Susan comes to The BMW Store with vast sales and customer service experience. She thoroughly enjoys meeting new people and helping them find exactly what they love, a great fit for the BMW brand! In her free time you will most likely find Susan spending time with her family or singing at special events and weddings.
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Write a Review666 Reviews of Susan Ward
December 08, 2020
Paul was fantastic and helped us get the vehicle we wanted without hassle. Susan is a start at explaining the features and functions of the new car. wanted without hassle. Susan is a start at explaining the features and functions of the new car. More
Other Employees Tagged: Paul Kolleck
December 07, 2020
A great experience with Paul and Susan. They made sure I got the exact car I wanted and set everything up for me so the actual purchase was quick and easy. Highly recommend these guys!! got the exact car I wanted and set everything up for me so the actual purchase was quick and easy. Highly recommend these guys!! More
Other Employees Tagged: Paul Kolleck, Eric Fender
December 07, 2020
Paul, Susan, whole team is sensational. Made it super easy. Would recommend BMW store and Paul to anyone looking for the ultimate driving machine. Thank you! easy. Would recommend BMW store and Paul to anyone looking for the ultimate driving machine. Thank you! More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
December 05, 2020
We just bought our 4th BMW from the BMW Store. Dean Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outsta Stathes sold us the last three and each experience has been outstanding. Over the years since our first BMW in 1997 the service has also been outstanding. I have always found Rodney Steadman to be very knowledgable and a pleasure to work with. More
Other Employees Tagged: Ric Koresky, Dean Stathes , Rodney Steadman
December 01, 2020
Great service in the service and sales department . We have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfec have worked with Paul in sales for over 10years both leasing and buying cars and he always takes the time to understand our needs and find the perfect vehicle. Service center always prompt and reliable More
Other Employees Tagged: Paul Kolleck, Eric Fender , Rodney Steadman
December 01, 2020
Outstanding experience. This is my 5th BMW from the BMW Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the righ Store and the buying experience just gets easier. As always Paul helped me through the selection he had cars to test drive, helped selecting the right options and nothing was too much trouble. The delivery process was fast and efficient and I know that is all backed up with an excellent service department. We spent more than our original plan but the decision was ours based on the quality of the cars. We got excellent value for money More
Other Employees Tagged: Ric Koresky, Paul Kolleck, Eric Fender
November 18, 2020
I had a great experience with Tim. He listened well to my needs, put his customer first and over-delivered against my expectations. I highly recommend him. needs, put his customer first and over-delivered against my expectations. I highly recommend him. More
Other Employees Tagged: Timothy Morrison
November 17, 2020
Experience with Paul was great. Easy to work with; very good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive exper good customer service and communication. This is my second time purchasing a new car through Paul and working with Susan Ward. Very positive experience, process was seamless both times. More
Other Employees Tagged: Paul Kolleck, Eric Fender
November 17, 2020
I had an extremely positive experience working with Paul in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to tak in finding my 1st BMW. Car buying is a big decision and Paul treated it that way. He was extremely responsive to my questions and allowed me to take my time to do my research. Paul was very flexible in finding a time for me to test drive a car at their location, and stayed in touch without being overbearing throughout my decision making process. I had been working with other dealerships of BMWs and other brands and no one was better to work with than Paul. He answered my questions and built a strong level of trust. Once a deal was made, picking up the car was a breeze. I felt taken care of by the entire staff there and Susan was a big help in learning some details about the technology. Thanks to all there and I look forward to driving this BMW more and more! More
Other Employees Tagged: Paul Kolleck
November 16, 2020
Paul made the car buying process incredibly easy and stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was stress-free. I asked for information and pricing via email and text beforehand and everything matched when I went to the dealer in person. Susan was extremely helpful and taught me everything about the car. If I had any questions going forward I would feel very comfortable asking her! More
Other Employees Tagged: Paul Kolleck
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