Stephen Augustine
Stephen Augustine at Rallye Motors

Stephen Augustine | Page 19

Service Advisor

Rallye Motors

1600 Northern Blvd
Roslyn, NY 11576

Contact Me
4.7
511 Reviews

Please do not hesitate to reach out to me for any of your questions or feedback you may have.

4.7

511 Reviews

Write a Review

511 Reviews of Stephen Augustine

August 03, 2022

Dealership Rating
Employee Rating

Excellent service! Staff is extremely courteous and helpful. I would recommend to family and friends. More

by THERESAF1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2022

Rallye Motors responded

It's wonderful to hear that our team provided you with excellent service and you found everyone to be extremely courteous and helpful. Thanks for the terrific recommendation as well.

July 31, 2022

Dealership Rating
Employee Rating

Always excellent service. I would not trust any of my card to any other service center. More

by CNEMEYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 01, 2022

Rallye Motors responded

Thank you for saying that you always receive excellent service. We're glad to know that you've put your trust in our service center and you've been pleased with everything!

July 29, 2022

Dealership Rating
Employee Rating

Andy Excellent professinal kind fast service ! !! Ge is amazingly super kind a d fast I strongly recommend andy👍👍👍 More

by DELICIOUSTOGETHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Fu

Jul 30, 2022

Rallye Motors responded

Thanks for saying that our team members and great, thanks for sharing your kind recommendation!

May 27, 2022

Dealership Rating
Employee Rating

The service department at rallye is the worst service department we have ever dealt with. For a “Mercedes Benz dealership” that claims to be the top of the line in customer satisfaction and luxury extr More

by CALIRED11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Katie Lyons, Rob Carlson

May 26, 2022

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a a More

by DOWNEYPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson

May 27, 2022

Rallye Motors responded

Thanks for the great 5-star rating!

May 13, 2022

Dealership Rating
Employee Rating

The service team was pleasant, efficient, and resolved the service issue before they promised. Every experience should be this wonderful. Thank you to the service team! More

by KEVIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2022

Rallye Motors responded

It's great to hear that our team is pleasant and efficient. We're so glad to know that you had a wonderful experience and thanks for sharing your kind remarks for our service team!

April 07, 2022

Dealership Rating
Employee Rating

The staff is always very nice however sometimes es they recommend work to be done that can wait. I hav3 gone to other facilities several times to verify work. Sometimes I am told I can wait .. They give More

by BEARFAN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Rallye Motors responded

We would like to apologize for your 3-star experience, and would like a chance to turn this into a 5-star review. At a moment of your convenience, please contact me directly. I look forward to speaking with you. Kind regards, Paul Hartmann Service Manager Direct 516-801-2955

March 30, 2022

Dealership Rating
Employee Rating

Rallye Motors provides the most personal and professional service, from making the appointment to final delivery of the vehicle. More

by LOU15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rob Carlson , Jeff Friedberg

Mar 30, 2022

Rallye Motors responded

We're glad to know that you found our team to be personal and professional. We really appreciate your feedback.

March 30, 2022

Dealership Rating
Employee Rating

Excellent service by all very professionals both the service representatives and the mechanical technicians. Very detailed oriented. More

by LOUIS.P.DECARO
Recommend Dealer
Yes
Mar 30, 2022

Rallye Motors responded

We're so glad to know that our service team was excellent and you're pleased with everything. Thanks!

March 24, 2022

Dealership Rating
Employee Rating

Steve is a pleasure to work with. He is always a gentleman. I'm always left feeling satisfied after our meetings. More

by Bruce F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2022

Rallye Motors responded

It's great to hear that Steve was a pleasure to work with and you're pleased with everything as well. Thanks!

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