Stephen Mackin
Stephen Mackin at Gates Toyota

Stephen Mackin | Page 7

Service Consultant

Gates Toyota

640 W Ireland Rd
South Bend, IN 46614

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4.8
172 Reviews

Dealership Experience

14 yrs, 3 mos

Industry Experience

14 yrs, 3 mos

4.8

172 Reviews

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172 Reviews of Stephen Mackin

January 14, 2021

Dealership Rating
Employee Rating

loved the video inspection! Everyone is always friendly and helpful - I never feel like I am pressured into anything. I just always feel like I'm well taken care of. More

by irishdomer13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

January 13, 2021

Dealership Rating
Employee Rating

Great responsiveness. I called in the morning and had an appointment for 1:00 pm for regular maintenance. My 2012 PriusC has over 133,000 miles and the only thing I've done it get it serviced regularly at G More

by TERI.WOODRUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

January 11, 2021

Dealership Rating
Employee Rating

As usual Gates did we by me. They fixed my car and.got it back to me several days. Early. As usual I am very happy with Gates. More

by juanitasigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner

January 06, 2021

Dealership Rating
Employee Rating

Everyone was very professional and pleasant to me. I will continue to take my cars to Gates for service. I have recommended others to use Gates for service. More

by REDVETTE7243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 30, 2020

Dealership Rating
Employee Rating

The wait was a bit too long for what I needed. Good to receive updates at least every 25 minutes or so that way you can plan a little better. More

by VILAMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 28, 2020

Dealership Rating
Employee Rating

christmas ece car was towed in took care of it promptly so i could have car over the weekend thanks to steve a big thank you More

by DONECHEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2020

Dealership Rating
Employee Rating

They always want to sell you extra stuff. We said, “we just need the routine service for 50k miles” and they kept wanting to add a bunch of extraneous stuff, even though we told them we were on a time cru More

by PGUENTERT60681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

December 24, 2020

Dealership Rating
Employee Rating

As.usual, my experience at Gates was stellar. I have come to rely on, and trust Gates.for all my Toyota needs. I am so happy to have found Gates. More

by juanitasigns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Gardner, Michael Ferrara

December 18, 2020

Dealership Rating
Employee Rating

Have always had great service here. They caught the fact my tires were in need of replacement and took very good care of me. Always friendly and efficient. Thanks guys! More

by EVANATA15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 17, 2020

Dealership Rating
Employee Rating

They were great. They did my normal service, but also found a weak battery and replaced it under warranty. They took care of my leaking heat pump under warranty as well. Got everything done in just a f More

by CAREYTREESH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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