TJ Schmitt | Page 29

It took 3 days for the warranty company to be contacted about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. about the car’s issue then it took another week for the adjuster to come see the car. I asked for a loaner for 11 days and was told there were none. So I had to reset a car for 11 days then was given a loaner. The service department is not good at answering the phone as I had to call multiple times to get an update on my car. My car was at the dealership for 25 days. More

by Dr.Lezah.BrownEllington Verified Customer Verified Customer

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I brought my car in for a engine diagnosis. Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light Everything the tech took apart for the diagnosis, he didn't put it back together right. My car came.into Family Hyundai without a check engine light on and a gasket leak. My car left there with a check engine light on, misfire, over gapped sparkplug, and a valve cover leak. When I complained about it, they just looked at it and did nothing, blaming it on engine failure. Spark plugs don't gap themselves. Very Shady And the way some of the advisors and service managers talk to customers..... More

by Dano1 Verified Customer Verified Customer

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Amazing customer service. Colin and Parker both addressed my service needs in a timely manner. Colin and Parker both addressed my service needs in a timely manner. More

by ehrhartconstruction Verified Customer Verified Customer

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Lots of service business,need more staff. Waited 2 hours with an appointment, for 15 minutes of technicians work. Waited 2 hours with an appointment, for 15 minutes of technicians work. More

by KBROSNAN0 Verified Customer Verified Customer

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Great customer service experience. I would highly recommend anyone to come visit this Hyundai dealership. I would highly recommend anyone to come visit this Hyundai dealership. More

by jereespeaks Verified Customer Verified Customer

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Very professional workers and staff,My work on my car was quick and fast,very pleased quick and fast,very pleased More

by grantsiezega Verified Customer Verified Customer

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Good communication picked up when I called everything came out and they got me in when nobody else could. came out and they got me in when nobody else could. More

by regantr6 Verified Customer Verified Customer

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Ricky was my salesman and he was phenomenal. Very personable, and extremely helpful during and after the sale. He was extremely knowledgeable and made my husband and I feel confident in our choi Very personable, and extremely helpful during and after the sale. He was extremely knowledgeable and made my husband and I feel confident in our choice. I would definitely recommend this dealership and Ricky specifically. More

by MEG.SCHUMACHER91 Verified Customer Verified Customer

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Excellent job will always continue to keep your business specially for my car service very pleased with you company specially for my car service very pleased with you company More

by SMITH36911 Verified Customer Verified Customer

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Customer service has been Great, since being a customer as of 2005! Keep up the great work! as of 2005! Keep up the great work! More

by shenikiahill Verified Customer Verified Customer

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