Taylor Alton | Page 16

The building and grounds were very nice, but it's the people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a grea people that really make a company stand out. Joey Abdullah and Taylor Alton were both very professional and helpful in making sure I left with a great vehicle and they both deserve 5 stars. But Kaitlyn Thomas was a cut above that. She met me when I drove up and she was the last person I saw before driving off in a vehicle I didn't think I could afford on my strict retirement budget. She stayed with me every step of the way. She listened, which many sales folks don't do anymore. She was friendly, making sure I was comfortable. She was knowledgeable and very professional and didn't give up until she found something that met my needs and beyond. If there is a way to give her a double 5-star rating, she has earned them all.. More

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We are repeat customers. Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable Every experience has been amazing from sales to finance to services on purchases past. Our salesman Matthew Frady was very professional knowledgeable and sold us not one but 2. We wanted to save money on our current vehicles and he made sure we did just that along with the negotiation team and the finance manager Taylor who was outstanding. Our intention was trading one but he showed us a different way and that worked better for us in everyway possible. Now we are saving and driving the most reliable and best vehicles on the road. I really recommend them to anyone that wants above and beyond services. Can't say enough about them and will continue to be a loyal customer. More

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Dealer was great. The buying process was super easy. All the staff was super helpful and down to earth. The buying process was super easy. All the staff was super helpful and down to earth. More

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Michael Dylan was our salesman, he was fantastic, so kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value kind, knowledgeable, but at the same time, didn't hound us. Mike Covington appraised the vehicle I was trading and was more than fair with the value he gave me on my trade-in. Taylor Alton was our guy closing the deal as the finance manager and he was so personable and kind as well. The overall experience with everyone we encountered at this dealership was top notch and we will definitely be returning customers and will refer people to them as well. Thank you to those 3 fellows for making our experience one that we will remember. More

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The folks at Toyota of Cleveland were extremely friendly. They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my ne They made my car buying experience easy and enjoyable. A special thanks to Tyler for treating me like family and helping me get a great deal on my new car. More

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Hands down the best car buying experience I have ever had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, had. Shane immediately welcomed us on the lot and connected us with our salesman, Tyler Gibson. Tyler was amazing! He was professional, personable, and knowledgeable. Though we had never met Tyler his interactions with us were like we were long time customers and friends. An experience I was dreading turned into a fun, enjoyable experience. Definitely recommend Toyota of Cleveland and Tyler Gibson. More

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There are not enough words to describe the amazing experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budge experience we had! We had a unique situation but that didn’t stop them! They got us out of a crappy car situation and into a new car within are budget. They were fast, kind and went above and beyond to accommodate us!! Matthew is the best there is. More

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Awesome place to do business with. This has been our 4th car with them. I have always done business with them. This has been our 4th car with them. I have always done business with them. More

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My sister and her husband have used this dealership multiple times in the past and have never had a bad experience. I recently started car shopping, and my sister reached out to Nathan Walker, who she multiple times in the past and have never had a bad experience. I recently started car shopping, and my sister reached out to Nathan Walker, who she has always used, to see if there was anything in my price range on the lot. Nathan came in on his off day and already had a few suggestions when we arrived. After walking through the lot and test driving a few cars I found one I loved, and I ended up purchasing the vehicle with the help of Nathan and Taylor Alton in the finance department. More

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This was my second vehicle purchase from Toyota of Cleveland. I was pleased with the service department and if possible wanted to buy from this dealership again. Callaway Covington, my sales consult Cleveland. I was pleased with the service department and if possible wanted to buy from this dealership again. Callaway Covington, my sales consultant, was excellent. He very patiently showed me the features on the vehicle and was willing to review and answer any questions I had. He is there for me if I have future questions or concerns. I recommend Callaway to anyone looking for a new vehicle. More

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