Steve Lane | Page 10

My husband and I have purchased a lot of cars. This experience was different. I found our car thru auto trader and sent the dealer an email. Steve Lane texted and emailed me back within 15 minutes. Thi experience was different. I found our car thru auto trader and sent the dealer an email. Steve Lane texted and emailed me back within 15 minutes. This was on a Friday, I told him we wanted to come look at a Jeep Grand Cherokee the next day. We arrived at the dealership around noon and were out the door with a new car in an hour! This was the best car buying experience we have ever had! Thank you Steve and thank you Cassens! More

Report | Print

It was a great experience. The car was well kept, and was sold at a reasonable price. The over all experience is the best it could have been. sold at a reasonable price. The over all experience is the best it could have been. More

by robinson9453 Verified Customer Verified Customer

Report | Print

Cassens was great, Stayed on top of my order and gave me updates every week. Greg was great, he took the time to explain all the features of my Jeep and walked me through the setup of all the extras. Steve updates every week. Greg was great, he took the time to explain all the features of my Jeep and walked me through the setup of all the extras. Steve was great, he went through my old car and made sure I didn't leave anything behind. More

by eb.pedsrn Verified Customer Verified Customer

Report | Print

Buying our new Jeep Wrangler was super easy and straightforward as it should be! Steve Lane was great to work with and had everything ready to go for our arrival since, we made a 4.5 hr journey to straightforward as it should be! Steve Lane was great to work with and had everything ready to go for our arrival since, we made a 4.5 hr journey to pick up our Wrangler. Everyone was super friendly and I will definitely recommend them. More

by rjuarez85 Verified Customer Verified Customer

Report | Print

My wife and I were not quite ready to buy a new vehicle for me but we drove through Cassens lot on a Sunday just looking and saw a truck that we both just loved. We contacted Steve Lane the next morning t for me but we drove through Cassens lot on a Sunday just looking and saw a truck that we both just loved. We contacted Steve Lane the next morning to ask a few questions and to schedule a time to look at the truck. Not knowing if we would qualify for the financing it would take for us to make a deal Steve encouraged us to work with their F & I department and long story short we picked up our 2021 Ram 4X4 the next day. This was the quickest and smoothest vehicle deal I ever made. It was seamless and every single individual we spoke with was nice, courteous, and absolutely great! Trent also helped us with questions we had about the functions on the truck and was very helpful! I would highly recommend Steve and Cassens if you’re looking for a vehicle. More

Report | Print

Awesome. Will Highly recommend Steve Lane!!! As little stress as possible! Very accommodating. Steve went over the whole SUV with me so I would understand how to use my new vehicle! He was so very helpf stress as possible! Very accommodating. Steve went over the whole SUV with me so I would understand how to use my new vehicle! He was so very helpful! More

Report | Print

Cassens has been our dealership of choice since our first car we ordered, 2003 300. I would like to list all the names but there are to many to list. I will say from top management to sales and service, they car we ordered, 2003 300. I would like to list all the names but there are to many to list. I will say from top management to sales and service, they all hold a great deal of experience and professionalism is what keeps bringing us back for our new car purchase to service. Besides the vehicles and the quality as well keeps us coming back. More

Report | Print

Excellent experience as aways. Have bought several jeeps from heat. Never had any problems with sales or service. This includes before and after the sale. from heat. Never had any problems with sales or service. This includes before and after the sale. More

by krlb2003 Verified Customer Verified Customer

Report | Print

Steve Lane was very friendly and helpful with our purchase. We had all of the questions answered that we asked which made us feel more comfortable making the purchase. He was very detailed and explai purchase. We had all of the questions answered that we asked which made us feel more comfortable making the purchase. He was very detailed and explained everything about our vehicle. Dustin the financial advisor was very good at explaining the warranty and helping us pick our best options. He also as very friendly and answered all the questions we had. We would definitely recommend Cassens and Steve to our friends and family! More

by evelyn.steinacher5 Verified Customer Verified Customer

Report | Print

Steve from the Internet Sales team was fantastic! He took the time to go over everything in great detail and showed me what true salesmanship truly means. He cares about his role with your company and his c the time to go over everything in great detail and showed me what true salesmanship truly means. He cares about his role with your company and his customers will always be in great hands! More

Report | Print