Steve Furtardo
Steve Furtardo at Flood Mazda

Steve Furtardo | Page 24

Service Director

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.9
647 Reviews

Languages Spoken

English English

Portuguese Portuguese

4.9

647 Reviews

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647 Reviews of Steve Furtardo

January 02, 2023

Dealership Rating
Employee Rating

Flood Mazda dealership was very customer oriented and the staff was extremely knowledgeable, informative and friendly. More

by FURTADOC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Anthony DeAngelis

Jan 03, 2023

Flood Mazda responded

Thank you for the feedback and we appreciate the kind words and the 5-star review. If you may have any questions in the future, please feel free to reach out! Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 20, 2022

Dealership Rating
Employee Rating

Excellence service ! !!!! They bring a car to you when your car needs to be serviced! Cannot get better customer service anywhere else! My favorite is the video they sen More

by cvalentine1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Anthony DeAngelis , Mary Harrison, Jason Palmari

Dec 21, 2022

Flood Mazda responded

We're so delighted to hear you are satisfied with your service! Whether it is in the sales or service department, we strive to provide outstanding service to our customers. Thank you for the review and we hope to see again soon here at Flood Mazda. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 17, 2022

Dealership Rating
Employee Rating

Brought my car in for a oil change, they were busy that day so it took about 2.5 hours. The customer service people were very kind and informative. I appreciate the video from under the car and the full ev More

by SHunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Flood Mazda responded

We are pleased to hear you are satisfied with your service! Thank you for your patience and we hope to see you again in the future for any needed services or questions. Allie Deluca Customer Relations Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 16, 2022

Dealership Rating
Employee Rating

Justis, Cody, and Russell are so professional, caring, patient, and knowledgeable. They helped us buy our 7th vehicle from Flood Mazda, and we are extremely satisfied. We also service our vehicles at Floo More

by TAMIGOULET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2022

Flood Mazda responded

Thank you for your continued support. We are grateful to hear you continue to have a pleasant experience. Hope to see you soon! Allie Deluca Customer Relation Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 16, 2022

Dealership Rating
Employee Rating

Always a pleasure to go there,Everyone is so pleasant. They answer all your questions.The service is excellent. Wouldn’t go anywhere else 10 Stars for Flood!! More

by JIGGER138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Johnson

Dec 17, 2022

Flood Mazda responded

We are so pleased you've had such a successful experience here at Flood Mazda. Thank you for taking the time to write a review to let us know how we did. Allie Deluca Customer Relation Specialist p. 401.284.4700 e. adeluca@floodauto.com w. www.floodmazda.com "Come Experience The Flood Way"

December 04, 2022

Dealership Rating
Employee Rating

Flood Mazda offers the very best service. We took our Mazda CX-9 in for an oil change and service. The work was completed in a timely manner and cleaned and washed. Everyone in the service de More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson , William Albro, Alyssa Johnson

Dec 08, 2022

Flood Mazda responded

We love our service team here at Flood Mazda. We are so glad you love them too. Thank you so much for your continued patronage. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 03, 2022

Dealership Rating
Employee Rating

Flood Mazda is such an inviting dealership. I’ve had nothing but great experiences when I go there. Thanks! More

by Spinjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Johnson

Dec 08, 2022

Flood Mazda responded

We aim to please. Thank you so much for taking the time to post such a great review. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 02, 2022

Dealership Rating
Employee Rating

Excellent communication and up front with everything. Excellent customer service provided by advisor and quality repairs provided by technician. More

by trevormlarochelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2022

Flood Mazda responded

Communication is key. You are important to us and we value you. Thank you for acknowledging our team here at Flood Mazda. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

December 02, 2022

Dealership Rating
Employee Rating

Was disappointed with my 1st visit/oil change. 2 1/2 hour wait. No courtesy vehicles available and they didn't even wash or vac my car. Only after my prompting was the car washed and vacuumed minim More

by CBMCMANUS32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson , William Albro, Alyssa Johnson

Dec 02, 2022

Flood Mazda responded

Hello CMBMCMANUS324, Please allow me to introduce myself. My name is Russell Cunha and I am the general manager of Flood Mazda. I have read your recent review and I’m sorry your experience with Flood Mazda for your first oil change was anything less than exceptional. We pride ourselves and being able to give all of our customers an exceptional experience whether it’s in sales or in servicing your vehicle. Please feel free to reach out to me at our rcunha@floodauto.com or 401-284-4700 I would like the opportunity to make your past experience a better experience for the future. Thank you, Russell M Cunha.

November 25, 2022

Dealership Rating
Employee Rating

They go above and beyond to make sure you get hood service, keep you updated frequently, very customer service oriented. More

by debpisano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Joaquin Pangelian, Bruce Hanson , William Albro, Alyssa Johnson

Dec 08, 2022

Flood Mazda responded

We love our service team here at Flood Mazda. Thank you so much for recognizing them. All the best, Jason J. Palmari Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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