Susan Ward
Susan Ward at The BMW Store

Susan Ward | Page 12

BMW Genius

The BMW Store

6131 Stewart Road
Cincinnati, OH 45227

5.0
645 Reviews

Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.

5.0

645 Reviews

Write a Review

645 Reviews of Susan Ward

August 21, 2024

Dealership Rating
Employee Rating

We worked with Chris Place leasing a BMW iX. It was very good experience on test drive and car set up. Chris and Susan are very helpful and patient on showing us the car and addressing our quest More

by jiajunying
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Place

August 15, 2024

Dealership Rating
Employee Rating

I chose to go to the BMW Store over BMW North even though BMW North is just down the street from my house. I think that says everything! I have been using the Mini dealership there for years and it just seem More

by ALH
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

August 15, 2024

Dealership Rating
Employee Rating

I worked with Paul to get into a 2025 X7, it had the exact color combo and options that I was looking for. The entire process was quick and easy and Paul was awesome to deal with. Susan set the car up More

by Brian at M&M American
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

August 06, 2024

Dealership Rating
Employee Rating

Paul and Susan provide excellent service during the Sale and through out the lease period. More

by lisa.fiessinger
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Jemar DuBose

July 26, 2024

Dealership Rating
Employee Rating

I have dealt with Paul Kolleck and Susan Ward for a number of years. They are the best of a great dealership. More

by tvperrino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 18, 2024

Dealership Rating
Employee Rating

Easy to work with. Explained how to work the car very thoroughly. Very efficient with buying and financing. Friendly. More

by amyemueller1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 11, 2024

Dealership Rating
Employee Rating

Paul was great to work with during the purchase process. He is knowledgeable but not a pushy sales person. Susan was fantastic to work with after the sale for a tutorial on the car. Everyone was very helpf More

by crolfes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 11, 2024

Dealership Rating
Employee Rating

Excellent experience, fantastic staff and seamless process. If you're looking for a new or used BMW I highly recommend the BMW Store. More

by GoBucks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

July 08, 2024

Dealership Rating
Employee Rating

The experience that I had at The BMW Store on Stewart Road was seamless from start to finish. My sales person, Paul Kolleck, made the process very smooth and was delightful to work with. He took the ti More

by tja2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

June 28, 2024

Dealership Rating
Employee Rating

Paul is very easy to work with and Susan was very helpful in making sure my bmw app was all setup with my new car. Great place to work with! More

by Arista Thieme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
...
12
...

Dealership Inventory (262 Vehicles)

new 2026 BMW X5 car, priced at $78,550
2026 BMW X5
new
Black Sapphire Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X3 car, priced at $47,495
2025 BMW X3
used
Dark Graphite Metallic exterior
Automatic
All-wheel Drive
used 2022 BMW 430 car, priced at $49,995
2022 BMW 430
used
Portimao Blue Metallic exterior
Automatic
All-wheel Drive
used 2025 BMW X3 car, priced at $47,990
2025 BMW X3
used
Dune Grey Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X5 PHEV car, priced at $82,125
2026 BMW X5 PHEV
new
Mineral White Metallic exterior
Automatic
All-wheel Drive
new 2026 BMW X1 car, priced at $50,080
2026 BMW X1
new
Night Dusk Blue Metallic exterior
Automatic
All-wheel Drive