Stephen Mendez | Page 3

Jose and Stephen are very customer service driven. The waiting area is clean and they offer refreshments. After my vehicle has been thoroughly checked, with their multi-point inspection, I feel safe The waiting area is clean and they offer refreshments. After my vehicle has been thoroughly checked, with their multi-point inspection, I feel safer driving on busy Florida roads. My oil changes, tire rotations and any future major repairs will be completed at Sport Mazda OBT. If I must note any room for improvement it would be to have vehicles returned on time. I arrived 15 minutes early for my appointment which seemed to disappear - although I was called to confirm it and I then called back to reconfirm it and explain my vehicle had to be taken on time. I was unfortunately made late to a doctor appointment. It was made VERY clear how pressing my time was and exactly what time I needed to leave. After my car was washed, it sat in the parking lot and no one knew. I was standing in front of Jose for quite a while waiting. Not until I said something, did Jose check on it for me and then Stephen ran out to get it. Didn’t matter at that point. This caused me to miss my doctor appointment and I then still had to pay their office for not cancelling it on time. The previous visit had my husband and me waiting there for over 3 1/2 hours for a simple oil change. This wasn’t even a weekend or late afternoon appointment. More

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Fair deal and super friendly and efficient. No games. They went above and beyond to make sure my used car sale was a positive experience. Gil is the guy to see. No games. They went above and beyond to make sure my used car sale was a positive experience. Gil is the guy to see. More

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THIS PLACE IS GREAT 10/10 WOULD RECOMMEND I LOVE MY ADVISOR LUIS RESENDE I CANT WAIT TO COME HERE UNTIL I KEEL OVER. THE SERVICE TECHNICIANS ARE SO SMART AND FRIENDLY. ADVISOR LUIS RESENDE I CANT WAIT TO COME HERE UNTIL I KEEL OVER. THE SERVICE TECHNICIANS ARE SO SMART AND FRIENDLY. More

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Always a pleasure to experience Sportmazda. They are efficient, helpful and knowledgeable about my needs for the cars that I take to them. Paul is a great service advisor and I trust his feedba They are efficient, helpful and knowledgeable about my needs for the cars that I take to them. Paul is a great service advisor and I trust his feedback. More

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Always a pleasure to be helped by Lori. I had couple of questions and pointed me to right direction. Always happy with her service. I had couple of questions and pointed me to right direction. Always happy with her service. More

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The sales and service team is always very friendly and accommodating. Keep up the great customer service experience! accommodating. Keep up the great customer service experience! More

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My wife and I had a wonderful experience at Mazda Motor Sports today 7/12/23. Our salesperson Patricia helped is in every way possible to make the buying experience really good. Patricia is very knowledgea Sports today 7/12/23. Our salesperson Patricia helped is in every way possible to make the buying experience really good. Patricia is very knowledgeable on the field answering every question we had. Courteous and friendly, no question in mind that she really has a passion on helping the customer first. We most defenetly recomend her to our friends and family and will go back to Mazda Motor Sports of South Orlando for our next car. Thank you Patricia. We will see you when our car be up for service.God bless you. More

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They are very attentive, respectful, and very communicative with me. I have no concerns!! Great staff, great prices and great services! communicative with me. I have no concerns!! Great staff, great prices and great services! More

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There is truly no reason anyone should ever go to any other dealership or dealerships that Sports Mazda or the Subaru dealer owned by the Don Mealey. Our family has relied on and have always been privile other dealership or dealerships that Sports Mazda or the Subaru dealer owned by the Don Mealey. Our family has relied on and have always been privileged to be completely taken care of, for multiple vehicles through them. From leasing our Mazda sedans and SUV, to then buying them, and now planning future vehicles, we trust no one else and always get the ABSOLUTE BEST service when going to the dealership. The customer service is second to none, not only in car industry but any industry. We are treated as someone they sincerely care about, timely, always know what to expect, the step by step communication and videos of what they have done and identify issues are second to none. Never will you be sitting there for hours, wondering if anyone has yet worked on your car. Do yourself a favor, instead of going to other dealers where you may be simply seen as a source of revenue, or treated poorly based on ignorant and or inexperienced sales people who may have some bias, wrong impression or judgment about you, go to Sport Mazda where they only care about their purpose - to serve customers and build long term relationships. We are so grateful after a terrible experience elsewhere, when despite my professional career, high income, due to being an Asian woman perhaps, wearing a tank top, and shorts, and seemingly ordinary, I was treated so poorly and spoken to as if I am beneath their vehicles. Then to be given numbers that made no sense and just feelings of being insulted, we are grateful we will never give business or money to such dealerships and experiences. We hope everyone will go and experience comprehensive automobile/car service and needs here. I have absolute psychological safety with how my family and I will be when driving cars from Sports Mazda. More

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Greetings, I love Mazda, this was a great choice of a vehicle. They are professional and friendly and things get done accordingly. Thank you Kindly Mazda, and team. vehicle. They are professional and friendly and things get done accordingly. Thank you Kindly Mazda, and team. More

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