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TJ Upton
TJ Upton at Niello Volvo Cars Sacramento

TJ Upton | Page 3

General Manager

Niello Volvo Cars Sacramento

4609 Madison Ave
Sacramento, CA 95841

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4.7
28 Reviews

Dealership Experience

12 yrs, 2 mos

4.7

28 Reviews

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28 Reviews of TJ Upton

January 16, 2024

Dealership Rating
Employee Rating

Neillo Volvo staff always go above and beyond to make sure their clients are taken care of! Their customer service is excellent and we highly recommend them! More

by S_MARANVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Ott, Sean Smith (sales), Isahi (service dept), Justin (sales manager), Brian (finance manager)

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Jan 16, 2024

Niello Volvo Cars Sacramento responded

Thank you for taking the time to leave us a five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volvo Cars Sacramento! Rob Pane Service Manager rpane@niello.com (916) 245-2231

January 11, 2024

Dealership Rating
Employee Rating

I bought my last two Volvos (XC90) from Niello, and I'm planning to buy my daughter's first car there asap as well. The sales staff are all amazing, and TJ (the GM) is salt of the earth. You'll always be t More

by BANKS4403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Fuentes , Sean Smith

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Jan 12, 2024

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento, we look forward to having you as one of our valued customers for many more years to come! Rob Pane Service Manager rpane@niello.com (916) 245-2231

December 16, 2023

Dealership Rating
Employee Rating

Everyone is very attentive and very friendly. I was taken care of in a professional manner at all times. The service was exemplary in all ways imaginable. More

by JASHELTON2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Howard, Rob Pane, Justin Frey, Andrew Clark, Jorgen Eiremo, Jessica LeClerc , Vadim Gol, Sean Smith, Jesus Tinoco

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Dec 17, 2023

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. TJ Upton General Manager tupton@niello.com (916) 245-2231

October 21, 2023

Dealership Rating
Employee Rating

Always a pleasure working with Matthew. His customer service is outstanding. Niello Volvo has my best interest in mind always . Excellent service !! More

by cvyhmeister
Recommend Dealer
Yes

Other Employees Tagged: Mark Carpenter, Matthew Jeffery , Sean Smith

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Oct 26, 2023

Niello Volvo Cars Sacramento responded

Wow! Thanks for the glowing review! We appreciate your continued business and we can't wait to serve you again in the future. Happy driving!

October 14, 2023

Dealership Rating
Employee Rating

Got the lease I wanted without too much back and forth: Great deal, easy smooth transaction. Thanks Niello Volvo! More

by LMCDONALD3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 18, 2023

Niello Volvo Cars Sacramento responded

Thank YOU for choosing Niello Volvo Cars Sacramento. We're so happy we were able to get you such a great deal. Enjoy your new ride!

October 06, 2023

Dealership Rating
Employee Rating

Very fun and friendly environment. Will highly recommend to family and friends. Will return soon. More

by JZUNIGA1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Mark Carpenter, Shaun Dortch, Rick Fuentes, Matthew Jeffery, Ken Elvis, Nathan Sheldon , Amy Ott, Victoria Protsyuk

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Oct 11, 2023

Niello Volvo Cars Sacramento responded

We appreciate your recommendation! Thanks for choosing Niello Volvo Cars Sacramento and know we'll be here for you whenever you need us next.

September 29, 2023

Dealership Rating
Employee Rating

First class service with a smile! They have my Repairs for life of vehicle. Thank you! More

by sedger4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Jeffery , Amy Ott

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Oct 04, 2023

Niello Volvo Cars Sacramento responded

Thank you for the lovely review! We're so glad to hear that you've enjoyed your experience at Niello Volvo and are grateful to have earned your future business. Our team is here for you anytime, so please don't hesitate to reach out whenever you need us!

July 01, 2023

Dealership Rating
Employee Rating

We had a great experience from the second we walked in to the time we left with our car. Very kind, respectful, responsive. More

by KATLEYDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Munro Boyd, Paul Chamorro, Keith Fradenburg, Paul Pattillo, Michelle Pyle, Brian

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Jul 07, 2023

Niello Volvo Cars Sacramento responded

We're so glad to hear you had such a great experience and we appreciate you taking the time to share! Happy driving!

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