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Steve McHenry
Steve McHenry at Walker Ford
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Steve McHenry | Page 2

Master Certified Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.7
820 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

35 yrs, 5 mos

4.7

820 Reviews

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820 Reviews of Steve McHenry

January 18, 2024

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Employee Rating

Walker Ford is probably the best dealership I’ve walked into in many many years they’re always on top of their game More

by J9DARDINI
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Recommend Dealer
Yes

Other Employees Tagged: Brian Kirk, Donald Mast, Shelley Ritter , Amber Montante

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Jan 23, 2024

Walker Ford responded

Thank you, we strive to deliver a consistently exceptional experience, so knowing we're succeeding means the world to us. We hope to see you again soon, have a wonderful day!

January 18, 2024

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Good service. Clean shop lots of inventory. Good location. Nice clean waiting room area with coffee More

by JUDY_GUIGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Justin Boczar, Donald Mast, Shelley Ritter, Gatlin Hatcher, Beth Gee

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Jan 23, 2024

Walker Ford responded

We constantly strive to provide exceptional customer service, so knowing you felt well-looked-after makes us proud. We hope you have a great day, thank you!

January 17, 2024

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Usually pleased with service however 2 days after service tire pressure light came on. One tire showed 30 psi..apparently pressure was not checked. More

by Essie Zgorzelski
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Recommend Dealer
Yes
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Jan 18, 2024

Walker Ford responded

Thank you for bringing this issue to our attention, Essie. We appreciate your feedback and hope to provide you with an improved service experience the next time you visit.

January 17, 2024

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Walker Ford is the only place I would take my vehicle, they get my appointments when I need them, fast, courtesy ,and professionally.. my questions always answered.from sales to those keeping my car in g More

by Joe and Karol Dryer
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Recommend Dealer
Yes
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Jan 18, 2024

Walker Ford responded

Thank you for choosing Walker Ford as your preferred car service provider. We are glad to hear that you appreciate our efficient service, as well as our professionalism. We value your trust and look forward to serving you in the future!

January 16, 2024

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Love coming to this dealership for my car's service! ! Great customer service, polite, and honest. More

by laurakoch27@gmail.com
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Recommend Dealer
Yes
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Jan 18, 2024

Walker Ford responded

Thank you so much for taking the time to leave such a positive review! We appreciate your kind words about our customer service. We look forward to serving you again in the future.

January 16, 2024

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I like the dealership but the past two times I've been there for service the customer service has been very disappointing. More

by Zummbags
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Yes
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January 16, 2024

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The staff at Walker Ford are outstanding. Great service. They really care about us the costumers. Thanks again. More

by jamesjr1969fl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Mike Murray, Donald Mast, Shelley Ritter, Gatlin Hatcher, Beth Gee , Amber Montante

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Jan 17, 2024

Walker Ford responded

Thank you for your kind review of our staff! We sincerely appreciate your feedback and are delighted to hear that you had a great experience with our outstanding service. We hope to see you again!

January 07, 2024

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Service technician was helpful and made sure I knew what was being done to my truck and has nice follow up at the time to pick up my truck More

by schochw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Donald Mast, Shelley Ritter, Gatlin Hatcher

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Jan 09, 2024

Walker Ford responded

It's truly rewarding to know our technicians provide such a helpful and attentive service. We appreciate your feedback, and we hope you have a wonderful day.

December 08, 2023

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The fellow who worked the service desk was able to accommodate my rather tight schedule and got me in and out quickly. He did a great job. As a result I will be using the dealership for my auto needs. More

by TAPATITUCCI
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Recommend Dealer
Yes
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Dec 08, 2023

Walker Ford responded

Thank you for your positive feedback! We're so glad that we were able to provide you with efficient service. We look forward to serving you again in the future!

November 28, 2023

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Employee Rating

ABSOLUTELY THE WORST SERVICE DEPARTMENT AND MANAGEMENT I EVER MET … xxxx POOR CUSTOMER SERVICE … NEVER IN MY LIFE WILL I GO BACK AND NEVER IN MY LIFE WILL I PURCHASE ANOTHER FORD VEHICLE FROM THIS DEALERSHI More

by sportfish2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ryan Holcomb, Brian Kirk, Daniel Victory, Justin Boczar, Mike Murray, Donald Mast, Shelley Ritter, Gatlin Hatcher

Helpful
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Dec 05, 2023

Walker Ford responded

We are sorry to hear that you were dissatisfied with your service. We strive to offer the best service possible to our customers and hope that we have the opportunity to change your mind in the future.

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