Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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April 16, 2022
Everyone has been so helpful over the past 3 years in regards to any issues or questions having to do with my 330XI. I especially appreciate the help I’ve had from Tim Morrison, Susan Ward, and Joe Get regards to any issues or questions having to do with my 330XI. I especially appreciate the help I’ve had from Tim Morrison, Susan Ward, and Joe Gettler. They are all three experts in the jobs they do! They have made me as a customer, feel confident that they and the dealership has my best interest in mind. More
Other Employees Tagged: Ric Koresky, Joe Gettler, Timothy Morrison, Eric Fender
April 07, 2022
Purchased my second new BMW from Paul. He is knowledgeable and helpful. Susan was excellent helping me learn my car's features and adjusting settings. Great job! He is knowledgeable and helpful. Susan was excellent helping me learn my car's features and adjusting settings. Great job! More
Other Employees Tagged: Paul Kolleck
April 05, 2022
Highly recommend Amy and the BMW store at Stewart Ave for your BMW purchase. Amy helped me build my 2022 X5 45e end of 2021 and I picked it up end of Feb 2022 and have put just a little over 1000 miles on it your BMW purchase. Amy helped me build my 2022 X5 45e end of 2021 and I picked it up end of Feb 2022 and have put just a little over 1000 miles on it. It was a great experience working with Amy who is very professional and knowledge. She was very transparent about pricing and actually helped me find some discount through my employer's buying program to save me some money. Susan was the Genius who introduced my X5 when I picked it and she was extremely helpful. Other staff there were friendly and helpful too. The whole process of design, payment, and picking up the car was enjoyable and stress-free. The free car wash at the BMW store is unbeatable! More
Other Employees Tagged: Amy Ludlum
April 02, 2022
Easy to work with, clear and transparent pricing. Was our first car with them, won't be our last. Was our first car with them, won't be our last. More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Timothy Morrison, Eric Fender
April 01, 2022
Second lease deal with Paul. Great to work with on both occasions. Great follow up and always professional. Susan was very informative when going over the vehicle functionalit Great to work with on both occasions. Great follow up and always professional. Susan was very informative when going over the vehicle functionality. More
Other Employees Tagged: Paul Kolleck, Eric Fender
April 01, 2022
It's always a very pleasant experience working with both Paul and Susan. They are very knowledgeable/professional as well as great to work with. Paul and Susan. They are very knowledgeable/professional as well as great to work with. More
Other Employees Tagged: Paul Kolleck
March 24, 2022
My salesperson Amy possessed extremely high customer service. She was friendly, professional, and she kept me advised of the status of my new car order every step of the way! In addition, all of the o service. She was friendly, professional, and she kept me advised of the status of my new car order every step of the way! In addition, all of the other staff members with whom I came in contact in conjunction with the March 17 pickup of my vehicle at the dealership also possessed great expertise and customer service. I highly recommend this dealership, and there aren't enough words to express the wonderful qualities that the vehicle possesses! More
Other Employees Tagged: Eric Fender, Amy Ludlum
March 15, 2022
Paul Kolleck was great to work with. He was very responsive to my emails and made the buying process a breeze. I left a special keychain and Paul grabbed it for me and brought it to me He was very responsive to my emails and made the buying process a breeze. I left a special keychain and Paul grabbed it for me and brought it to me the next day along with paperwork I left behind. Susan Ward spent quite a while showing me all of the options for my new car and getting my car connected to the app. This was a great experience purchasing my first BMW! More
Other Employees Tagged: Paul Kolleck
March 03, 2022
Once again another great experience in getting a new car. The entire team is amazing…..Rick, Timothy, Susan and Katelynn…they are a such pleasure in helping with my old car and picking up my new. It was a qu The entire team is amazing…..Rick, Timothy, Susan and Katelynn…they are a such pleasure in helping with my old car and picking up my new. It was a quick and smooth transition and they did all the work before I got there. Also, a shout out to the service department, I have always been very happy!!!! More
Other Employees Tagged: Ric Koresky, Timothy Morrison, Katelyn Linnemann
February 27, 2022
Pleasant experience not high pressure and the people are nice. I would highly recommend this BMW Dealership. nice. I would highly recommend this BMW Dealership. More
Other Employees Tagged: Paul Kolleck
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