Susan Ward
Susan Ward at The BMW Store

Susan Ward | Page 4

BMW Genius

The BMW Store

6131 Stewart Road
Cincinnati, OH 45227

5.0
648 Reviews

Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.

5.0

648 Reviews

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648 Reviews of Susan Ward

November 05, 2025

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Employee Rating

Paul was fantastic. Attentive to our needs in picking out the perfect car for our family More

by chrisc
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Recommend Dealer
Yes

October 17, 2025

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Amy went above and beyond as well as the young lady helping with the app More

by mnemeth123
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Recommend Dealer
Yes

Other Employees Tagged: Eric Fender, Amy Ludlum

October 10, 2025

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It was a great experience. Everyone we worked with was knowledgeable, helpful and friendly. Looking forward to many years with our 330ix. More

by Cincy
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Recommend Dealer
Yes
Oct 14, 2025

The BMW Store responded

Thank you for sharing your experience with The BMW Store. Happy to hear you enjoyed working with our team and that your 330ix is meeting your expectations. Wishing you many pleasant miles ahead.

October 07, 2025

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Everyone at the dealership was very friendly and helpful in helping me find just right car! They also took the time to go over Every feature my car. I’m so happy to be a BMW owner! More

by jeangiovis
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Recommend Dealer
Yes

Other Employees Tagged: Jemar DuBose

October 06, 2025

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Paul and Susan were very friendly & helpful. Paul kept me updated as the car made its way to the dealership. Susan explained the features in a fun way. The business guy (sorry, I forget the n More

by James.Utt
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck

Oct 06, 2025

The BMW Store responded

Thank you for sharing your experience with our team at The BMW Store. We hope to see you again whenever you're ready for new adventures on the road.

October 03, 2025

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I had a traffic experience with Paul and Susan as they guided the sales process and education of the vehicles tech! More

by Jebudzik
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck , Nick Norman

Oct 03, 2025

The BMW Store responded

Thank you for sharing your experience with The BMW Store! Wishing you many happy miles.

September 29, 2025

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Employee Rating

We had a great experience working with Jonathan and the team at The BMW Store. It was a simple and transparent process — a far step ahead of the last experience I had with a different auto brand/dealership More

by Rwalker
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Recommend Dealer
Yes

September 12, 2025

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We had a great experience identifying, ordering, and leasing our BMW i4. Jonathan was a great representative for the dealership and we feel he really helped us make decisions and finalize the deal. Su More

by melinegolf
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jonathan Kumar, Eric Schaeper

Sep 13, 2025

The BMW Store responded

Thank you for your kind words and positive feedback. We're pleased our team could assist you with the BMW i4 leasing process at The BMW Store.

September 11, 2025

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Paul my salesman stayed on me as I was debating on what I wanted to do More

by Dean Staber
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

Sep 11, 2025

The BMW Store responded

We're glad to hear you had a good experience with our team. Thank you for choosing The BMW Store.

August 29, 2025

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Employee Rating

For more than 25 years I have relied on the BMW store for my automotive needs. Paul's knowledge of BMW along with his professional mannerism makes it easy for me to select the model that fits my needs. And S More

by Mike6868
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Recommend Dealer
Yes

Other Employees Tagged: Paul Kolleck, Eric Fender

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