Steve McHenry
Steve McHenry at Walker Ford
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Steve McHenry | Page 3

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
818 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

35 yrs, 4 mos

4.7

818 Reviews

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818 Reviews of Steve McHenry

November 12, 2023

Dealership Rating
Employee Rating

Steve McHenry is an exceptional & alway professional when I call him for arranging service. The Service Team completed the service in a reasonable time and care in cleaning the interior prior to return More

by cadnur
Service Price Transparency
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Recommend Dealer
Yes
Nov 13, 2023

Walker Ford responded

Thank you for your positive review! We appreciate your loyalty and are glad to hear that our service team provided you with professional and thorough service. We hope to continue serving you for many more years ahead!

October 10, 2023

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Employee Rating

Got the run around about what the issue was on my vehicle but still was charger for every little service More

by r.charris13
Service Price Transparency
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Recommend Dealer
No
Oct 16, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to make it up to you.

October 05, 2023

Dealership Rating
Employee Rating

I love going to walk forward but I do everything I need done and it's something broke that they try to fix it on the warranty I'm always thankful for what is his name I can't think of my service man's name More

by CPHILIPPS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 06, 2023

Walker Ford responded

Thank you for the 5-star review! We're so happy to have provided you with an excellent service experience. Thank you for choosing Walker Ford. We're looking forward to seeing you again for your future service needs!

October 03, 2023

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Walker used to be top-of-the-line in service. Now, you are lucky to get a person to answer the phone. They had our company truck for a few simple repairs for over a week. More

by DOUG.COREY
Service Price Transparency
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Service Time
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Recommend Dealer
No

Other Employees Tagged: Ryan Holcomb

Oct 04, 2023

Walker Ford responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further and hopefully you will give us another chance. Please reach out to Vince Romano at 727-240-1653 and he will be happy to speak with you.

October 01, 2023

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Work was done on time…recommendations were discussed and approved by me…Steve answered all my questions…he’s a real pro. More

by FLAPIENKOS1
Service Price Transparency
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Recommend Dealer
Yes
Oct 03, 2023

Walker Ford responded

Thank you so much for your kind review! We're so glad to hear that you were happy with Steve's work. If you have any further questions, please give us a call. We're always happy to help!

September 17, 2023

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Employee Rating

Great service. Great service reps. On time.all around good experience.. I'll do it again. More

by DRUHMIT1000
Service Price Transparency
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Recommend Dealer
Yes
Sep 20, 2023

Walker Ford responded

That's great to hear! We're proud to have provided you with such a great service experience. Thank you for choosing Walker Ford!

August 21, 2023

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Steve was very professional. Had all of my maintenance done.Will be back for the next maintenance. More

by busyladynancy
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Recommend Dealer
Yes
Aug 22, 2023

Walker Ford responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

August 20, 2023

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Service managers are helpful, accommodating and honest. They work with your schedule. I am pleased with the service. More

by MFREEM1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2023

Walker Ford responded

Thank you for your kind words! We're so glad to hear how pleased you were with your service visit. We're always here for any other automotive needs you may have. Thanks again!

August 13, 2023

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Employee Rating

Service writer accurately quoted the service needed and eveyone met the time-frame stated. No problems. More

by VPATTERSON0
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Walker Ford responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2023

Dealership Rating
Employee Rating

Steve, the service manager was a great help and took good care of my mustang! I would recommend them to any of my friends! More

by TBMILLWORK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 14, 2023

Walker Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Walker Ford. Thank you, and have a fantastic day!

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