Stephen Mendez | Page 2
Assistant Service Manager
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
Languages Spoken
English
Spanish
511 Reviews
Write a Review511 Reviews of Stephen Mendez
December 26, 2023
Steph and Paul are Amazing! This Team always goes the extra mile. Even when it’s bad news, they are always courteous and kind. We continue coming back because of them. Service w This Team always goes the extra mile. Even when it’s bad news, they are always courteous and kind. We continue coming back because of them. Service with care is hard to find these days, but we do not worry about that at all because of our Mazda Family. More
Other Employees Tagged: Kerwin LaRocque, Paul Clafin
November 03, 2023
I live closer to an other Mazda dealer but would rather drive to this location because of their hospitality and amazing service. Paul was my advisor and I'm grateful for him and all of his team. drive to this location because of their hospitality and amazing service. Paul was my advisor and I'm grateful for him and all of his team. More
Other Employees Tagged: Bob Suranovich, Paul Clafin
October 22, 2023
Great service and very friendly I am happy I bought my car there ..If looking for a great car and great service Sports Mazda is the place 😍 car there ..If looking for a great car and great service Sports Mazda is the place 😍 More
Other Employees Tagged: Gustavo Ramirez
October 20, 2023
I recently purchased a beautiful Mazda6 Signature from Kash (Sgt. Ullah), who is the best car salesperson I have ever worked with. From Kash, to his Sales Manager Ashley, and even John in Finance who all Kash (Sgt. Ullah), who is the best car salesperson I have ever worked with. From Kash, to his Sales Manager Ashley, and even John in Finance who all had assistance in making the deal happen I give a huge kudos to all 3 of them. Excellent personalities who deliver customer service with authenticity - no fake customer service attitudes found here! To the owner Jay, please give them kudos, the talent is hopefully well recognized and deserved. Also, the folks on the Service team have been great. I am admittedly and without a doubt, a "particular" customer, to the point I want a specific PSI set for my tire pressure. Bob, Stephen, & Nataly ALL have been excellent. A+. If you're a Mazda owner needing service or parts, or in the market for a new Mazda and are located in the Orlando/North Central Florida area, hands down coming from a very particular and long time Mazda owner, this is THE DEALER TO VISIT. More
Other Employees Tagged: Bob Suranovich, John Herrick, Ashley Ramsey , Nataly Fandino, Kash Ullah
August 23, 2023
The sales and service team are very knowledgeable and welcoming. Always a professional experience at Sport Mazda South. welcoming. Always a professional experience at Sport Mazda South. More
Other Employees Tagged: Juan R. Cruz, Michael Craig-Voyk, Juan Cruz, Bob Suranovich, Luis Resende, Paul Clafin, Sasha Solá, José Colón , Nataly Fandino
August 17, 2023
This was the first time I have ever had a wonderful experience at a car dealership. The staff is AMAZING! They listened to me and made every effort to find the problem with my car. They were kind, know experience at a car dealership. The staff is AMAZING! They listened to me and made every effort to find the problem with my car. They were kind, knowledgeable and actually made me feel like they cared. I recommend them enough! I will definitely be back! More
Other Employees Tagged: Paul Clafin, John Herrick , Nataly Fandino
August 15, 2023
Jose and Stephen are very customer service driven. The waiting area is clean and they offer refreshments. After my vehicle has been thoroughly checked, with their multi-point inspection, I feel safe The waiting area is clean and they offer refreshments. After my vehicle has been thoroughly checked, with their multi-point inspection, I feel safer driving on busy Florida roads. My oil changes, tire rotations and any future major repairs will be completed at Sport Mazda OBT. If I must note any room for improvement it would be to have vehicles returned on time. I arrived 15 minutes early for my appointment which seemed to disappear - although I was called to confirm it and I then called back to reconfirm it and explain my vehicle had to be taken on time. I was unfortunately made late to a doctor appointment. It was made VERY clear how pressing my time was and exactly what time I needed to leave. After my car was washed, it sat in the parking lot and no one knew. I was standing in front of Jose for quite a while waiting. Not until I said something, did Jose check on it for me and then Stephen ran out to get it. Didn’t matter at that point. This caused me to miss my doctor appointment and I then still had to pay their office for not cancelling it on time. The previous visit had my husband and me waiting there for over 3 1/2 hours for a simple oil change. This wasn’t even a weekend or late afternoon appointment. More
Other Employees Tagged: José Colón
August 12, 2023
Fair deal and super friendly and efficient. No games. They went above and beyond to make sure my used car sale was a positive experience. Gil is the guy to see. No games. They went above and beyond to make sure my used car sale was a positive experience. Gil is the guy to see. More
Other Employees Tagged: Gil Quinones
August 10, 2023
THIS PLACE IS GREAT 10/10 WOULD RECOMMEND I LOVE MY ADVISOR LUIS RESENDE I CANT WAIT TO COME HERE UNTIL I KEEL OVER. THE SERVICE TECHNICIANS ARE SO SMART AND FRIENDLY. ADVISOR LUIS RESENDE I CANT WAIT TO COME HERE UNTIL I KEEL OVER. THE SERVICE TECHNICIANS ARE SO SMART AND FRIENDLY. More
Other Employees Tagged: Kerwin LaRocque, Bob Suranovich, Luis Resende, Paul Clafin, Carlos Burgos, Sasha Solá, José Colón , Nataly Fandino, Lorenzo Martinez, Eric Medina is the most knowledgeable car vroom person I've ever met and he deserves a raise.
August 02, 2023
Always a pleasure to experience Sportmazda. They are efficient, helpful and knowledgeable about my needs for the cars that I take to them. Paul is a great service advisor and I trust his feedba They are efficient, helpful and knowledgeable about my needs for the cars that I take to them. Paul is a great service advisor and I trust his feedback. More
Other Employees Tagged: Paul Clafin , Nataly Fandino