Steve Ede | Page 3

I took my car for a service, Andy was my salesman and I absolutely loved the service that was provided! Will definitely be coming back. absolutely loved the service that was provided! Will definitely be coming back. More

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I made a purchase yesterday for a car at certified Benz and Beemer. I’m a bit old school and like to be able to see and do everything in person. That said, the team at certified Benz and Beemer made sur and Beemer. I’m a bit old school and like to be able to see and do everything in person. That said, the team at certified Benz and Beemer made sure that everything was taken care of perfectly. Andy, Mark and Crystal were all phenomenal to work with. Both Sarah and Dana from the finance department made sure that all was perfect and answered endless questions from me. The process throughout was transparent and honest. I’d recommend looking for your next car here. Ask for any of the people above they will all take great care of you. More

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This dealership is amazing Very knowledgeable people, helpful and friendly.I will recommend to all family and friends helpful and friendly.I will recommend to all family and friends More

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Joey was awesome not only did he help me with getting the car he showed me how to drive manual. Went above and beyond to show me after purchasing the car as well as all the staff giveing me pointers on how t car he showed me how to drive manual. Went above and beyond to show me after purchasing the car as well as all the staff giveing me pointers on how to drive it. More

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Jeff Hallenbeck is great salesperson, goes above and beyond, even answers calls and texts on his days off. This is the second vehicle I purchased from B&B and it definitely was not as easy as the fir beyond, even answers calls and texts on his days off. This is the second vehicle I purchased from B&B and it definitely was not as easy as the first transaction last year. The finance person PUSHED very hard to get me to purchase extra warranty on key fobs, tires and vehicle even though the vehicle is still under manufacturer warranty and I said absolutely no extras, this was quite irritating. The car was not thoroughly inspected and prepped, as the key fobs did not work, there was a nail in the rear tire (TPMS was indicating 10 lbs low) which all they did was fill the tire up with air, the rest of the tires were at 60lbs of air and should have been at 33, and the ceramic coating was not completely wiped off in several areas which means it needs to be polished off as once it dries it is hard as a rock. I reached out to the owner Jack Schneider, who much to my amazement wrote back to me and said he would make changes to their process to ensure things like this did not happen again. Jack agreed to replace my windshield (non OE windshield was interfering with signal from key fobs) and pay for an inspection by a Porsche dealer that I had performed on the car when I arrived home. Granted this all should have been caught and resolved during their inspection but was not and is causing me do deal with after the sale. The other issue is the AC controls are sticky as someone spilled soda or coffee on the console and this has not been resolved completely as of this evaluation as the Porsche dealer says the control module needs to be replaced, and Jack wants to wait and see. To Jacks credit he did agree that if I have trouble with it in the next year that he would pay to replace. When buying a used car it is important to deal with a reputable and thorough dealer, while I believe B&B is that they seem to be not as thorough as my previous transaction and may be turning over vehicles too quickly More

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Cameron and the whole dealer staff were exceptional. Met with the shop foreman Steve he sure is a class act very very nice gentleman actually definition of human kindness and caring about his job and se Met with the shop foreman Steve he sure is a class act very very nice gentleman actually definition of human kindness and caring about his job and servicing and helping customers to better understand their needs. Again thank you very much Cameron. I enjoyed the sale and enjoyed your time and company thank you for all your help. Truly a very professional atmosphere with elite customer service. Thank you all and have a blessed day. More

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Pleasant experience Unfortunately the car did not come with two keys, as is standard of a purchase, and the gas garage was less than half full. There was also no explanation as to how the car and various with two keys, as is standard of a purchase, and the gas garage was less than half full. There was also no explanation as to how the car and various electronic devices operated. More

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Tuan and Dennis were excellent to deal with. The process was simple, fast, and smooth The process was simple, fast, and smooth More

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We had a wonderful experience buying our new car. James Viator was extremely helpful , very nice and friendly made us feel welcomed. My kids really liked the interaction they had with James. My son s James Viator was extremely helpful , very nice and friendly made us feel welcomed. My kids really liked the interaction they had with James. My son said he gives him 1,000 star rating. for sure best car sales associate. We highly recommend Certified Benz and Beemer and James Viator. More

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Danny was great to work with, he is very professional, knowledgeable, and friendly. He made the whole process quick and enjoyable! knowledgeable, and friendly. He made the whole process quick and enjoyable! More

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