's great to hear that our service team was very helpful and able to solve your service need immediately. Thanks so much.
Excellent service.
Everyone is always happy to assist. Service is always done right the first time.
Everyone is always happy to assist. Service is always done right the first time.
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by CNEMEYER
Verified Customer
Verified Customer
Aug 26, 2022 -
Rallye Motors responded
It's great to know that our team provided you with excellent service and you're pleased with everything. Thanks and we'll look forward to helping you again with any future needs.
Professional demeanor, low wait time, excellent service
was provided, all details were discussed with me!
was provided, all details were discussed with me!
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by CANIANODDSPC
Verified Customer
Verified Customer
Aug 12, 2022 -
Rallye Motors responded
Thank you for the terrific 5-star rating for our team. We really enjoy hearing that everyone was professional, and they provided you with quick and excellent service. Thanks again!