Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review645 Reviews of Susan Ward
October 07, 2025
Everyone at the dealership was very friendly and helpful in helping me find just right car! They also took the time to go over Every feature my car. I’m so happy to be a BMW owner! in helping me find just right car! They also took the time to go over Every feature my car. I’m so happy to be a BMW owner! More
Other Employees Tagged: Jemar DuBose
October 06, 2025
Paul and Susan were very friendly & helpful. Paul kept me updated as the car made its way to the dealership. Susan explained the features in a fun way. The business guy (sorry, I forget the n Paul kept me updated as the car made its way to the dealership. Susan explained the features in a fun way. The business guy (sorry, I forget the name) made the paperwork relatively painless. Would definitely shop here again. More
Other Employees Tagged: Paul Kolleck
October 03, 2025
I had a traffic experience with Paul and Susan as they guided the sales process and education of the vehicles tech! guided the sales process and education of the vehicles tech! More
Other Employees Tagged: Paul Kolleck , Nick Norman
September 29, 2025
We had a great experience working with Jonathan and the team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership. The team was extremely accessible and responsive, and made this a very stress-free process. Taking the time to walk through the new vehicle with us was also a very pleasant surprise. It is exactly the type of interaction that would create return customers. More
Other Employees Tagged: Timothy Morrison, Jonathan Kumar
September 12, 2025
We had a great experience identifying, ordering, and leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Su leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Susan did a great job going over the car and making sure we felt comfortable in our first electric car. More
Other Employees Tagged: Jonathan Kumar, Eric Schaeper
September 11, 2025
Paul my salesman stayed on me as I was debating on what I wanted to do wanted to do More
Other Employees Tagged: Paul Kolleck, Eric Fender
August 29, 2025
For more than 25 years I have relied on the BMW store for my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And S my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And Susan finalizes the process with her knowledge of the vehicle's controls and setup. I have never been disappointed and can't imagine shopping at another dealer. More
Other Employees Tagged: Paul Kolleck, Eric Fender
August 21, 2025
Paul and Susan did a wonderful job in finding me a great BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. BMW X5 that exactly fit my needs and what I was looking for in a new vehicle. I found them tremendously easy to work with and very helpful. More
Other Employees Tagged: Paul Kolleck
August 18, 2025
Just purchased my third X3 at this dealership. Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to Process was so easy and we were in and out in no time. Susan was great going over all of the nuances of the car and left feeling like I knew how to do everything and just enjoy the ride! Dean always seems to be right as he was convinced I would love the car and once again, I DO! More
Other Employees Tagged: Dean Stathes, Eric Fender
August 16, 2025
The X3 is the third vehicle we've purchased from the BMW Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan hav Store since 2022. Amy Ludlum was our sales contact for all of them, and Susan Ward explained the technology in each vehicle. Both Amy and Susan have been easy to work with and have done well each time. More
Other Employees Tagged: Eric Fender, Amy Ludlum

