Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review645 Reviews of Susan Ward
August 21, 2024
We worked with Chris Place leasing a BMW iX. It was very good experience on test drive and car set up. Chris and Susan are very helpful and patient on showing us the car and addressing our quest It was very good experience on test drive and car set up. Chris and Susan are very helpful and patient on showing us the car and addressing our questions. More
Other Employees Tagged: Chris Place
August 15, 2024
I chose to go to the BMW Store over BMW North even though BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seem BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seemed logical to continue on with my BMW. More
Other Employees Tagged: Paul Kolleck, Eric Fender
August 15, 2024
I worked with Paul to get into a 2025 X7, it had the exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up for me and was very patient working through the details of the controls and settings. It could not have gone any smoother ! More
Other Employees Tagged: Paul Kolleck, Eric Fender
August 06, 2024
Paul and Susan provide excellent service during the Sale and through out the lease period. and through out the lease period. More
Other Employees Tagged: Paul Kolleck, Jemar DuBose
July 26, 2024
I have dealt with Paul Kolleck and Susan Ward for a number of years. They are the best of a great dealership. number of years. They are the best of a great dealership. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
July 18, 2024
Easy to work with. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender, Emily Blose
July 11, 2024
Paul was great to work with during the purchase process. He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpf He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpful. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
July 11, 2024
Excellent experience, fantastic staff and seamless process. If you're looking for a new or used BMW I highly recommend the BMW Store. process. If you're looking for a new or used BMW I highly recommend the BMW Store. More
Other Employees Tagged: Paul Kolleck, Eric Fender
July 08, 2024
The experience that I had at The BMW Store on Stewart Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the ti Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the time to understand my situation and provided me with great options for considerations and then made the transaction very smooth. On delivery, Paul greeted me to congratulate me on my new X5 and introduced me to Susan Ward who walked me through all the details of my new car inside & out, including setting up the BMW app so when I drove away in my new car was completely set up to my personal settings. Susan was extremely knowledgeable and helpful in taking delivery of my new X5. Great teamwork! I would highly recommend Paul, and this dealership! More
Other Employees Tagged: Paul Kolleck, Eric Fender
June 28, 2024
Paul is very easy to work with and Susan was very helpful in making sure my bmw app was all setup with my new car. Great place to work with! in making sure my bmw app was all setup with my new car. Great place to work with! More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Joe Gettler, Eric Fender

