Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 18

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

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4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

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511 Reviews of Stephen Augustine

March 08, 2023

Dealership Rating
Employee Rating

Staff is extremely professional and helpful. Their communication is great - they answer their calls and emails. More

by D
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 08, 2023

Rallye Motors responded

We really enjoy hearing that our team is extremely professional and helpful. It's also nice to know that everyone communicated well and they were prompt about answering calls and emails. Thanks!

February 20, 2023

Dealership Rating
Employee Rating

Always a pleasure when bringing my car in for its annual service and having a pleasant conversation with my longtime "friend", Stephen. I became a customer several years ago when purchasing my 1st Mercedes, More

by GARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2023

Rallye Motors responded

It's wonderful to hear that Stephen has been so helpful to you and you really appreciate the friendship you have. We're glad to know that you're a loyal customer and we really appreciate your kind remarks!

February 05, 2023

Dealership Rating
Employee Rating

I met with a new customer service person- he was quick, knowledgeable and very helpful More

by BMANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ripley

Feb 05, 2023

Rallye Motors responded

We really enjoy hearing that our team provided you with great customer service and everything was quick, knowledgeable and very helpful.

January 24, 2023

Dealership Rating
Employee Rating

Pleasant experience got me in and out first gave me a loaner vehicle just like they said they would pull it all very pleasurable. Experience More

by JOEPANZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Rallye Motors responded

We really appreciate your feedback. It's so nice to hear that you had a pleasant experience and you appreciated the loaner car as well.

January 15, 2023

Dealership Rating
Employee Rating

The dealership is fabulous; being asked to do a survey like this after EVERY encounter I have with them is EXTREMELY annoying however! More

by GARYF22
Recommend Dealer
Yes
Jan 15, 2023

Rallye Motors responded

Thanks for sharing your feedback, we'll make sure to take your remarks under advisement.

December 23, 2022

Dealership Rating
Employee Rating

Service team is truly exceptional. Had an issue with the vehicle, message stating blind spot assist inoperative and they were able to schedule a service visit ASAP. Customer service sa More

by GM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2022

Rallye Motors responded

Thanks for your kind remarks for our service team. It's really great to know that you're pleased with everything.

September 14, 2022

Dealership Rating
Employee Rating

Stephen was extremely pleasant and simultaneously professional to work with! Went above and beyond to ensure I was comfortable as I’m currently temporarily disabled while waiting for my car to be ser More

by LindaLiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Rallye Motors responded

It's really great to hear that Stephen was extremely pleasant as well as professional. We're glad to know that he went above and beyond to make sure you were comfortable and you received quick service too. Thanks for sharing your kind feedback.

August 29, 2022

Dealership Rating
Employee Rating

Great customer service, and great work done on my vehicle, my problem was solved imediately. More

by BUGSYKM1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 30, 2022

Rallye Motors responded

It's great to hear that our service team was very helpful and able to solve your service need immediately. Thanks so much.

August 25, 2022

Dealership Rating
Employee Rating

Excellent service. Everyone is always happy to assist. Service is always done right the first time. More

by CNEMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2022

Rallye Motors responded

It's great to know that our team provided you with excellent service and you're pleased with everything. Thanks and we'll look forward to helping you again with any future needs.

August 12, 2022

Dealership Rating
Employee Rating

Professional demeanor, low wait time, excellent service was provided, all details were discussed with me! More

by CANIANODDSPC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Anthony Galtieri

Aug 12, 2022

Rallye Motors responded

Thank you for the terrific 5-star rating for our team. We really enjoy hearing that everyone was professional, and they provided you with quick and excellent service. Thanks again!

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