Susan Ward | Page 16

The entire team is great to work with - very down to earth and friendly! Sales associate Paul was so helpful and knowledgeable. There was no pressure to buy until I was ready. I test drove multiple cars earth and friendly! Sales associate Paul was so helpful and knowledgeable. There was no pressure to buy until I was ready. I test drove multiple cars and asked a lot of questions, and he was happy to help. Susan was equally as great to work with! She was very thorough and helped us learn and setup the new tech and features. We also really appreciated the finance guy, Eric. He was straightforward and easily explained all our options. Again, no pressure at all to buy additional service or warranty plans. He helped us pick additional service options that were a good fit for us. Overall, I would highly recommend! More

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Excellent service from the moment I arrived. Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and s Amy answered all of my questions and was a pleasure to deal with. Everything was ready ahead for delivery, and went smoothly. Susan explained and set up the many tech options. Amy has followed up several times since purchase to make sure everything is going well. Thank you More

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I recently purchased my 5th BMW from this dealership. Outstanding service throughout the years! Customer service and satisfaction have always been evident to me. I will be back for #6. Julian was wonderf Outstanding service throughout the years! Customer service and satisfaction have always been evident to me. I will be back for #6. Julian was wonderful to work with, above and beyond assistance, my second BMW purchase with him. Susan is fantastic and very knowledgeable about the vehicles. The BMW store is the best! More

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One of the most pleasant car-buying experiences I’ve had to date. The whole process was seamless and low pressure. I got a fair deal and delivery was quick & informative. Thanks Emily for making it such a b to date. The whole process was seamless and low pressure. I got a fair deal and delivery was quick & informative. Thanks Emily for making it such a breeze! More

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Paul Kolleck was very thorough and helpful when buying my car. He spent a lot of time answering all of my questions. My experience in buying the car was very positive. All of the people at the dealership wer car. He spent a lot of time answering all of my questions. My experience in buying the car was very positive. All of the people at the dealership were so pleasant. Susan Ward did an incredible job in re-explaining all the things of the car when I went to pick my car up. All in all this was a pleasant experience. More

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Very professional and always seek to make sure you have the best customer service before and after purchase. the best customer service before and after purchase. More

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I came back to The BMW Store for their competency, expertise and excellent service. My vehicles are awesome and the purchases and service experiences have been pleasant and rewarding. expertise and excellent service. My vehicles are awesome and the purchases and service experiences have been pleasant and rewarding. More

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A very nice facility with great people who are there to help you get a new or preowned BMW help you get a new or preowned BMW More

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I really was amazed how simple and quick the whole process was…Susan and Paul were both great and we can’t be happier with the process and the cars. process was…Susan and Paul were both great and we can’t be happier with the process and the cars. More

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Very happy with Paul and his expertise of BMW's. Appreciate his follow up phone call after our purchase. Appreciate his follow up phone call after our purchase. More

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