Steve Hooker
Steve Hooker at Acura of Berlin

Steve Hooker

Parts Manager

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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5.0
18 Reviews
5.0

18 Reviews

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18 Reviews of Steve Hooker

September 22, 2025

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Employee Rating

Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car More

by Scottrell2828
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2025

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

September 02, 2025

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Professional and prompt. I have known Keith Davis for many years and he is always friendly and courteous. More

by BIRDLURE1
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis

Sep 02, 2025

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

June 11, 2025

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⸻ I want to extend a big thank you to the outstanding service team at Acura of Berlin! From start to finish, the experience was seamless and efficient. I’d like to personally recognize Keith, More

by JGHIROLI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy , Evan & Syrus

Jun 11, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

June 03, 2025

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Our son loves his Acura TLX he would buy another one when the time is right More

by Ronald.michaud
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Recommend Dealer
Yes
Jun 04, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

January 15, 2025

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Very professional, knowledgeable and courtious staff, especially Leo. Leo was was a pleasure to do business with. I highly recommend him to anyone looking to purchase a vehicle. More

by swan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Brandon Hines, Leo Pascual , Javier Rivera

Jan 15, 2025

Acura of Berlin responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

August 20, 2024

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Excellent customer service … everyone at Acura is GREAT ! No complaints. Everytime I need to bring my car in for service, he is very accommodating . More

by MJP5762
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy, Jonathan Roath, Christian Rich , Jaime Andrzeicik, Ray Lattman, Felix Olvera Jr., Javier Rivera, Deven Selander, Jonathan in service is excellent … he remembers me and my car and is great !

Aug 20, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

July 30, 2024

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Buying a vehicle was a great experience, simple, fast, convenient, and more importantly no sales pressure. More

by Spoloszczak
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Recommend Dealer
Yes
Jul 31, 2024

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

April 17, 2024

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Keith has been helping me with repairs for my car inflicted by my teenage son. He has been instrumental in getting it all handled and being patient with me. More

by EP
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy, Jonathan Roath , Jaime Andrzeicik, Andre - Excellent!

Apr 18, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Keith and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

November 02, 2023

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Employee Rating

Jessica help me so much honestly she really helped me in a time of need More

by est1989jayjay
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eric Diaz, Lucius Ulett, Keith Davis, Tom Suchojad , Richard Bird, Jennifer Budaj, Larissa Hartline, Javier Rivera, Jessica Sharpe

Nov 03, 2023

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jessica and our team, and we look forward to working with you again. Tony Braglia General Manger 860-829-3780

September 25, 2023

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Everyone was very pleasant and accommodating. We appreciated the effort put into providing us with a clean loaner car…very nice. More

by Cdbekb
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Jessica Sharpe

Sep 26, 2023

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Tony Braglia General Manger 860-829-3780

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