TJ Schmitt
TJ Schmitt at Family Hyundai

TJ Schmitt | Page 44

Service Director

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.4
661 Reviews
4.4

661 Reviews

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661 Reviews of TJ Schmitt

June 08, 2022

Dealership Rating
Employee Rating

Fast and efficient service! Love my Hyundai! Mike and all the service people were very helpful More

by ISLANDNUGARUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 09, 2022

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

June 08, 2022

Dealership Rating
Employee Rating

This is a really really good Service and they are really respectful and the best dealer in Illinois. More

by Aymanalhussan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 09, 2022

Family Hyundai responded

Aymana, We appreciate your business and our team looks forward to serving you again soon!

June 07, 2022

Dealership Rating
Employee Rating

Family. Hyundai is an excellent place to do car business the front office The back office service needs a little bit more tweaking other than that I highly r More

by SUKALDANIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Kristi Feinberg, Colin Simmons, Al Pellizzeri, Michael Kratschmer , Eric Kratschmer, Joe Panici, Bob Ross, Tom Salin

Jun 08, 2022

Family Hyundai responded

Daniel, thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

June 06, 2022

Dealership Rating
Employee Rating

Colin is an amazing service advisor! From the start he had greeted me nicely and professionally! He made sure to hear all of the issues and concerns I had about my vehicle! He kept me in More

by Bobaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer , Bob Ross

Jun 07, 2022

Family Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Colin met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 04, 2022

Dealership Rating
Employee Rating

Fast and efficient. Had a recall was able to get that taken care of right away. More

by jaznic1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 06, 2022

Family Hyundai responded

It's great to hear that we were able to help with your recall. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

June 03, 2022

Dealership Rating
Employee Rating

Nice people who work there but it takes a long time to get a service appointment. More

by ei1een.mce1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 03, 2022

Family Hyundai responded

We appreciate your business and our team looks forward to serving you again soon!

June 02, 2022

Dealership Rating
Employee Rating

Service department was full could not make an appointment but I was willing to drop off car overnight. My brakes were bad. The got to job done same day. More

by MARVELMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 02, 2022

Family Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 01, 2022

Dealership Rating
Employee Rating

Excellent service, convenient knowledgeable. I am always notified of appointments and services in need of. More

by CINLAP4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Simmons, Michael Kratschmer, Mike Majors , Eric Kratschmer, Tom Salin

Jun 02, 2022

Family Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Family Hyundai!

May 31, 2022

Dealership Rating
Employee Rating

TJ the Service Director, is absolutely amazing! Takes the time to listen and promptly work on the issue at hand. Kept us in the loop during the whole time our car was being serviced, and assured we More

by theramosfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2022

Family Hyundai responded

Thank you for choosing Family Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2022

Dealership Rating
Employee Rating

Excelllan service the shuttle driver Frank is awesome guy I have been this dealer for 25! Years More

by nshakir13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Graham Watson, Colin Simmons, Michael Kratschmer, Mike Majors, Scott Lupo , Sonata Bartkus, Eric Kratschmer, Joe Panici, Tom Salin

May 31, 2022

Family Hyundai responded

Thank you for taking the time to share your feedback with us. Frank and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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