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Write a Review511 Reviews of Stephen Augustine
August 03, 2022
Excellent service! Staff is extremely courteous and helpful. I would recommend to family and friends. Staff is extremely courteous and helpful. I would recommend to family and friends. More
Other Employees Tagged: John Ciccotelli, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley
May 27, 2022
The service department at rallye is the worst service department we have ever dealt with. For a “Mercedes Benz dealership” that claims to be the top of the line in customer satisfaction and luxury extr department we have ever dealt with. For a “Mercedes Benz dealership” that claims to be the top of the line in customer satisfaction and luxury extremely dissatisfied. Requested a quote AND what was needed BEFORE any work was done, and received an email quote AFTER receiving THE xxxx BILL FOR SERVICE PERFORMED!!! This is not the first time “shady” business practices have been used at this service location. Constant upselling, unnecessary and unneeded “service repairs” and flat out taking advantage of an elderly person who is not car savvy. Saying we have serviced your account numerous times and always provide what is needed is a flat out lie. You have serviced your pockets that is for sure. On top of that rob carlson might the rudest least helpful “service representative” ever. Service is literally in the first word of your job title, so please serve your clientele. After leasing roughly 10 Mercedes from rallye, we will be using another Mercedes dealership and service department after this lease ends. Again very disappointed in every aspect of this (and previous) experiences with this service department More
Other Employees Tagged: Katie Lyons, Rob Carlson
May 13, 2022
The service team was pleasant, efficient, and resolved the service issue before they promised. Every experience should be this wonderful. Thank you to the service team! the service issue before they promised. Every experience should be this wonderful. Thank you to the service team! More
Other Employees Tagged: John Ciccotelli, Ken Vachris, Ramiro Milian, Katie Lyons, Vincent Vetere, Lisa Chea, Rob Carlson, Patrick Ripley
April 07, 2022
The staff is always very nice however sometimes es they recommend work to be done that can wait. I hav3 gone to other facilities several times to verify work. Sometimes I am told I can wait .. They give recommend work to be done that can wait. I hav3 gone to other facilities several times to verify work. Sometimes I am told I can wait .. They give lots of information. More
March 30, 2022
Rallye Motors provides the most personal and professional service, from making the appointment to final delivery of the vehicle. service, from making the appointment to final delivery of the vehicle. More
Other Employees Tagged: Rob Carlson , Jeff Friedberg

