Steve Lane | Page 10

Great experience!! Very easy process. Great customer service. We will definitely look there again for future purchases. We would recommend our friends and family. St Very easy process. Great customer service. We will definitely look there again for future purchases. We would recommend our friends and family. Steve Lane was very upfront and honest. More

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Was very satisfied with overall experience I had a great experience with Cassens. Steve was always available with any questions I had. They also worked with me to get financing. I got a great c I had a great experience with Cassens. Steve was always available with any questions I had. They also worked with me to get financing. I got a great car, at a fair price. I'm very happy with the entire experience, and recommend anyone looking for a car to start here. More

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Pleasant car buying experience. The salesperson and finance person were both very pleasant and professional. The dealership was very clean and easy on the eyes. I would recommend thi The salesperson and finance person were both very pleasant and professional. The dealership was very clean and easy on the eyes. I would recommend this dealership and Steve Lane to anyone. One last thing. They have really good coffee too. More

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Stressfree easy experience My husband and I are elderly and have bought many cars at many dealerships in the past. This was not something we were looking forward to since other My husband and I are elderly and have bought many cars at many dealerships in the past. This was not something we were looking forward to since other times were pure torture with the mind games and the bait and switch games. We were dreading doing it again. But going to Cassens was a totally different and pleasant experience. Everything that was sent to us by Mary price wise was exactly what it was when we got here. We had Steve Lane to show us the vehicles we were interested in and again he was so low key and no pressure and truthful about the vehicle price, eprices, and gave us the correct trade in value for our vehicle as the website stated. We agreed and then worked with Jack Gai for financial arrangements Again, no pressure and he was so calm and pleasant that we felt very comfortable when signing our loan. Awesome place, awesome sales and financial people. We will be back in the future and will tell our friends and relatives of our experience. More

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Looking for days My wife and I had been looking for a newer vehicle for myself everyday 10hrs a day for a week. Not the right car, not the right color or mileage etc. My wife and I had been looking for a newer vehicle for myself everyday 10hrs a day for a week. Not the right car, not the right color or mileage etc. We found a 2011 Jeep Grand Cherokee on Cassens and sons website in Glen Carbon I'll. Expecting more of the usual run around that you get from dealerships. We called and asked if the car was available. First of all we were pleasantly surprised at how Nice kind and courteous the people on the phone where. They informed that it was still available and that a Gentleman named Steve Lane ( FANTASTIC GUY) would be Happy to show it to us. I have never been to a Dealership for buy a vehicle and been there less than 6hrs. Not here Everyone we had contact with was Remarkable. Steve showed us the vehicle, we drove it and had a very nice discussion about the Jeep. We were in and out in under 2hrs total. This is a Great place to shop and I will always be a returning customer. THANK YOU Cassins and especially Steve Lane! More

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Website Purchase This dealership acts with integrity, and worked a fair deal with me on a used 2018 RAM 3500 truck. I found them after using Edmunds and the Dodge/RAM This dealership acts with integrity, and worked a fair deal with me on a used 2018 RAM 3500 truck. I found them after using Edmunds and the Dodge/RAM truck builder website. Cassens came up as one of the dealerships that had my desired truck. This vehicle had very low miles, and when I asked the question of why, the sales consultant was honest and told me straight-off what had happened to the truck that made it impossible to sell as a "new" vehicle. I flew-in for a visit and to take the truck for a test drive. Everything was good, and we closed the deal. Overall, a fantastic experience to work with the men and women of Cassen & Sons! More

by bradkdunton Verified Customer Verified Customer

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Very good Very helpful with purchase no pressure and finance gentleman walked through everything without trying to push unwanted addons. Couldn't be happier and Very helpful with purchase no pressure and finance gentleman walked through everything without trying to push unwanted addons. Couldn't be happier and would highly recommend. More

by zaknty Verified Customer Verified Customer

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Amazing Experience We were a little gun shy after a recent nightmare with a truck purchase at another large dealership, but we are incredibly happy with our purchase and We were a little gun shy after a recent nightmare with a truck purchase at another large dealership, but we are incredibly happy with our purchase and experience @ Cassens. The no pressure attitude, kindness, and patience of the staff and the ease of finalizing the deal was a dream. We received a very fair trade offer and a great price on our Pacifica! This will be our first dealership we go to for future buys! You won't be disappointed buying from Cassens!! More

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No hassle, easy process, great price. I've been in this rodeo quite a few times in my 50 years. This was the easiest process I've ever been through. No pressure, no games, didn't take fore I've been in this rodeo quite a few times in my 50 years. This was the easiest process I've ever been through. No pressure, no games, didn't take forever. Contacted two dealerships before arriving at Cassens, walked away from both. I don't have the time or patience for the silly games and long periods of ridiculousness from other dealerships. Got a great deal with no hassle and didn't take all day. Steve Lane was a pleasure to work with and a down to earth guy. Jack had the paperwork ready and was very professional. I'll be buying my vehicles from Cassens in the future. More

by Allthings4 Verified Customer Verified Customer

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Great experience The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted t The visit was quick and painless. Steve Lane was very helpful and friendly. I was disappointed to have lost a bonus cash incentive that was quoted to me via email but it was an otherwise positive experience. More

by mpson89 Verified Customer Verified Customer

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