Susan Ward | Page 56

X5 Purchase 2nd car purchase from Paul Kolleck at the BMW Store. Great experience and very easy to do business with. No back and forth negotiation required as I 2nd car purchase from Paul Kolleck at the BMW Store. Great experience and very easy to do business with. No back and forth negotiation required as I feel I got a fair deal on the car purchased and my trade in. More

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Outstanding order/purchase/delivery experience! As a long time customer of The BMW Store, I ordered another Bimmer on 1/8/19 & took possession/delivery of my new vehicle on 3/19/19. As always the t As a long time customer of The BMW Store, I ordered another Bimmer on 1/8/19 & took possession/delivery of my new vehicle on 3/19/19. As always the the entire order/delivery process was stellar. Mr. Kolleck was the consummate sales advisor. He shares your enthusiasm. He also kept me abreast of my build & the shipping progress of my ordered vehicle. Ms. Ward provided me with a cogent tutorial of my new vehicle's overwhelming iDrive system. Mr. DuBose was efficient & effective in closing out my purchase. In the end, I was pleasantly surprised that the Sales Manager, Mr. Koresky, congratulated & thanked me for my business. I appreciated the gift bag filled with goodies! Mr. Koresky is a class act, not to mention his staff as well... I'm happy to be back as a customer. This is a fabulous/first class dealership! More

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Fantastic! Seamless from start to finish! Brian was very accommodating and easy to work with. Susan knew her stuff and was able to condense her lesson into the s Seamless from start to finish! Brian was very accommodating and easy to work with. Susan knew her stuff and was able to condense her lesson into the short window I had. More

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Great experience overall Staff was super friendly, helpful, and knowledgeable. Very happy with purchase and process. wasn’t quite ready to spend for a 2019 so found a good com Staff was super friendly, helpful, and knowledgeable. Very happy with purchase and process. wasn’t quite ready to spend for a 2019 so found a good compromise with a 2018 model. More

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Great Dealership We have bought a few BMW's and always come back to the BMW Store. Everyone there is great to work with from the sales staff, to the managers, to the We have bought a few BMW's and always come back to the BMW Store. Everyone there is great to work with from the sales staff, to the managers, to the service team. Brian gives us all the attention we need and answers questions without any pressure. The price we paid was very fair without any intense negotiations. Its a relaxed, friendly environment in which to purchase a vehicle. Once the purchase decision was made, the processing time was short. Everything was ready for us at the appointment time. We signed our paperwork and went through a thorough tutorial of our new vehicle with Susan. Just an excellent experience all around. More

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QUALITY PEOPLE!! QUALITY CARS!!! GREAT PEOPLE !!!! GREAT PRICE !!! GREAT ATMOSPHERE!!! GREAT EXPERIENCE!!! They do take pride in there work and are very helpful!! They take the t GREAT PEOPLE !!!! GREAT PRICE !!! GREAT ATMOSPHERE!!! GREAT EXPERIENCE!!! They do take pride in there work and are very helpful!! They take the time to answer any questions and explain it thoroughly . More

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Excellent Experience We purchased our first-ever BMW at the BMW Store and couldn't be happier with our experience. Paul Kolleck and Susan Ward were so easy to work with an We purchased our first-ever BMW at the BMW Store and couldn't be happier with our experience. Paul Kolleck and Susan Ward were so easy to work with and made us feel welcome from the start. Susan and Paul are always available to answer any questions and have made the transition to our new vehicle seamless!! The BMW experience is unlike any other! We highly recommend this group and look forward to working with them again in the future. More

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Excellent experience. Dean, Ric, and Susan made our short time at The BMW Store very enjoyable. Sales staff was very helpful and friendly with the purchase of my new car. Dean, Ric, and Susan made our short time at The BMW Store very enjoyable. Sales staff was very helpful and friendly with the purchase of my new car. More

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Great Skills! Felt welcome from the time I walked in the door. Knowledgeable staff and not a pushy salesperson. Not the same as a lot of the BMW dealers. Keep up Felt welcome from the time I walked in the door. Knowledgeable staff and not a pushy salesperson. Not the same as a lot of the BMW dealers. Keep up the good work! More

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Excellent experience again! Excellent experience. Third vehicle from dealership. Most recent vehicle saved my life during unusual accident. Sales staff exceeded all expect Excellent experience. Third vehicle from dealership. Most recent vehicle saved my life during unusual accident. Sales staff exceeded all expectations. Treated more as friend; staff demonstrated sincere interest in my well being and needs. Delivery was seemless and efficient. Vehicle (M550) is incredible. Look forward to continued collaboration with BMW Store. More

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