Susan Tubbs | Page 2

Great, quick service. Salesman Alfred Odister made things quick and pain free, he got me in and out quickly with a great cup of coffee while waiting. I planned on a leveling lift right away, but hit a hiccup quick and pain free, he got me in and out quickly with a great cup of coffee while waiting. I planned on a leveling lift right away, but hit a hiccup as the scarcity of 2022 models. The parts department helped me find any difference’s between the 2021 vs. 2022 models to see if there was any changes in suspension. More

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Monty is best general Manger! Also I want to give shout out to my fiance girl Cindy. She spent hour half with me educated me on my new highlander. How to care for it on maintenence. Even went through insur out to my fiance girl Cindy. She spent hour half with me educated me on my new highlander. How to care for it on maintenence. Even went through insurance options to save me money. An she told me the things I didn't need that my other insurance covered. She didn't care about herself only me. Everytime I visit store now she sees me I'm greeted by her an asked if I need any help. She's best finance person I've had. Thank you Cindy for being awesome an working hard get me the rate I wanted 🥰 More

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At leased 1 vehicle and I purchased 1 vehicle in the last 3 years. It's been a pleasure to do business with toyoda Cleveland. 3 years. It's been a pleasure to do business with toyoda Cleveland. More

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From my 1st Call with Mike to the 1st Appointment with Jeremy,& the 2nd appointment with Robert to the email exchanges with Bridget,& my brief interactions with Shane, until the last document was signed w Jeremy,& the 2nd appointment with Robert to the email exchanges with Bridget,& my brief interactions with Shane, until the last document was signed with Alfred. Buying my Tacoma was such a pleasure. The Professionalism of this Team is unmatched. Every aspect & detail of the process was a pleasure. More

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Just want to say this has been the best used truck buying experience I have ever had. From my sales agent ( Chance) to the SM- Mike Covington I never felt like I was being pushed to buy. My wife and I spent experience I have ever had. From my sales agent ( Chance) to the SM- Mike Covington I never felt like I was being pushed to buy. My wife and I spent a little time at the lot and left to look at another truck didn’t like it. I called back to the lot to tell chance what I would do and he called me back in less the 10 minutes to tell me I Owen a tundra. Great people give them a shout if they don’t have it they will find it. More

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Two faced is probably the best way to describe Service/Parts leadership. Not genuine and are only there to put on an act to serve their own short term interest instead of the bigger picture... Kee Service/Parts leadership. Not genuine and are only there to put on an act to serve their own short term interest instead of the bigger picture... Keeping long term business and valuable employees. Make the drive to the next closest Toyota dealer. They won’t talk negatively about you after you’ve completed business with them ;) More

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Regular servicing of my 2004 Toyota Tacoma Always pleased and receive excellent service since I purchased this vehicle in 2005. Have had all required maintenance preformed on this vehicle sinc Always pleased and receive excellent service since I purchased this vehicle in 2005. Have had all required maintenance preformed on this vehicle since I purchased from this dealership and love my Toyota Tacoma. More

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Wonderful Experience! Tim is a great salesman! He was thorough and willing to assist even after quit time to provide education and find us the right vehicle. He was not in Tim is a great salesman! He was thorough and willing to assist even after quit time to provide education and find us the right vehicle. He was not in a hurry but attended to our needs in a timely manner. We did not have to wait long for call backs and he was patient as we changed our mind frequently during our search. He found us the right vehicle within our budget and never pushed or pressured us. It was nice to have a honest, knowledgeable, and friendly salesman like that. More

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great Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade Excellent service center, parts center, and personel in those depts. Used another dealership to purchase mu Tacoma. T O C hard to buy from and trade with. More

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Love Toyota of Cleveland! Have worked w toyota of Cleveland for many years....they are excellent in sales and in service. This is a great dealership!! I highly tecommend it! Have worked w toyota of Cleveland for many years....they are excellent in sales and in service. This is a great dealership!! I highly tecommend it! More

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