Steve Kramer | Page 26

Excellent customer experience. I submitted my interest in a Kia vehicle on the website and within an hour was contacted by the Sales team who answered all of my questions. I stopped by later that day. Kelvin a Kia vehicle on the website and within an hour was contacted by the Sales team who answered all of my questions. I stopped by later that day. Kelvin and Steve were able to help me get exactly the vehicle I wanted for my family at the right cost. Highly recommend. More

by NPH5019 Verified Customer Verified Customer

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I've been working with Kia for several years now. I purchase four or five different brand new vehicles from them and I plan to continue in the future. Their service department is super awesome as well! purchase four or five different brand new vehicles from them and I plan to continue in the future. Their service department is super awesome as well!! More

by CMINOZZI4 Verified Customer Verified Customer

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Love my Kia Soul, and appreciate all the help Steve Kramer and John Wallace provided. They made it easy to make my new car a Kia! P.S. - I never give five stars because there is always room to impr Kramer and John Wallace provided. They made it easy to make my new car a Kia! P.S. - I never give five stars because there is always room to improve/grow. More

by LMANDR1978 Verified Customer Verified Customer

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Service was great while I was buying the car. However, I found a tear in the backseat upholstery and was told it would not be a problem to have it repaired. I have asked Steve several times if he had set u found a tear in the backseat upholstery and was told it would not be a problem to have it repaired. I have asked Steve several times if he had set up a time to get it repaired without any response. My next step is to contact the general manager. More

by THERESE.BEATTY1028 Verified Customer Verified Customer

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Thomas Bagley was AMAZING. We were not ready to purchase a car when we arrived, we were still "just looking". Thomas was very polite, friendly and knowledgeable. If we needed information that he was uns a car when we arrived, we were still "just looking". Thomas was very polite, friendly and knowledgeable. If we needed information that he was unsure of, he found someone that new the answer. He was by our side for more than a sale. Because we were not prepared to buy or trade in, my car "Bertha" was FULL of stuff, mostly PPE for work and home. Since we downsized, the new car couldn't hold everything that was in Bertha (2011 Traverse). Thomas helped us load everything into my husbands truck and cover it with a tarp. We couldn't find the Title, so he followed us home, he waited patiently as we hunted for the title, to know avail. He was not upset with us when we couldn't find it, he simply made a call, to find out what the next steps were and we complied. In the following week I went out of town and as we prepared to go home the care wouldn't start. I called Thomas, he made a few calls and was able to tell me how to get the car started. Within the next few days I went to Kia, Thomas met me and took me to the service department and replaced the batteries in the key. Then Thomas took me to fill up my tank with gas. WOW I've purchased several cars in my lifetime, but NEVER have I received this kind of customer service. THANK YOU Kia for keeping Thomas on board and training him to be so supportive to your customers. But I think his most important traits came from his parents who simply raised a Good Human. Thank You! Michael and Judy Page More

by JCWALKERP Verified Customer Verified Customer

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Steve was so patient with our 6 year old and was so quick with getting us in and out. We came in and he showed us exactly what we wanted, we went through the process and he made it a very smooth process. with getting us in and out. We came in and he showed us exactly what we wanted, we went through the process and he made it a very smooth process. More

by Alison Catt Verified Customer Verified Customer

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Purchasing my new K5 was a very smooth, friendly and overall great experience thanks to Kelvin and Steve. I would highly recommend this dealership to family and friends. overall great experience thanks to Kelvin and Steve. I would highly recommend this dealership to family and friends. More

by beachlife0673 Verified Customer Verified Customer

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I was very pleased with my car buying experience. Everyone was knowledgeable and helpful. I absolutely love my vehicle and couldn’t be happier with my purchase. Everyone was knowledgeable and helpful. I absolutely love my vehicle and couldn’t be happier with my purchase. More

by mtganyo Verified Customer Verified Customer

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My experience in purchasing a new car was made easy thanks to Steve Kramer who walked me through the process of viewing the options of the cars I was interested in and all financing choices available t thanks to Steve Kramer who walked me through the process of viewing the options of the cars I was interested in and all financing choices available to me. He was very knowledgeable with the vehicle I was interested in and made sure I had the attention of the sales staff for any question I have. I would recommend Costal Kia to anyone who appreciates a no pressure. knowledgeable and no pressure experience. Thank you Steve............... More

by MCNUTT1122 Verified Customer Verified Customer

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Great experience! Everyone was very friendly and answered all my questions. Would highly recommend visiting this dealership for your next purchase! Love my new Kia! all my questions. Would highly recommend visiting this dealership for your next purchase! Love my new Kia! More

by CUSTOMMAIDCLEANINGSERVICE Verified Customer Verified Customer

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