Susan Tubbs | Page 3

Great experience On a personal note my experience was surprisingly pleasant and accommodating. As far professionalism and understanding my needs - taking in considerat On a personal note my experience was surprisingly pleasant and accommodating. As far professionalism and understanding my needs - taking in consideration my 2005 tuck Tundra eleven years "young" - I have only praise words to all the staff members - specially Susan Tubbs my service adviser- the way they handled my situation . Her dedication , commitment , perseverance on doing the right thing along with her great presence and attitude made my time spent at the dealership worth while throughout the entire process. Thank you Susan and thank you TOYOTA for having such a wonderful employees to work with . Sincerely Michael Popovici More

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The best experience! My family and I own 8 Toyota vehicles and go to Toyota of Cleveland for all of our vehicles and their services. I travel many many miles every week, s My family and I own 8 Toyota vehicles and go to Toyota of Cleveland for all of our vehicles and their services. I travel many many miles every week, so I am in Toyota very frequently for my services and have never been disappointed in my service or how I have been treated by all staff. Keith has done all of my services for years now and he always answers all my questions, fixes all my problems, and always works around my busy schedule! Everyone there always make you feel so welcome! I couldn't ask for a better place to get my vehicles serviced! I will be a Toyota of cleveland customer as long as I am in this area! More

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Always a good experience I have taken my Camry to this dealership since I bought it there for all servicing and scheduled maintenance and any problems. I trust them to tell I have taken my Camry to this dealership since I bought it there for all servicing and scheduled maintenance and any problems. I trust them to tell me truth and to do good work. Susan was my associate and gave me great service. More

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This rating is in regard frame replacement on my 2005 Tacoma After replacement of the frame, brake lines, and rear springs I have to say I was pleasantly surprised. The truck drives excellent and is quite. I did After replacement of the frame, brake lines, and rear springs I have to say I was pleasantly surprised. The truck drives excellent and is quite. I did have to take it in two or three times to fix a few minor leaks and things, but with so major a job I felt like that was a small price to pay. The service person and manager were really good to work with. More

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Great customer service I have had 2 new Toyota's that were not purchased from this dealership and Susan has always been friendly and professional with me. Most will not go t I have had 2 new Toyota's that were not purchased from this dealership and Susan has always been friendly and professional with me. Most will not go to a dealership for work that has to be performed on their vehicles, but Susan and her tech Zach have a lifelong customer in me. More

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